The best customer support bots tools to use in 2026

Last updatedMay 3, 2026

Products considered226

AI bots for automated customer support, ticketing, and service workflows.

Top reviewed Customer Support Bots

Quickchat AIBuild custom AI Agents for customer support, sales, and lead qualification with Quickchat AI's no-code platform. Proprietary RAG, GDPR-compliant, enterprise-ready.

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Customer Support Bots·AI Agents·No-Code AI Builders

Slang AI Restaurant PhoneSlang AI is a 24/7 AI phone answering system built for restaurants. It handles every inbound call, manages reservations automatically, and integrates with OpenTable, SevenRooms, and more.

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Automation & Agents·AI Assistants·Customer Support Bots

Juji AIBuild empathetic, cognitive AI chatbots for education, healthcare, and HR with Juji's no-code platform. Combines generative AI with human soft skills like active listening and psychographic insights.

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No-Code·AI Chatbots·Customer Support Bots·Knowledge Base Bots

RasaRasa combines LLMs with deterministic logic to build reliable, customizable AI agents for customer support, sales, and automation across any channel.

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Chatbots & Assistants·Customer Support Bots·AI Agents

Gridspace AI VoiceGridspace provides enterprise-grade virtual voice agents and voice observability software to automate contact center calls at scale. Powered by Grace, the industry's most controllable voice AI.

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Audio & Voice Tools·Automation & Agents·Customer Support Bots

Customerly AICustomerly's Aura AI resolves 71% of support tickets automatically, saving 19 hours per agent monthly. Combine AI chat, live chat, NPS, and automation in one platform.

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AI Chatbots·Customer Support Bots·Workflow Automation Tools

AircallAircall unifies voice, SMS, and AI agents for sales and support teams. 200+ integrations with CRM and helpdesk tools. Trusted by 22,000+ companies.

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AI Assistants·Customer Support Bots·CRM Tools

Cresta AICresta is an enterprise generative AI platform for contact centers. Automate interactions with AI agents, assist human reps in real time, and surface insights with conversation intelligence.

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AI Assistants·Customer Support Bots·AI Agents

Hi MarleyHi Marley is a purpose-built conversational platform for insurance carriers. Reduce calls by 35%, cut cycle times, and deliver 5-star claims experiences with AI-powered text messaging.

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AI Assistants·Customer Support Bots·Workflow Automation Tools

Sprinklr AI CXMSprinklr is the leading AI-native CXM platform. Unify contact center, social, marketing, and insights to deliver extraordinary customer experiences at enterprise scale.

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Customer Support Bots·Social Media Tools·CRM Tools

CommandBar AICommandBar AI delivers personalized in-app nudges, product tours, onboarding checklists, and a generative AI support agent to help SaaS teams guide and retain users.

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AI Assistants·Customer Support Bots·Knowledge Base Bots

Command AICommand AI combines AI-guided nudges, product tours, in-app help, and a generative AI support agent (Copilot) to help product and CX teams guide users without being annoying.

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AI Assistants·Customer Support Bots·Knowledge Base Bots

Nuance Voice BiometricsNuance Voice Biometrics authenticates customers by voice across phone and digital channels, reducing fraud and streamlining contact center operations.

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Audio & Voice Tools·AI Models & Infrastructure·Customer Support Bots

Cognigy AI PlatformDeploy enterprise AI agents for voice, chat, and messaging customer service with Cognigy. Named a 2025 Gartner Magic Quadrant Leader. Serving 1,250+ brands worldwide.

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Chatbots & Assistants·Customer Support Bots·AI Agents

Alhena AIAlhena AI provides hallucination-free shopping assistants, customer support chatbots, and voice agents that automate support and grow revenue for e-commerce brands.

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Ecommerce·AI Assistants·Customer Support Bots

Inbenta Chatbot AIInbenta delivers AI-powered customer and employee experience solutions with personalized, 24/7, omnichannel support that automates interactions, reduces cost, and boosts satisfaction.

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AI Chatbots·Customer Support Bots·Knowledge Base Bots·Workflow Automation Tools

GorgiasGorgias is the conversational AI platform for ecommerce. Automate 60% of support, boost conversions 2.5x, and manage all customer channels in one place.

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Ecommerce·AI Assistants·Customer Support Bots

Gleap AIGleap is an all-in-one AI customer support platform featuring AI bots, live chat, in-app bug reporting, surveys, help centers, and product roadmapping — all in one place.

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AI Chatbots·Customer Support Bots·Knowledge Base Bots

InvGate AI Service DeskInvGate is an AI-powered IT Service Management and Asset Lifecycle platform with no-code workflows, a Virtual Service Agent, ticket summarization, and smart automation for modern IT teams.

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Productivity·Customer Support Bots·Workflow Automation Tools

Jotform AI AgentsBuild and deploy AI agents for customer service on any channel — web, phone, WhatsApp, SMS, and more. 7,000+ templates, no coding needed. Start free.

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Automation & Agents·AI Chatbots·Customer Support Bots