About
Doctor on Demand is a comprehensive telehealth service that connects patients with licensed healthcare providers 24 hours a day, 7 days a week — all from the comfort of home. The platform covers three core areas of care: urgent care (cold and flu, UTIs, pink eye, strep throat, COVID-19, STD treatment, and more), mental health (therapy, psychiatry, ADHD, anxiety, depression, PTSD, and couples counseling), and virtual primary care (chronic disease management, annual checkups, prescription refills, and preventive care). Doctor on Demand partners with leading health insurance plans — including UnitedHealthcare, Humana, TRICARE, Blue Cross Blue Shield affiliates, and many others — meaning visits can cost as little as $0 for eligible members. Without insurance, urgent care visits start around $99, therapy sessions up to $129, and psychiatry consultations up to $220. The service is available across all 50 U.S. states and is accessible via web browser or a dedicated mobile app. The platform is actively expanding into AI-powered telehealth through a research partnership with Google, aiming to study how artificial intelligence can enhance the quality and efficiency of virtual medical consultations. Doctor on Demand is ideal for individuals and families seeking fast, convenient, and affordable access to healthcare without the wait times or logistical challenges of in-person clinic visits.
Key Features
- 24/7 Urgent Care: Connect with board-certified physicians any time of day for common conditions like cold and flu, UTIs, pink eye, strep throat, COVID-19, and STD treatment.
- Mental Health Services: Access licensed therapists and psychiatrists for anxiety, depression, ADHD, PTSD, grief, postpartum depression, and couples therapy — often with same-week appointments.
- Insurance Integration: Partners with major health plans including UHC, Humana, TRICARE, and Blue Cross Blue Shield affiliates, making many visits available at $0 cost to patients.
- Virtual Primary Care: Manage chronic conditions, complete annual checkups, refill prescriptions, and receive preventive care guidance through ongoing virtual primary care relationships.
- AI in Telehealth Research: Partnering with Google on a research study to explore how AI can improve the quality, efficiency, and outcomes of virtual medical consultations.
Use Cases
- Getting a quick diagnosis and prescription for a UTI, sinus infection, or strep throat without visiting a physical clinic
- Scheduling same-week therapy or psychiatry appointments for anxiety, depression, or ADHD management
- Accessing 24/7 urgent care during evenings, weekends, or holidays when primary care offices are closed
- Managing ongoing chronic conditions like high blood pressure or diabetes through virtual primary care visits
- Obtaining a doctor's note or prescription refill quickly via a telehealth appointment from home or work
Pros
- Insurance-Covered Visits: Works with dozens of major health plans so that many visits are $0 out-of-pocket, making quality healthcare genuinely accessible.
- Comprehensive Care Under One Roof: Covers urgent care, mental health therapy, psychiatry, and primary care in a single platform, reducing the need to seek multiple providers.
- Round-the-Clock Availability: Doctors are available 24/7, eliminating the need to wait for office hours or sit in urgent care waiting rooms for non-emergency conditions.
Cons
- Primary Care Is Restricted: Virtual primary care is only available for members of select health plans and employer benefits programs, limiting access for many users.
- Equipment Required for Some Conditions: Ear infection evaluations require the patient to have a compatible digital otoscope at home, which most users won't have on hand.
- Not Suitable for Emergencies: Telehealth cannot replace emergency room care for serious or life-threatening conditions, limiting the scope of what can be addressed remotely.
Frequently Asked Questions
How much does a Doctor on Demand visit cost?
Costs vary by care type and insurance. With participating insurance, visits can be as low as $0. Without insurance, urgent care visits typically cost around $99, therapy up to $129, and psychiatry up to $220.
Is Doctor on Demand available in my state?
Yes — Doctor on Demand is available in all 50 U.S. states and Washington D.C. You can select your state on the homepage to see current wait times and schedule a visit.
What conditions can be treated through the platform?
Doctor on Demand handles a wide range of conditions including cold and flu, UTIs, pink eye, sinus infections, STDs, yeast infections, strep throat, anxiety, depression, ADHD, PTSD, mood disorders, and more.
Do I need insurance to use Doctor on Demand?
No. You can use Doctor on Demand without insurance and pay per visit. However, having a participating insurance plan can significantly reduce or eliminate your out-of-pocket cost.
How do I start a visit on Doctor on Demand?
Select your state and preferred time on the website or app, create an account or log in, choose your type of care, and connect with an available provider — either immediately or at a scheduled time.
