About
Fieldster is a purpose-built pest control software platform that helps field service businesses streamline operations, grow revenue, and deliver exceptional customer experiences. Originally launched as Key 7 Software and rebranded in December 2021, Fieldster is tailored specifically for the pest control industry by people who understand it from the inside out. The platform offers automated route optimization to help technicians cover more ground in less time, reducing fuel costs and increasing daily service capacity. Fieldster's mobile app puts everything field technicians need at their fingertips — from schedules to service history — while keeping office staff in sync in real time. Integration with Sentricon, a leading termite baiting system, further extends the platform's specialized utility. Business owners benefit from a customizable dashboard that surfaces the metrics most important to them, automated service notifications that keep customers informed, and Fieldster Payments for flexible, automated billing and Autopay collection. The platform also includes digital marketing and website tools to help pest control companies attract new customers. Fieldster takes a consultative approach, working with each customer to build a plan aligned with their specific needs and growth goals. Backed by a knowledgeable support team with real industry experience, Fieldster is ideal for independent pest control operators and growing regional companies looking to modernize their operations without a steep learning curve.
Key Features
- Automated Route Optimization: Automatically builds efficient service schedules and routes for field technicians, reducing drive time and increasing daily capacity.
- Fieldster Mobile App: A powerful mobile app that gives field technicians real-time access to schedules, customer info, and service history — all from the field.
- Sentricon Integration: Native integration with the Sentricon termite baiting system, allowing seamless management of termite monitoring programs within the platform.
- Fieldster Payments & Autopay: Flexible payment processing with automated Autopay collection, reducing billing friction and improving cash flow for pest control businesses.
- Customizable Dashboard & Reporting: A configurable dashboard lets business owners track the metrics that matter most to them, from service completion rates to revenue performance.
Use Cases
- A pest control company uses Fieldster's route optimization to automatically build efficient daily schedules, reducing technician drive time and allowing them to complete more service stops per day.
- A pest control business owner uses the customizable Fieldster dashboard to monitor key metrics like service completion rates, revenue, and technician performance in real time.
- Field technicians use the Fieldster mobile app to view their daily routes, log service completions, access customer notes, and collect payments on-site without returning to the office.
- A pest control operator sets up Autopay through Fieldster Payments so recurring customers are billed automatically, reducing administrative workload and improving cash flow.
- A growing pest control company uses Fieldster's digital marketing and website tools to attract new customers online while managing all operations within one unified platform.
Pros
- Industry-Specific Design: Built specifically for pest control companies by people with industry experience, meaning features and workflows match real-world operational needs.
- All-in-One Platform: Combines scheduling, routing, mobile field tools, payments, customer notifications, and digital marketing in a single integrated system.
- Dedicated Customer Support: Support from real people who understand the pest control business, not generic help desk agents — reducing time-to-resolution for issues.
- Personalized Onboarding: Works with each customer to develop a plan tailored to their specific business goals rather than a one-size-fits-all setup.
Cons
- Niche Focus Limits Broader Use: Designed exclusively for pest control companies, making it unsuitable for other field service industries like HVAC, plumbing, or landscaping.
- Pricing Not Publicly Listed: Pricing details require contacting sales or scheduling a demo, which may slow down evaluation for buyers who prefer transparent pricing upfront.
- Smaller Ecosystem: As a specialized niche platform, it may have fewer third-party integrations compared to general-purpose field service management tools.
Frequently Asked Questions
What is Fieldster, and who is it for?
Fieldster is a pest control business management software platform designed specifically for pest control companies of all sizes — from independent operators to growing regional businesses. It helps streamline scheduling, routing, payments, and customer communication.
Is Fieldster the same as Key 7 Software?
Yes. Fieldster was formerly known as Key 7 Software and rebranded under the Fieldster name in December 2021. All features and customer accounts transitioned to the new brand.
Does Fieldster offer a free trial?
Yes, Fieldster offers a free trial. Prospective customers can also schedule a free demo with the Fieldster team to see the platform in action before committing.
What is Sentricon integration?
Sentricon is a widely used termite baiting and monitoring system. Fieldster's native integration allows pest control businesses to manage their Sentricon programs directly within the Fieldster platform, eliminating the need to switch between systems.
Does Fieldster have a mobile app for field technicians?
Yes, Fieldster includes a dedicated mobile app for field technicians that provides access to their schedules, customer details, service history, and other key tools they need while working in the field.
