About
Zanda (formerly Power Diary) is a comprehensive practice management solution purpose-built for allied health professionals including psychologists, physiotherapists, occupational therapists, speech therapists, chiropractors, dietitians, and many more. Available globally across the US, UK, Australia, New Zealand, Canada, Europe, and South Africa, Zanda streamlines every aspect of running a private or group health practice. At its core, Zanda offers a smart calendar with automated appointment reminders and a waitlist feature, eliminating the back-and-forth of manual scheduling. The platform includes a secure client portal where patients can book and pay for appointments 24/7. Clinical notes are managed with customizable templates, annotations, and full edit history tracking. Online forms automatically populate client profiles, cutting down on admin data entry. Zanda's BizzyAI is a secure, healthcare-specific AI writing assistant that helps practitioners save time on documentation and communications. Telehealth is supported via seamless Zoom integration, and the platform handles invoicing, payments, insurance claiming, and billing from one dashboard. Reporting and analytics give practice owners visibility into performance metrics. Unlike generic practice management tools, Zanda is ISO 27001 certified — one of the only systems in its category to achieve this standard — ensuring the highest levels of data security and privacy. It caters to solo practitioners, group practices, and new clinics alike, with free admin user seats for group setups. A free trial is available with no credit card required.
Key Features
- BizzyAI Healthcare Writing Assistant: A secure, AI-powered assistant built specifically for healthcare professionals to help draft clinical notes, communications, and other documentation faster.
- Automated Scheduling & Reminders: Intuitive calendar management with automated SMS and email appointment reminders, waitlist management, and 24/7 online client booking via the client portal.
- Clinical Notes & Online Forms: Customizable clinical note templates with annotation support and edit history, plus online forms that automatically sync data to client profiles.
- Telehealth Video Calls: Integrated Zoom Telehealth support enabling practitioners to conduct secure video consultations directly within the platform.
- Billing, Invoicing & Insurance Claiming: End-to-end payment and invoicing management including insurance/Medicare claiming and billing, all handled from a single dashboard.
Use Cases
- A solo physiotherapist uses Zanda to automate appointment reminders, manage clinical notes with templates, and let clients book and pay online through the self-service portal.
- A group psychology practice manages multiple practitioners, room resources, and locations from a single Zanda dashboard, with free admin user seats for support staff.
- A new allied health clinic uses Zanda's guided onboarding and practice operations checklist to set up scheduling, billing, and compliance workflows from day one.
- A telehealth counsellor conducts all sessions via Zanda's Zoom integration and uses BizzyAI to quickly draft session notes and client follow-up communications.
- A nutrition and dietetics practice uses Zanda's online forms and reporting tools to streamline intake processes and track practice performance metrics.
Pros
- ISO 27001 Certified Security: One of the few practice management systems with ISO 27001 certification, giving practitioners and clients confidence in data privacy and security compliance.
- Built Specifically for Allied Health: Designed by clinicians for clinicians, covering a wide range of allied health professions with workflows and features tailored to real clinical needs.
- Free Admin User Seats: Group practices can add unlimited admin users at no extra cost, making it cost-effective to scale without per-seat pricing surprises.
- Global Availability: Supports practices across the US, UK, Australia, New Zealand, Canada, Europe, and South Africa with region-specific billing and claiming features.
Cons
- Healthcare-Specific Focus: Zanda is purpose-built for allied health, so it is not suitable for non-healthcare businesses or general professional services.
- Learning Curve for New Practices: The breadth of features — billing, clinical notes, telehealth, AI tools — can be overwhelming for practitioners setting up their first digital practice management system.
- Pricing Not Fully Transparent: Detailed pricing tiers require signing up or booking a call, making upfront cost comparison more difficult for prospective users.
Frequently Asked Questions
What types of health practitioners is Zanda designed for?
Zanda is built for a wide range of allied health professionals including psychologists, counsellors, physiotherapists, occupational therapists, speech therapists, chiropractors, podiatrists, osteopaths, dietitians, massage therapists, and social workers, among others.
Is Zanda secure enough for storing sensitive patient data?
Yes. Zanda is ISO 27001 certified, which is one of the most rigorous international standards for information security management. This makes it one of the most secure practice management platforms available for healthcare providers.
What is BizzyAI?
BizzyAI is Zanda's built-in AI writing assistant designed specifically for healthcare practitioners. It helps with drafting clinical notes, communications, and other documentation, saving time on administrative tasks while keeping data secure within the platform.
Does Zanda support telehealth appointments?
Yes. Zanda integrates with Zoom Telehealth, allowing practitioners to conduct secure video consultations directly through the platform without needing a separate telehealth tool.
Can I try Zanda before committing to a paid plan?
Yes. Zanda offers a free trial so you can explore the platform and its features before choosing a plan. No credit card is required to get started.
