About
Checkstep is a comprehensive AI content moderation platform designed for trust and safety teams at global digital platforms including gaming companies, marketplaces, streaming services, dating apps, social networks, and review sites. At its core, Checkstep provides four integrated capabilities: a customisable policy and compliance engine that lets teams define exactly what is and isn't allowed on their platform; an AI marketplace that grants access to top-tier models for scanning text, images, video, and audio at scale; a blended moderation workflow (ModBot) that intelligently routes content between fully automated and human review queues; and a transparency reporting tool that centralises DSA compliance data and generates regulatory reports for European users in real time. The platform's human-in-the-loop architecture ensures high accuracy while dramatically reducing operational costs — clients have reported 78% faster moderation speeds and a 10,000x acceleration in profile validation. Checkstep integrates with a handpicked network of BPO and technology partners, making it straightforward to embed into existing trust and safety stacks. It is purpose-built for enterprises that need to scale moderation without sacrificing quality, compliance, or team wellbeing, and is trusted by global leaders across multiple content-heavy industries.
Key Features
- Customisable Policy Engine: Build and manage platform-specific content policies that define exactly what is and isn't allowed, with automated enforcement across all content types.
- AI Model Marketplace: Access and compare top AI models for text, image, video, and audio moderation. Test and swap models seamlessly to find the best fit for your policy needs.
- Human-in-the-Loop Moderation: ModBot intelligently routes content between automated and human review queues, ensuring accuracy where it matters most while maximising operational efficiency.
- DSA Transparency Reporting: Centralise all DSA-relevant moderation data and generate compliance transparency reports for European users instantly to meet regulatory requirements.
- Multi-Format Content Scanning: Scan and moderate text, images, video, and audio from both professional and user-generated content sources through a single integrated platform.
Use Cases
- A dating app uses Checkstep to automatically scan and flag profile photos and messages for inappropriate or harmful content before they reach other users, reducing manual review load by 90%.
- An online gaming platform enforces community conduct policies across in-game chat and user-generated content using Checkstep's customisable policy engine and real-time text moderation.
- A European streaming service leverages Checkstep's DSA transparency reporting tool to auto-generate regulatory compliance reports and stay current with EU content moderation obligations.
- A peer-to-peer marketplace integrates Checkstep's AI model marketplace to scan product listings and seller communications for fraud, counterfeit goods, and prohibited items at scale.
- A social network blends Checkstep's automated ModBot with a human review queue to ensure that edge-case or high-severity content decisions are escalated to trained moderators while routine violations are handled automatically.
Pros
- Dramatic Cost & Speed Improvements: Clients report up to 90% reduction in human moderation costs and 78% faster moderation speeds, delivering strong ROI for trust and safety teams.
- High Detection Accuracy: 98% detection accuracy minimises both false positives (over-removal) and false negatives (missed harmful content), protecting platforms and users alike.
- Built-in Regulatory Compliance: Native DSA transparency reporting and compliance tooling removes the manual burden of meeting European and global content regulations.
- Flexible, Industry-Specific Configuration: The platform is highly customisable across gaming, dating, marketplaces, streaming, and social — adapting to the unique abuse patterns of each industry.
Cons
- Enterprise-Focused Pricing: Checkstep is positioned as an enterprise solution with demo-based onboarding, making it less accessible for small platforms or startups with limited budgets.
- No Self-Serve Free Tier: There is no publicly listed free plan or instant trial, requiring prospective customers to engage with a sales process before evaluating the platform.
- Implementation Complexity: Setting up custom policies, integrating AI models, and configuring human review workflows may require significant onboarding effort and technical resources.
Frequently Asked Questions
What types of content can Checkstep moderate?
Checkstep supports moderation across text, images, video, and audio content — covering both professional and user-generated content from a single integrated platform.
Which industries does Checkstep serve?
Checkstep is purpose-built for gaming platforms, online marketplaces, streaming services, dating apps, social networks, and review sites — any platform where user-generated content poses trust and safety risks.
How does Checkstep handle regulatory compliance?
Checkstep includes a dedicated DSA (Digital Services Act) compliance tool that centralises moderation data and auto-generates transparency reports for European users, helping platforms meet worldwide regulatory requirements.
Can Checkstep integrate with our existing moderation workflows?
Yes. Checkstep is designed to integrate with existing BPO and technology partners, and its blended workflow engine allows teams to customise the balance between automated and human moderation to fit their current processes.
What results can platforms expect after adopting Checkstep?
Based on documented customer outcomes, platforms typically see up to 90% reduction in human moderation costs, 78% faster moderation speeds, and 98% detection accuracy. One case study showed a 2.3x increase in subscriptions and 10,000x faster profile validation.
