About
DoTimely is a comprehensive, free-to-start software solution designed for pet service and home service businesses including dog walkers, pet sitters, carpet cleaners, handymen, HVAC technicians, and more. The platform eliminates the need for paper forms, manual spreadsheets, and disconnected calendars by centralizing operations into a single easy-to-use system. At its core, DoTimely offers a self-service scheduling system that allows customers to request, view, modify, and cancel appointments from either a web portal or a mobile app — reducing back-and-forth communication for business owners. The platform sends automated email and push notifications to both clients and staff when appointment statuses change. For field operations, DoTimely's mobile apps support real-time appointment tracking, photo uploads, and optional GPS tracking that can be shared live with clients — building transparency and trust. A centralized messaging system keeps all business communications in one place, with visibility into staff-customer conversations. Additional features include digital client policy signing, service package tracking, automated invoicing, and detailed business reporting that updates in real time as appointments are managed. Staff management is also included with no per-employee fees — businesses are only charged based on the number of invoices generated, making costs scale proportionally with revenue. DoTimely is ideal for solo operators, growing small businesses, and multi-staff service companies looking for an affordable, no-code platform to automate their daily operations and enhance the customer experience.
Key Features
- Self-Service Scheduling: Customers can request, view, and manage their own appointments via the web portal or mobile app, with automated email and push notifications for any changes.
- Optional GPS Tracking: Track service appointments in real time with optional GPS and share location updates and photos directly with clients through the mobile app.
- Native Mobile Apps: Dedicated iOS and Android apps for both staff and customers enable real-time appointment tracking, media uploads, and on-the-go communication.
- Centralized Messaging: A built-in messaging hub consolidates all client and staff communications so business owners stay informed without switching between tools.
- Automated Reporting & Invoicing: Business reports update automatically as appointments are managed, and invoicing is generated based on completed services — no manual reconciliation needed.
Use Cases
- Dog walking businesses managing multiple walkers and clients with real-time GPS tracking and automated scheduling.
- Pet sitting services digitizing client onboarding, appointment tracking, and recurring package management.
- Home service companies like HVAC or handyman services replacing paper-based scheduling and manual invoicing with a centralized platform.
- Small business owners automating daily admin tasks such as appointment reminders, client communication, and business reporting.
- Growing service teams needing multi-staff scheduling and management without per-seat software fees.
Pros
- Genuinely Free Core Features: Scheduling, mobile apps, customer management, GPS tracking, and messaging are all available at no cost — ideal for businesses starting out.
- No Per-Employee Fees: Businesses can onboard unlimited part-time or full-time staff without incurring additional costs, making it easy to scale a team.
- Client Self-Service Portal: Customers can manage their own bookings, reducing administrative overhead and improving the overall client experience.
- Pay-As-You-Earn Pricing: Invoicing costs scale with revenue — slower months mean lower software costs, making DoTimely financially accessible for seasonal businesses.
Cons
- Invoice-Based Charges Add Up: High-volume businesses may find that per-invoice pricing becomes costly as the number of completed jobs grows.
- Niche Industry Focus: While DoTimely supports several home service verticals, its feature set is tailored to service-based businesses and may not suit other business types.
- Limited Advanced Automation: The platform handles core workflow automation well but may lack the depth of integrations or AI-driven features that larger enterprise tools offer.
Frequently Asked Questions
Is DoTimely really free to use?
Yes — DoTimely's core features including scheduling, mobile apps, customer management, GPS tracking, and messaging are completely free. You only pay when you use the invoicing and paystub features.
How does DoTimely's pricing work?
DoTimely charges based on the number of invoices you generate, not the number of employees or customers. This means your software cost scales proportionally with your business revenue.
Does DoTimely support GPS tracking for dog walkers?
Yes, DoTimely offers optional GPS tracking through its mobile apps. Walkers can share their real-time location with clients during a service appointment, adding a layer of transparency and trust.
Can my customers book their own appointments?
Absolutely. Customers can request, view, and manage appointments themselves through the DoTimely web portal or mobile app, and they receive automated notifications when bookings are confirmed or changed.
What industries does DoTimely support beyond pet sitting and dog walking?
DoTimely supports a wide range of home and field service businesses including carpet cleaning, coaching and tutoring, HVAC, handyman services, lawn care, pest control, professional cleaning, roofing, and more.
