About
Faye is a modern whole-trip travel insurance service designed to cover travelers at every stage of their journey — domestically, internationally, and on cruises. Starting as low as $4.64/day, Faye bundles health, trip, and belongings coverage into a single easy-to-manage plan. Health coverage includes emergency medical expenses, evacuation, COVID-19, and access to a network of 20,000+ telemedicine doctors. Trip coverage addresses cancellations, interruptions, delays, missed connections, and non-medical emergency evacuations. Baggage coverage handles lost, delayed, or damaged luggage, lost passports, and sporting or professional equipment. Faye also offers a robust set of optional add-ons, including adventure and extreme sports coverage, Cancel For Any Reason, pet care, rental car protection, Cancel For Work Reasons, and vacation rental damage protection. The Faye mobile app allows users to store travel documents, track flights and key dates, and receive proactive trip updates. Claims can be filed instantly through the app, and real human agents are available around the clock for guidance. Rated 4.8/5 stars by thousands of customers on Trustpilot, Faye is trusted by leisure travelers, families, business travelers, and adventure seekers looking for reliable, responsive travel protection.
Key Features
- Comprehensive Trip Coverage: Covers trip cancellations, interruptions, delays, missed connections, and non-medical emergency evacuations so your itinerary is protected end-to-end.
- Emergency Medical & Telemedicine: Provides emergency medical expense coverage, evacuation, COVID-19 protection, and access to 20,000+ telemedicine doctors wherever you travel.
- Instant Claims Processing: File claims directly through the Faye app in minutes, with fast processing and compassionate support from real human agents.
- Smart Travel App: Store travel documents, track flights, receive proactive trip updates, and manage your policy all from the Faye mobile app.
- Flexible Add-On Coverage: Customize your plan with add-ons like Cancel For Any Reason, adventure sports, pet care, rental car, and vacation rental damage protection.
Use Cases
- A family traveling internationally wants comprehensive coverage for medical emergencies, trip cancellations, and lost luggage under a single affordable plan.
- A solo adventure traveler adds extreme sports coverage and Cancel For Any Reason to protect a high-risk itinerary involving hiking and water sports.
- A business traveler uses the Faye app to store important documents, track flight changes, and stay connected to 24/7 support during frequent international trips.
- A cruise vacationer purchases Faye's cruise plan to cover missed port departures, onboard medical needs, and travel delays throughout their voyage.
- A pet owner traveling domestically adds the pet care add-on to ensure their animal's unexpected veterinary needs are covered during the trip.
Pros
- 24/7 Human Support: Travelers can reach a real person at any hour for guidance, not just a chatbot — a major differentiator during stressful travel situations.
- Highly Rated by Customers: Faye holds a 4.8/5 star rating on Trustpilot, with consistent praise for its easy claims process and responsive support team.
- All-in-One Mobile App: The app combines document storage, flight tracking, trip alerts, and claims filing in a single convenient interface.
- Affordable Starting Price: Coverage starts at just $4.64/day, making it accessible for budget-conscious travelers without sacrificing protection quality.
Cons
- U.S.-Focused Availability: Some benefits and add-ons are not available for purchase in all U.S. states, limiting access for certain domestic customers.
- Paid-Only Product: There is no free tier or trial — travelers must purchase a plan to access any coverage or support features.
- Coverage Subject to Policy Terms: All coverage is subject to the terms, conditions, and limits of the specific policy purchased, which may require careful review before travel.
Frequently Asked Questions
How much does Faye travel insurance cost?
Faye's travel insurance starts at $4.64/day for a 14-day domestic trip and $5.16/day for a 14-day international trip. Final pricing varies based on your trip details, destination, and selected coverage options.
What does Faye cover?
Faye covers a wide range of travel risks including emergency medical expenses, medical evacuation, trip cancellation and interruption, trip delays, missed connections, lost or damaged baggage, lost passports, and more. Optional add-ons include adventure sports, Cancel For Any Reason, pet care, rental car, and vacation rental damage protection.
How do I file a claim with Faye?
Claims can be filed instantly through the Faye mobile app. The process is designed to be quick and straightforward, with human support agents available 24/7 to assist if needed.
Does Faye offer telemedicine?
Yes. Faye provides access to a network of over 20,000 telemedicine doctors, allowing travelers to consult with medical professionals remotely while abroad or domestically.
Is Faye available for cruise travel?
Yes, Faye offers dedicated cruise coverage in addition to domestic and international trip plans, with pricing starting at $4.64/day for a 14-day cruise.
