About
ArborSafe, developed by Civica, delivers a full-spectrum tree management solution tailored for facility managers, local government bodies, schools, and property owners who need to manage tree assets safely and cost-effectively. The platform integrates professional arboricultural consulting with a powerful digital management system to streamline every aspect of tree care and risk mitigation. Key capabilities include scheduled and one-off hazard and risk assessments with documented actions, cost estimates, and status updates. Users can conduct tree inventory surveys and mapping, including TPZ (Tree Protection Zone) and SRZ (Structural Root Zone) mapping, canopy cover analysis, and species selection guidance. The system supports day-to-day tree data management, history tracking of work actions, and budget estimation by tree, risk level, or site. ArborSafe also provides specialist services such as ultrasonic tree scans, resistance drilling, construction impact assessments, tree pest and disease guidance, and comprehensive tree valuations. Detailed, systemised reports guide organisations in directing limited budgets to areas of greatest need. By outsourcing tree management to ArborSafe's experienced consulting arborists, organisations free up internal resources while gaining expert-documented guidance. The solution is particularly suited to enterprises and institutions managing large tree portfolios who require defensible, audit-ready documentation and proactive risk management.
Key Features
- Hazard & Risk Assessment: One-off or scheduled tree hazard and risk assessments with fully documented actions, cost estimates, and status updates to guide remediation.
- Tree Inventory & Mapping: Comprehensive tree inventory surveys with TPZ/SRZ mapping, canopy cover analysis, and species-level data for complete site visibility.
- Budget & Cost Estimation: Itemised budget estimates by individual tree, risk category, or entire site to help direct limited funds to the most critical areas.
- Specialist Diagnostic Services: Advanced diagnostic capabilities including ultrasonic tree scans, resistance drilling, construction impact assessments, and pest and disease guidance.
- Systemised Reporting & History Tracking: Structured, audit-ready reports and full history logging of work actions ensure compliance and defensible documentation for every tree asset.
Use Cases
- A local council managing thousands of street and park trees uses ArborSafe to schedule annual risk assessments, prioritise hazard remediation, and maintain a fully documented audit trail for compliance.
- A private school engages ArborSafe's consulting arborists to conduct a one-off tree survey across campus, receiving a detailed report with risk ratings, recommended actions, and budget estimates.
- A commercial property manager relies on ArborSafe's day-to-day data management tools to track maintenance history, log inspections, and monitor tree health across multiple sites.
- A construction company uses ArborSafe's construction impact assessments and TPZ/SRZ mapping to ensure protected trees are safeguarded during a major development project.
- An estate manager commissions a full-site tree valuation and canopy cover mapping through ArborSafe to support insurance documentation and long-term green infrastructure planning.
Pros
- Expert Arboricultural Consulting: Backed by experienced consulting arborists who provide professional guidance that may not exist in-house, reducing liability and improving outcomes.
- Comprehensive Risk Documentation: Fully documented, systemised reports with remedial action guidance create a defensible audit trail for risk and compliance purposes.
- Cost-Efficient Resource Allocation: Budget estimates and prioritised risk reporting help organisations direct limited funds to where they are most needed.
- End-to-End Tree Lifecycle Management: From initial assessment through valuation, preservation planning, and day-to-day data management, ArborSafe covers every stage of tree asset management.
Cons
- Enterprise-Focused Pricing: ArborSafe is primarily designed for larger organisations and may not be cost-effective for small property owners or single-site operators.
- No Self-Serve Onboarding: Access requires booking a demo with the Civica sales team; there is no instant sign-up or free trial publicly available.
- Limited to Arboricultural Use Cases: The platform is highly specialised for tree management and cannot be repurposed for broader facilities or environmental asset management.
Frequently Asked Questions
What types of organisations use ArborSafe?
ArborSafe is used by local and state government bodies, schools, commercial property managers, facility managers, and any organisation responsible for managing large numbers of trees or green assets.
Does ArborSafe provide its own arborists, or is it just software?
ArborSafe offers both: a digital tree management platform and a team of experienced consulting arborists who can conduct on-site assessments, surveys, and scheduled reviews on your behalf.
What is included in a tree risk assessment with ArborSafe?
Assessments include documented hazard and risk evaluations, recommended remedial actions, associated cost estimates, and status tracking — all delivered via the systemised ArborSafe platform.
Can ArborSafe help with construction projects near trees?
Yes. ArborSafe provides construction impact assessments along with TPZ and SRZ mapping to ensure trees are protected during development and that compliance requirements are met.
How do I get started with ArborSafe?
You can get started by booking a demo through the Civica website, where a team member will discuss your organisation's specific tree management needs and tailor a solution accordingly.
