About
Flexport, operating through deliverr.com, is a comprehensive supply chain logistics platform designed to manage the full journey of goods from factory floor to customer door. Originally founded as Deliverr and later integrated into Flexport, the platform combines ocean freight, air freight, trucking, customs brokerage, and eCommerce fulfillment under one unified system. Businesses of all sizes use Flexport to streamline international shipping with real-time shipment tracking and SKU-level visibility. The platform's Customs Suite helps importers clear goods quickly, minimize duties, and leverage trade advisory services including tariff simulation and duty drawback claims. The Flexport Control Tower provides a centralized view of the entire logistics network, enabling teams to make data-driven decisions. On the fulfillment side, Flexport supports both eCommerce (DTC) and B2B (retail) fulfillment, with omnichannel capabilities and simplified returns management. Additional tools include Carbon Control for reducing transport emissions, Trade Finance for cash flow support, and cargo insurance. The platform also offers a developer portal with APIs and EDI documentation for deeper integrations. Flexport is best suited for growing eCommerce brands, enterprise retailers, and importers/exporters who need a reliable, technology-driven logistics partner to scale globally while keeping supply chain operations lean and transparent.
Key Features
- Ocean & Air Freight: Book and manage ocean and air freight shipments with real-time SKU-level visibility from origin to destination port.
- Customs Brokerage & Trade Advisory: Expert customs brokers help clear goods quickly, minimize import duties, and provide trade advisory including tariff simulation and duty drawback claims.
- eCommerce & B2B Fulfillment: Omnichannel fulfillment covering direct-to-consumer eCommerce, retail B2B partnerships, and streamlined returns management.
- Flexport Control Tower: Centralized dashboard providing end-to-end visibility, order management, and actionable intelligence across the entire supply chain.
- Carbon Control & Sustainability: Tools to measure, reduce, and offset transport emissions to help businesses achieve carbon-neutral shipping goals.
Use Cases
- An eCommerce brand managing international product sourcing and US fulfillment in a single platform to reduce costs and delivery times.
- A retailer coordinating B2B fulfillment to major retail partners while maintaining real-time inventory visibility.
- An importer using Flexport Customs to clear goods faster, claim duty drawbacks, and ensure HS code classification compliance.
- A scaling DTC company consolidating fragmented freight, customs, and warehousing vendors into one end-to-end logistics partner.
- A sustainability-focused business using Carbon Control tools to measure and offset supply chain emissions toward carbon-neutral operations.
Pros
- Truly End-to-End Platform: Covers the entire supply chain from factory to customer door, eliminating the need for multiple disconnected logistics vendors.
- Real-Time Shipment Visibility: SKU-level tracking and the Control Tower dashboard give businesses unprecedented transparency into shipment status and costs.
- Integrated Customs Expertise: In-house customs brokerage and trade advisory services simplify compliance and can materially reduce import duty costs.
- Developer-Friendly API: Robust API and EDI documentation allow technical teams to deeply integrate logistics data into their own systems and workflows.
Cons
- Enterprise-Oriented Pricing: The platform's pricing and service tiers are primarily designed for mid-market and enterprise shippers, which may be cost-prohibitive for very small businesses.
- Complexity for Simple Use Cases: The breadth of features and logistics terminology can create a steep learning curve for businesses new to international freight and fulfillment.
- US-Centric Fulfillment Network: While global in freight forwarding, the fulfillment network is stronger in North America, which may limit options for sellers primarily targeting other regions.
Frequently Asked Questions
What is Deliverr / Flexport?
Deliverr was an eCommerce fulfillment company that was acquired by Flexport, a global supply chain logistics platform. The deliverr.com domain now redirects to Flexport, which offers an integrated platform for freight forwarding, customs, and fulfillment.
What services does the Flexport platform offer?
Flexport offers ocean freight, air freight, trucking, customs brokerage, trade advisory (tariff simulation, duty drawback, classification), eCommerce fulfillment, B2B fulfillment, returns management, trade finance, cargo insurance, and carbon emissions tracking.
Does Flexport integrate with eCommerce platforms like Shopify?
Yes. Flexport's Omnichannel Seller Portal and API connect with major eCommerce platforms and marketplaces, enabling sellers to manage orders, inventory, and fulfillment across multiple sales channels.
How does real-time tracking work on the platform?
The Flexport Control Tower provides SKU-level visibility across all shipments. Users can track ocean and air freight in real time, manage booking schedules, and receive alerts on delays or status changes from a single dashboard.
Is Flexport suitable for small businesses?
Flexport primarily serves mid-market to enterprise businesses, but growing eCommerce brands can also benefit from the platform. It's best for companies with meaningful freight volumes who need to professionalize their supply chain operations.
