About
Counterpart is the first Agentic Insurance™ system specializing in management and professional liability insurance. As a Managing General Underwriter (MGU), Counterpart pairs seasoned insurance professionals with cutting-edge AI to deliver faster, more personalized coverage across the entire insurance value chain. For brokers, Counterpart offers Agentic Underwriting™ — powered by a proprietary Digital Risk Score — enabling 3–5x faster response times and 1-hour turnaround on digital applications. Agentic Broker Services™ gives brokers proprietary market insights, highly automated workflows, and customized product tools to stay competitive. For businesses, Agentic Risk Mitigation™ provides data-driven guidance and proactive tools to reduce litigation exposure before issues escalate. Agentic Claims Management™ delivers a 94% customer satisfaction rate for in-house claims handling and client support. Product lines include Private and Not-For-Profit Directors & Officers, Employment Practices Liability, Fiduciary, Commercial Crime, Professional & General Liability, Allied Medical & Healthcare Liability, and Architects, Engineers & Contractors Liability — covering a wide range of small business and organizational risk profiles. With 25,000+ policies written, an API partner program, and a digital application portal, Counterpart is built for modern businesses and brokers who demand intelligent, adaptive risk solutions at scale.
Key Features
- Agentic Underwriting™: AI-powered underwriting using a proprietary Digital Risk Score for 3–5x faster submissions and 1-hour turnaround on digital applications.
- Agentic Risk Mitigation™: Data-driven insights and proactive risk management tools that help businesses reduce exposure to common areas of litigation before they become lawsuits.
- Agentic Claims Management™: In-house claims handling with a 94% customer satisfaction rate, powered by intelligent automation and expert support.
- Agentic Broker Services™: Proprietary market insights, automated workflows, and customized product tools that help brokers win more business and stay ahead of the competition.
- API Partner Program: An open API enabling technology partners and brokers to integrate Counterpart's underwriting and risk intelligence capabilities into their own platforms.
Use Cases
- A small business owner obtains Directors & Officers liability insurance quickly through Counterpart's digital application with 1-hour underwriting turnaround.
- An insurance broker uses Agentic Broker Services™ to access proprietary risk insights and win more competitive bids for their clients.
- A not-for-profit organization secures D&O coverage to protect board members against claims arising from governance decisions.
- A tech-enabled healthcare startup uses Allied Medical & Healthcare Liability coverage to protect against operational and professional risks.
- A risk manager uses Agentic Risk Mitigation™ tools to proactively identify employment practices exposures before they result in litigation.
Pros
- Dramatically Faster Underwriting: 3–5x faster response times versus traditional insurers, with 1-hour turnaround on digital applications through Agentic Underwriting™.
- Proactive Risk Management: Unlike reactive insurers, Counterpart helps businesses identify and mitigate risks before they become costly claims.
- High Customer Satisfaction: 94% customer satisfaction for claims management reflects a strong focus on service quality alongside technology.
- Broad Product Coverage: Eight distinct product lines covering D&O, EPL, fiduciary, crime, professional liability, healthcare, and construction risks in one platform.
Cons
- Niche Market Focus: Counterpart specializes in management and professional liability only — businesses needing property, auto, or general commercial insurance must look elsewhere.
- Primarily U.S.-Focused: Coverage and broker services appear to be oriented toward the U.S. market, limiting applicability for international businesses.
- Broker-Dependent Access: Many products and services are accessed through licensed brokers, which may add a layer of friction for businesses wanting direct purchasing.
Frequently Asked Questions
What is Agentic Insurance™?
Agentic Insurance™ is Counterpart's proprietary approach that combines licensed insurance expertise with advanced AI agents to deliver faster, more personalized, and proactive insurance solutions across underwriting, risk management, and claims.
What types of insurance does Counterpart offer?
Counterpart offers Private and Not-For-Profit Directors & Officers, Employment Practices Liability, Fiduciary, Commercial Crime, Professional & General Liability, Allied Medical & Healthcare Liability, and Architects, Engineers & Contractors Liability.
How fast is Counterpart's underwriting process?
Counterpart delivers 3–5x faster response times than traditional underwriters, with a 1-hour turnaround specifically for digital applications submitted through their platform.
Who is Counterpart designed for?
Counterpart serves two primary audiences: insurance brokers who want smarter tools and faster turnaround times, and small to mid-sized businesses seeking proactive, technology-driven liability coverage.
Does Counterpart offer an API for integration?
Yes, Counterpart has an API Partner program that allows technology platforms and brokers to integrate Counterpart's underwriting intelligence and services directly into their own workflows and systems.
