About
BikeSignup is part of the RunSignup all-in-one event management platform, specifically tailored for cycling, triathlon, and broader endurance sports events. Race directors can set up registration in minutes using a simple event wizard, gaining immediate access to a full suite of tools at no upfront cost. The platform provides mobile-friendly registration pathways, flexible participant management with both admin and self-serve options, and secure PCI Level 1 compliant payment processing. Beyond registration, BikeSignup offers free professional event websites, unlimited-contact email marketing, peer-to-peer fundraising tools, and integrated race marketing features designed to grow event attendance. The RaceDay Real-Time suite delivers interactive check-in and timing tools for a smoother race-day experience. A standout innovation is the RunSignup AI Chatbot — a free, embedded chatbot that lives on event websites and answers participant questions instantly, reducing email support volume by up to 80% according to customer reports. The platform also includes Running Club management, AI Agents for support, and an expanding library of AI-powered tools for event organizers. With $3 billion raised across its platform and deep integrations with timers, fundraising systems, and marketing tools, BikeSignup is designed for new and experienced race directors alike who want to reduce administrative overhead and increase participant satisfaction.
Key Features
- Free Event Registration: Set up race registration in minutes with a simple wizard, supporting mobile-friendly sign-up flows and flexible participant management options.
- Free Event Websites & Email Marketing: Every event gets a free, customizable website and access to unlimited email sends with unlimited contacts — no extra cost.
- RaceDay Real-Time Tools: Streamline race day with interactive check-in apps, timing integrations, and real-time participant data management.
- Built-in Fundraising: Collect donations and run peer-to-peer fundraising campaigns directly from the event platform, helping organizers raise more with less effort.
- RunSignup AI Chatbot: A free AI chatbot embedded on event websites that answers participant questions instantly, cutting event support email volume by up to 80%.
Use Cases
- A cycling club director sets up registration for an annual gran fondo, using free email marketing to drive sign-ups and the AI chatbot to handle participant FAQs.
- A triathlon organizer manages multi-discipline event registration, check-in, and real-time timing data all from a single platform on race day.
- A charity run coordinator launches a peer-to-peer fundraising campaign alongside race registration to maximize donations from participants and their networks.
- A new race director uses the event wizard to get a race live in under an hour, including a branded event website and automated confirmation emails.
- A running club administrator tracks memberships, cross-promotes upcoming events to club members, and centralizes communication through the integrated email tools.
Pros
- Free to Get Started: Race directors can create and manage events at no upfront cost, making it accessible to organizers of all sizes and budgets.
- Comprehensive All-in-One Platform: Registration, websites, email, fundraising, and race-day tools are all unified, eliminating the need for multiple third-party services.
- AI-Powered Participant Support: The integrated AI chatbot drastically reduces support overhead by automatically answering common participant questions.
- Proven at Scale: With 30,000+ events and $3 billion raised, the platform has a strong track record of reliability and performance for large events.
Cons
- Primarily Endurance-Sport Focused: The platform is optimized for cycling, running, and triathlon events — organizers outside endurance sports may find the toolset less relevant.
- Transaction Fees Apply: While the platform is free to use, payment processing and registration fees are charged per transaction, which can add up for large events.
- Learning Curve for Advanced Features: The breadth of features (AI tools, fundraising, club management, etc.) can feel overwhelming for first-time race directors.
Frequently Asked Questions
Is BikeSignup free to use?
Yes, creating and managing a race on BikeSignup is free. The platform charges transaction/processing fees on registrations, but there is no upfront cost for event organizers.
What types of events can I manage with BikeSignup?
BikeSignup is designed for endurance events including cycling races, triathlons, ultra races, running clubs, and fundraising events. It is part of the broader RunSignup platform.
Does BikeSignup include a website for my race?
Yes, every event created on the platform automatically receives a free, customizable event website branded to your race — not to RunSignup.
How does the AI Chatbot work?
The RunSignup AI Chatbot is embedded directly on your event website. It uses AI to answer participant questions in real time, pulling from your event details, and can reduce inbound email support by up to 80%.
Can BikeSignup handle fundraising?
Yes. The platform includes built-in donation collection and peer-to-peer fundraising tools, with $3 billion raised across its events to date.
