About
BostonSight FitConnect is a web-based clinical workflow platform developed by BostonSight, the pioneer in scleral lens technology. Designed exclusively for licensed eye care practitioners, FitConnect 3.0™ serves as the central hub for designing custom BostonSight SCLERAL lenses, managing patient cases, and monitoring order status—all from a single secure login portal. The platform is tightly integrated with SmartSight® lens technology, which uses outcome data to provide optimized starting parameters and reduce refits. Practitioners can work across the full BostonSight SCLERAL diameter range (14.5mm to 19mm) and leverage the FitKit®—including SmartSight FSE® lenses—to systematically refine visual acuity for complex conditions such as keratoconus, post-LASIK ectasia, dry eye disease, and post-infectious corneal scarring. Key support tools embedded in the ecosystem include FitAssist® (live fitting consultation), FitSmart® (data-driven fitting guidance), and Patient Starter Kits to accelerate onboarding. A dedicated success team, webinar library, and curated case studies ensure practitioners stay current with best practices. FitConnect is purpose-built for optometrists and ophthalmologists operating within the BostonSight SCLERAL Practitioner Network, making it ideal for both individual specialty practices and larger clinical organizations aiming to scale their scleral lens programs with consistent, data-backed results.
Key Features
- FitConnect 3.0™ Lens Design Portal: Secure web portal where practitioners design custom BostonSight SCLERAL lenses, manage patient records, and track order status in real time.
- SmartSight® Technology: Data-driven lens parameters derived from thousands of fittings that provide optimized starting points, reducing chair time and refits.
- Full Diameter Range (14.5–19mm): Supports the entire BostonSight SCLERAL diameter portfolio, enabling practitioners to fit a broad spectrum of ocular conditions from mild irregularity to severe ectasia.
- FitAssist® Consultation Support: On-demand access to BostonSight fitting specialists who provide live guidance for complex or challenging patient cases.
- Integrated Education & Case Studies: Built-in learning center with webinars, practitioner case studies, and fitting guides to support continuing education and clinical best practices.
Use Cases
- An optometrist managing a busy specialty contact lens practice uses FitConnect 3.0™ to design and order custom scleral lenses for keratoconus patients, tracking each order's production and delivery status without leaving the platform.
- A corneal specialist refitting a post-LASIK ectasia patient leverages SmartSight® parameters in FitConnect to select an optimized starting lens diameter and vault, reducing the number of diagnostic lenses needed at the fitting appointment.
- An eye care clinic onboarding new associates uses FitConnect's integrated Learning Center and case study library to train staff on scleral lens fitting protocols and SmartSight FSE® lens selection.
- A practitioner managing a dry eye clinic integrates FitConnect into patient intake workflows, using Patient Starter Kits and FitAssist® support to confidently fit patients who have failed with soft lens modalities.
- A group ophthalmology practice standardizes its scleral lens program across multiple locations by adopting FitConnect as the shared platform for lens design, patient records, and order management, ensuring consistent clinical outcomes.
Pros
- Streamlined End-to-End Workflow: Combines lens design, patient management, and order tracking in a single platform, eliminating fragmented tools and reducing administrative overhead.
- Data-Optimized Starting Parameters: SmartSight® technology uses real-world fitting data to generate high-probability first-fit parameters, cutting down refits and improving patient satisfaction.
- Comprehensive Practitioner Support: Dedicated success team, FitAssist® live consultation, and an extensive library of webinars and case studies ensure practitioners are never without expert guidance.
- High Practitioner Satisfaction: Independent surveys report 98% satisfaction and 100% satisfaction with fitting support among BostonSight SCLERAL Network practitioners.
Cons
- Restricted to BostonSight SCLERAL Network: FitConnect is only available to credentialed practitioners within the BostonSight SCLERAL Network, limiting accessibility for clinicians outside that ecosystem.
- Single-Lens-Brand Lock-In: The platform is purpose-built for BostonSight SCLERAL lenses only; practitioners who fit multiple scleral lens brands will need separate systems for other products.
- No Transparent Public Pricing: Pricing and onboarding terms are not publicly disclosed and require direct contact with a BostonSight representative to obtain.
Frequently Asked Questions
What is FitConnect 3.0™?
FitConnect 3.0™ is BostonSight's web-based practitioner portal where credentialed eye care providers can design BostonSight SCLERAL lenses, manage patient records, and track lens orders in a single secure interface.
Who can use BostonSight FitConnect?
FitConnect is available exclusively to licensed optometrists and ophthalmologists who are members of the BostonSight SCLERAL Practitioner Network. Practitioners must register and be credentialed to access the platform.
What is SmartSight® technology?
SmartSight® is BostonSight's proprietary data-driven lens design system that analyzes fitting outcomes to generate optimized starting parameters, helping practitioners achieve better first-fit results and reduce the need for refits.
What conditions can BostonSight SCLERAL lenses treat?
BostonSight SCLERAL lenses are indicated for a range of ocular surface and corneal irregularity conditions, including keratoconus, post-LASIK ectasia, severe dry eye disease, post-infectious corneal scarring (e.g., after Acanthamoeba keratitis), and other irregular cornea presentations.
What support is available if I have trouble fitting a patient?
Practitioners have access to FitAssist®, a live consultation service staffed by BostonSight fitting specialists. Additional resources include the FitSmart® guidance tool, the online Learning Center with webinars, and a library of real-world patient case studies.
