About
Cliniko is a leading practice management system tailored specifically for clinics and allied health practitioners — including physiotherapists, chiropractors, psychologists, massage therapists, and more. It brings together everything a healthcare practice needs to run efficiently: appointment scheduling, clinical treatment notes, invoicing and payment processing, and client record management. Security is a first-class feature. Cliniko stores millions of confidential client records with robust data protection measures, giving practitioners peace of mind when handling sensitive patient information. The platform integrates with a growing ecosystem of connected apps, including MailChimp for targeted email marketing and Xero for seamless financial syncing. A developer API also allows further custom integrations. Cliniko is priced transparently based on the number of practitioners at a clinic, ranging from $45/month for a solo practitioner up to $395/month for clinics with 26–200 practitioners — with no hidden fees. All plans include unlimited free online chat and email support from a knowledgeable 24/7 team, as well as access to an active allied health community forum. Additionally, Cliniko donates at least 2% of all subscription revenue to carefully selected charities, making it a socially conscious choice for health professionals. A 30-day free trial is available with full access and no credit card commitment.
Key Features
- Appointment Scheduling: Manage practitioner calendars, book client appointments, and reduce no-shows with an intuitive scheduling interface.
- Clinical Treatment Records: Create, store, and access secure digital treatment notes and client health records compliant with healthcare data standards.
- Invoicing & Payments: Generate invoices, process payments, and manage financial records directly within the platform — no separate billing tool needed.
- Connected Apps: Integrate with third-party tools like MailChimp for email marketing and Xero for accounting, plus a developer API for custom integrations.
- 24/7 Free Support: All plans include unlimited online chat and email support from a knowledgeable team, plus access to an allied health community forum.
Use Cases
- A solo physiotherapist managing their own appointment calendar, patient treatment notes, and invoicing from a single platform.
- A multi-practitioner allied health clinic streamlining billing, scheduling, and clinical documentation across a large team.
- A psychology practice securely storing sensitive client records and session notes while maintaining compliance with healthcare data requirements.
- A clinic owner syncing financial records with Xero and running targeted patient email campaigns via MailChimp through Cliniko's connected apps.
- A healthcare administrator reducing administrative overhead by automating appointment reminders and centralising all client management in one tool.
Pros
- Transparent, Scalable Pricing: No hidden fees — pricing scales clearly by the number of practitioners, making it easy to budget whether you're a solo practitioner or a large clinic.
- Strong Security Focus: Security is a core feature, not an afterthought — Cliniko is trusted by practitioners worldwide to protect millions of sensitive client records.
- All-in-One Platform: Combines scheduling, clinical notes, billing, and client management in one place, eliminating the need for multiple disconnected tools.
- Free 30-Day Trial: New users get full access for 30 days with no credit card required, making it easy to evaluate the software risk-free.
Cons
- No Permanent Free Tier: After the 30-day trial, Cliniko requires a paid subscription — there is no ongoing free plan for very small or budget-constrained practices.
- Healthcare-Specific Focus: Cliniko is purpose-built for allied health and clinical settings, which may make it less suitable for general business or non-health service providers.
- SMS Credits Cost Extra: SMS messaging for appointment reminders is not included in the subscription price; messages are charged at an additional 10¢ per SMS.
Frequently Asked Questions
Is Cliniko free to use?
Cliniko offers a free 30-day trial with full access and no credit card required. After the trial, a paid subscription is required based on the number of practitioners at your clinic.
How is Cliniko priced?
Cliniko uses per-practitioner pricing: $45/month for 1 practitioner, $95/month for 2–5, $145/month for 6–8, up to $395/month for 26–200 practitioners. Prices are in USD.
What types of practices can use Cliniko?
Cliniko is designed for allied health practitioners including physiotherapists, chiropractors, psychologists, massage therapists, dietitians, and many other clinic types.
Is patient data secure in Cliniko?
Yes. Security is a core priority for Cliniko. The platform is trusted to store millions of confidential client records and applies rigorous security standards to protect sensitive health information.
Does Cliniko integrate with other software?
Yes. Cliniko supports connected apps including MailChimp for email campaigns and Xero for accounting. A developer API is also available for custom integrations.
