About
FDS Amplicare, operating under the EnlivenHealth brand, is a comprehensive pharmacy software platform designed to transform how pharmacies operate across patient experience, clinical care, and financial management. Trusted by more than 44,000 leading pharmacies, the platform offers an integrated suite of tools through its e360 platform. On the patient experience side, EnlivenHealth provides intelligent voice response (Connect), targeted patient communications (Reach), and paperless digital medication guidance (Inform), all designed to strengthen patient-pharmacist relationships and improve loyalty and outcomes. For clinical operations, the Treat suite offers complete clinical workflow management, a clinically-driven appointment scheduler (Schedule), and AdhereIQ for comprehensive medication adherence tracking — enabling pharmacies to expand clinical services and automate routine tasks. Financially, the platform simplifies claim reconciliation (Reconcile), streamlines medical billing (Bill), and offers Medicare plan comparison tools (Match and Navigate My Care), helping pharmacies optimize reimbursements and maintain profitability in a challenging financial landscape. Business intelligence tools like Empower and Clarity unlock data-driven insights, uncovering hidden revenue opportunities and measuring pharmacy performance. FDS Amplicare is ideal for independent, chain, and specialty pharmacies looking to modernize operations, improve patient care, and grow sustainably.
Key Features
- Patient Engagement Suite: Intelligent voice response, targeted communications, and digital medication guidance to strengthen patient-pharmacist relationships.
- Clinical Operations (Treat): Complete clinical workflow management including appointment scheduling and medication adherence tracking via AdhereIQ.
- Financial Performance Tools: Simplified claim reconciliation, streamlined medical billing, and Medicare plan comparison to optimize pharmacy revenue cycles.
- Business Intelligence & Analytics: Data-driven insights through Empower and Clarity tools that uncover revenue opportunities and measure pharmacy performance.
- Integrated e360 Platform: A unified platform connecting patient engagement, clinical, and financial workflows for seamless pharmacy operations.
Use Cases
- A regional pharmacy chain uses EnlivenHealth's patient engagement tools to automate outreach and reduce no-show rates for medication pickups.
- An independent pharmacy leverages AdhereIQ to monitor and improve medication adherence among high-risk patients.
- A pharmacy billing team uses Reconcile and Bill to streamline claim submissions and reduce revenue leakage.
- A pharmacy network uses Clarity and Empower analytics to identify underperforming locations and uncover new revenue opportunities.
- A pharmacy expands its clinical services using the Treat suite and Schedule tool to offer immunizations and MTM consultations efficiently.
Pros
- Trusted at Scale: Used by more than 44,000 pharmacies, demonstrating reliability and broad industry adoption.
- End-to-End Coverage: Covers the full pharmacy operation — patient engagement, clinical care, and financial management — in one integrated platform.
- Data-Driven Growth: Built-in analytics and business intelligence tools help pharmacies uncover hidden revenue and adherence opportunities.
Cons
- Enterprise-Focused Pricing: As a paid enterprise solution, it may not be accessible or cost-effective for very small independent pharmacies.
- Implementation Complexity: The breadth of the platform means onboarding and setup can require significant time and training investment.
Frequently Asked Questions
What is FDS Amplicare / EnlivenHealth?
FDS Amplicare, now branded as EnlivenHealth, is a comprehensive pharmacy software platform offering solutions for patient engagement, clinical workflows, and financial optimization, trusted by over 44,000 pharmacies.
What types of pharmacies does EnlivenHealth serve?
EnlivenHealth serves a wide range of pharmacies including independent, chain, and specialty pharmacies looking to modernize operations and improve patient outcomes.
What is the e360 platform?
e360 is EnlivenHealth's integrated platform that connects patient engagement, clinical, and financial workflows into a single cohesive pharmacy management system.
Does EnlivenHealth offer medication adherence tools?
Yes, AdhereIQ is EnlivenHealth's comprehensive medication adherence solution, part of the clinical experience suite, designed to help pharmacies track and improve patient adherence.
Can EnlivenHealth help with Medicare plan comparisons?
Yes, EnlivenHealth offers Match and Navigate My Care tools that simplify Medicare plan comparison for both pharmacy staff and patients.
