About
DiveHQ is the operating system built specifically for liveaboard dive operators — not adapted from hotel or generic tour software. It was designed by liveaboard managers and owners who understand the real challenges of running a boat: cabin sharing configurations, offline operations at sea, multi-currency deposits, agency networks, and strict guest data requirements. The platform unifies the full liveaboard workflow into one dashboard. Operators can visually manage cabin layouts with bed, sharing, and supplement options; run an offline-first onboard POS for bar sales, rentals, extras, and tips per guest; and give B2B travel agencies their own real-time booking portal with commission tracking. Payment collection is automated through Stripe, Xendit, and PayPal, with configurable deposit schedules and WhatsApp or email reminders sent automatically. Digital diver forms — including certification cards, medical declarations, and liability waivers with e-signature support — are collected and centralized in the platform, replacing the chaos of WhatsApp image threads and scattered spreadsheets. Trip SEO pages, multi-currency support, Microsoft 365 integration, daily backups, and 99.9% uptime are all included. DiveHQ is intentionally priced to be accessible across the industry rather than operating as a commission-based marketplace. A dedicated development team handles custom feature requests at no extra cost. Currently serving liveaboard operators, with dive center functionality on the near-term roadmap.
Key Features
- Visual Cabin Booking: Book and manage individual beds, cabins, shared arrangements, and supplements with a clear visual trip layout — purpose-built for liveaboard configurations.
- Offline-First Onboard POS: Process bar sales, equipment rentals, extras, and tips per guest at sea with no internet connection required; data syncs automatically when connectivity is restored.
- B2B Agency Portal: Give registered travel agencies real-time trip availability, dedicated commission structures, and their own booking dashboard to confirm reservations without operator involvement.
- Automated Payments & Reminders: Collect deposits and balances automatically via Stripe, Xendit, or PayPal with configurable payment schedules and WhatsApp or email reminders sent on a defined timeline.
- Digital Diver Forms & WhatsApp Automation: Collect certification cards, medical forms, and liability waivers digitally with e-signature support, triggered automatically through WhatsApp workflows and stored in a centralized guest database.
Use Cases
- Visually managing cabin assignments, bed sharing configurations, and supplement add-ons for multi-day liveaboard dive trips.
- Running onboard bar, gear rental, and extras sales at sea using an offline POS system that syncs automatically when internet access is restored.
- Enabling travel agencies to check real-time trip availability and confirm bookings independently through a dedicated B2B portal with automated commission tracking.
- Automating guest communication workflows — including payment link delivery, booking confirmations, and diver form requests — via WhatsApp and email sequences.
- Collecting and centralizing digital diver forms including certifications, medical declarations, and liability waivers with e-signature support, replacing scattered WhatsApp threads and spreadsheets.
Pros
- Built by Industry Insiders: Designed by liveaboard managers and owners with 15+ years of real operational experience, ensuring the platform reflects actual at-sea workflows rather than generic hospitality assumptions.
- Truly Offline-Capable POS: The onboard POS works fully without internet — a critical and rarely available feature for remote dive operations where connectivity is unreliable or nonexistent.
- All-in-One Unified Platform: Consolidates bookings, payments, guest forms, onboard sales, and B2B agency management into a single dashboard, eliminating the need to stitch together multiple tools.
- Accessible, Non-Commission Pricing: Priced intentionally low to serve the whole industry as a utility tool, not as a marketplace that takes a cut of every booking.
Cons
- Highly Niche Scope: Currently built exclusively for liveaboard operators; dive center support and broader dive industry features are still listed as coming soon.
- Limited Third-Party Integrations: Current integrations are limited to Stripe, Xendit, WhatsApp, and Microsoft 365 — a broader ecosystem of third-party tool connections is not yet available.
- Early-Stage Platform: As a newer and niche product, it may lack the feature depth, community resources, and long-term track record of more established hospitality management systems.
Frequently Asked Questions
What makes DiveHQ different from generic booking software?
DiveHQ is purpose-built for liveaboard operations, supporting cabin-based bookings with shared beds and supplements, offline onboard POS, B2B agency portals, and digital diver forms — features that generic hotel or tour booking platforms simply don't offer.
How does the offline POS work at sea?
The onboard POS is designed to function fully without an internet connection. Staff can record bar sales, gear rentals, extras, and tips per guest throughout the trip. All data syncs back to the main platform once connectivity is available.
Which payment gateways does DiveHQ support?
DiveHQ integrates with Stripe, Xendit, and PayPal, supporting multi-currency payments and regional gateway options suited to operators in different parts of the world.
Can travel agencies book directly through the platform?
Yes. The B2B agency portal gives registered agencies access to real-time trip availability, their own commission dashboard, and the ability to confirm bookings directly — reducing back-and-forth communication with the operator.
Is DiveHQ only available for liveaboard operators?
Currently, DiveHQ is built specifically for liveaboard operators. Support for dive centers is listed as coming soon, and the team accepts custom development requests from operators with specific workflow needs.
