About
Zerobroker is a modern freight logistics platform designed to eliminate the need for traditional freight brokers and the 30%+ commissions they charge per shipment. Instead of per-load fees, Zerobroker operates on a flat monthly subscription model, giving shippers and carriers direct access to each other and significant cost savings. The platform covers the full truckload (FTL) lifecycle, supporting Dry Van, Reefer, and Flatbed shipments. Shippers can request spot and contract RFPs directly from truckers, gaining full pricing transparency. Carriers benefit from technology, data analytics, and direct access to shippers regardless of their business size. Zerobroker features an industry-leading carrier vetting system that collects W9s, operating authority, and insurance certificates directly from insurers. It disqualifies carriers with unsatisfactory or conditional safety ratings, assesses CSA safety scores, monitors real-time compliance, and prevents fraud via data matching and dual-factor authentication. The platform provides enhanced visibility with real-time load tracking and a centralized activity dashboard. Market insights help shippers understand freight rate trends and make informed decisions. Billing and paperwork automation handles document collection, BOL generation, invoicing, and bill payment—removing manual administrative burden. A dedicated, data-aware customer service team provides always-on support with full context of real-time tracking and exception alerts. Zerobroker is ideal for logistics managers, VP-level operations leaders, and supply chain teams looking to make freight a competitive advantage.
Key Features
- Zero Brokerage Commissions: Replaces per-shipment broker fees with a flat monthly subscription, saving shippers 100% in brokerage costs.
- Direct Shipper-Carrier RFP: Shippers receive spot and contract RFPs directly from truckers, enabling transparent pricing without broker intermediaries.
- Advanced Carrier Vetting: Comprehensive compliance checks including operating authority, CSA safety scores, insurance verification, fraud prevention, and real-time monitoring.
- Real-Time Visibility & Market Insights: Centralized dashboard for load tracking, exception alerts, activity management, and freight market trend analysis.
- Billing & Paperwork Automation: Automatically collects documents, generates BOLs and invoices, and processes bill payments to eliminate manual administrative work.
Use Cases
- A food manufacturing company replacing freight brokers to save six-figure sums in brokerage fees annually while maintaining full shipment visibility.
- A logistics manager at a mid-sized business automating carrier vetting, BOL generation, and invoice processing to reduce manual workload by 90%.
- A Fortune 500 supply chain team using real-time market insights and load tracking to optimize freight spend and make data-driven routing decisions.
- A carrier looking to connect directly with shippers, gain access to technology tools, and grow their business without relying on broker intermediaries.
- An operations VP onboarding a new logistics platform to standardize compliance checks, reduce fraud risk, and get always-on customer support backed by live data.
Pros
- Significant Cost Savings: Eliminating broker commissions can save businesses tens of thousands of dollars per quarter, as demonstrated by a customer saving $170,000 in one quarter.
- Comprehensive Automation: Automates 90% of repetitive logistics tasks including scheduling, vetting, billing, and tracking, reducing operational overhead dramatically.
- No Conflict of Interest: Unlike commission-based brokers, Zerobroker's subscription model aligns incentives with shippers and carriers, enabling full transparency.
- Enterprise-Grade Carrier Vetting: Industry-leading compliance and fraud prevention ensures only reliable, insured, and safety-compliant carriers are used.
Cons
- Fixed Monthly Cost Regardless of Volume: Businesses with very low shipment volumes may not recoup the monthly subscription cost compared to paying brokers only when needed.
- Focused on Full Truckload (FTL): The platform appears to center on FTL freight, which may limit utility for businesses primarily shipping LTL (less-than-truckload) loads.
- Onboarding and Change Management: Transitioning away from established broker relationships requires internal process changes and a learning curve for logistics teams.
Frequently Asked Questions
Does Zerobroker charge a commission for each load?
No. Zerobroker charges a flat monthly subscription fee rather than per-shipment commissions. This model keeps costs predictable and low compared to traditional freight brokers who typically take 30% or more per shipment.
How is Zerobroker different from tech-enabled freight brokers?
Tech-enabled brokers are still freight brokers that charge commissions per shipment. Zerobroker does not charge per-shipment commissions, eliminating the conflict of interest brokers have. This allows Zerobroker to offer full transparency to both shippers and carriers.
How does Zerobroker vet carriers?
Zerobroker reviews carrier operating authority, safety ratings, and insurance using FMCSA data and third-party tools. It also assesses driving styles, on-time maintenance records, CSA safety scores, and uses fraud prevention via data matching and dual-factor authentication.
Are carriers required to carry cargo liability insurance?
Yes. All carriers on Zerobroker must carry at least $100,000 in cargo liability insurance. Zerobroker regularly verifies coverage by collecting certificates directly from insurers.
Is Zerobroker suitable for small businesses, or only large enterprises?
Zerobroker is designed for businesses of all sizes, from small companies to Fortune 500 enterprises. Its flat-fee model and automation tools make it accessible and cost-effective regardless of shipment scale.
