About
Doinn is a comprehensive, AI-powered property operations platform designed for property management companies, cleaning businesses, hostels, and coliving operators. By integrating directly with your Property Management System (PMS), Doinn automatically generates cleaning and maintenance jobs based on live booking data — eliminating manual scheduling conflicts and spreadsheet chaos. The platform's Smart Scheduling engine lets managers drag-and-drop tasks to available staff, view team bandwidth in real time, and handle last-minute changes with ease. Quality Management goes beyond simple checklists: teams can attach photos and videos to job instructions, and staff submit timestamped photo evidence to resolve damage disputes instantly. Doinn's Staff Management module tracks GPS-verified clock-in/out data, monitors attendance and delays, and calculates payroll in real time — fully compliant with European legislation. A built-in translation feature in the team messaging app breaks language barriers across multilingual workforces. On the financial side, Doinn forecasts linen and amenity needs up to two months ahead, generates per-job P&L statements, and automatically shares owner-facing reports with real-time property status updates. The Client Management System allows property owners free portal access to view live job summaries, photos, and updates, while vendors and outside contractors can be onboarded to manage their own teams. Doinn is ideal for SMBs scaling their short-term rental operations, large property management companies needing enterprise-grade tooling, and cleaning companies servicing multiple clients across diverse property types.
Key Features
- Smart Scheduling & PMS Integration: Automatically creates cleaning and maintenance jobs from live PMS booking data, with drag-and-drop staff assignment and real-time bandwidth visibility.
- Quality Management with Photo Proof: Build detailed job checklists with photos and videos; staff submit timestamped, un-editable photographic evidence to standardize service and resolve disputes.
- Staff Management & GPS Payroll: Track attendance, verify staff locations via GPS, and calculate payroll in real time — all compliant with European labor legislation.
- Financial & Operations Insights: Generate per-job P&L statements, forecast supply needs up to two months out, and automatically share owner-facing reports with live property updates.
- Multilingual Team Messaging: In-app chat with real-time translation lets diverse teams communicate in their native languages without missing critical operational updates.
Use Cases
- A short-term rental management company uses Doinn to automatically schedule cleaning crews after each guest checkout based on live PMS data, eliminating double-bookings and manual coordination.
- A cleaning business serving multiple STR clients uses Doinn's quality checklists and timestamped photo submissions to document work completion and resolve damage disputes with property owners.
- A hostel operations manager uses Doinn's GPS-verified payroll and attendance tracking to manage a multilingual housekeeping team across multiple floors and buildings.
- A coliving operator uses Doinn's client portal to give property owners real-time visibility into maintenance costs, job summaries, and property status — reducing support queries.
- A property manager forecasts linen and amenity stock two months in advance using Doinn's supply planning tools, avoiding shortages during peak booking seasons.
Pros
- End-to-End Automation: Covers the full operations lifecycle — from booking-triggered scheduling to payroll and owner reporting — reducing manual work dramatically.
- PMS Integration: Direct sync with property management systems ensures scheduling is always based on accurate, real-time booking data.
- Mobile-First for Field Teams: Staff can report issues, clock in/out, receive assignments, and chat via the mobile app, keeping everyone connected on the go.
- Multi-Industry Support: Purpose-built workflows for short-term rentals, cleaning businesses, hostels, and coliving operators — not a generic tool.
Cons
- European-Centric Compliance Features: Payroll and attendance compliance features are specifically tailored to European legislation, which may limit relevance for operators in other regions.
- PMS Dependency: Maximum value requires integration with a compatible PMS; operators without one may not fully leverage the automated scheduling features.
- Pricing Not Publicly Transparent: Full pricing details are not listed publicly, requiring a demo or sales contact to understand costs at scale.
Frequently Asked Questions
What is Doinn and who is it for?
Doinn is a property operations platform designed for short-term rental managers, cleaning companies, hostel operators, and coliving providers. It automates scheduling, staff management, quality control, and financial reporting.
Does Doinn integrate with my existing Property Management System (PMS)?
Yes. Doinn integrates directly with your PMS to pull live booking data and automatically generate cleaning and maintenance jobs, eliminating manual scheduling.
Is Doinn available on mobile devices?
Yes. Doinn offers a mobile app for both field staff and property owners, supporting task management, GPS clock-in/out, photo submissions, issue reporting, and team messaging.
How does Doinn handle multilingual teams?
The Doinn app includes real-time in-app chat translation, allowing team members to communicate in their native languages while ensuring all messages are understood across the workforce.
Is there a free plan available?
Doinn offers a free-to-start option. For full feature access and enterprise-scale usage, pricing is available by contacting the sales team or booking a demo.
