About
Get Connected by Galaxy Digital is a purpose-built volunteer management system designed for organizations that depend on volunteers to deliver community impact. Now part of the Better Impact family, the platform serves over 50,000 nonprofits, food banks, healthcare systems, municipal departments, volunteer centers, and corporate social responsibility teams. The platform covers every stage of the volunteer lifecycle. Recruitment tools let organizations promote opportunities across multiple channels and manage applications centrally. Robust scheduling and event management features allow coordinators to set up sign-ups, automate notifications, and publish volunteer calendars. A built-in volunteer app and text messaging capabilities keep volunteers engaged on the go. Tracking and reporting are first-class features: coordinators can log volunteer hours, pull impact reports, generate program summaries, and even allow volunteers to export a volunteering résumé. The platform supports skills-based volunteering, group volunteer engagement, liability waivers, and service-learning management for colleges and universities. Integrations with Salesforce, Double the Donation, background-check providers, and social media platforms extend the platform's utility for data-driven organizations. Custom branding, a volunteer portal, and awards and recognition tools round out the engagement features. Whether managing a small community nonprofit or a multi-location enterprise volunteer program, Get Connected scales to fit structure and budget.
Key Features
- Volunteer Scheduling & Event Management: Create and manage volunteer shifts, events, and sign-ups with automated notifications, calendar publishing, and a volunteer check-in system.
- Hour Tracking & Impact Reporting: Accurately log volunteer hours, generate program and impact reports, and give volunteers a downloadable volunteering résumé to document their service.
- Communication & Engagement Tools: Reach volunteers via a dedicated mobile app, text messaging, email campaigns, and a branded volunteer portal to keep communities connected and active.
- Skills-Based & Group Volunteering: Match volunteers to opportunities based on skills, manage group sign-ups, and support service-learning programs for colleges and universities.
- Integrations & Compliance: Connect with Salesforce, Double the Donation, background check providers, and social media platforms; manage liability waivers and volunteer documents in one place.
Use Cases
- A food bank uses Get Connected to recruit, schedule, and track hundreds of weekly volunteers, automatically notifying them of upcoming shifts and generating monthly impact reports for grant applications.
- A corporate CSR team manages company-wide volunteer days across multiple office locations, coordinating group sign-ups, tracking total hours donated, and syncing data with Salesforce for ESG reporting.
- A university service-learning office tracks student volunteer hours for academic credit, manages liability waivers, and exports volunteering résumés for students' professional portfolios.
- A city municipality coordinates disaster response volunteers, using the platform's disaster management features to mobilize, communicate with, and track field volunteers in real time.
- A healthcare system manages volunteer programs across multiple hospitals, handling background checks, scheduling, skills matching, and compliance documentation from a single centralized dashboard.
Pros
- Trusted at Scale: Used by 50,000+ organizations across nonprofits, healthcare, government, and corporate sectors, demonstrating proven reliability for diverse volunteer programs.
- End-to-End Lifecycle Coverage: Handles everything from recruitment and scheduling to hour tracking, impact reporting, and volunteer recognition in a single unified platform.
- Strong Integration Ecosystem: Native integrations with Salesforce, Double the Donation, and background-check services reduce data silos and extend functionality for data-driven organizations.
- Flexible for Many Sectors: Purpose-built for nonprofits, volunteer centers, corporate CSR teams, K-12 schools, and universities, with features tailored to each segment's needs.
Cons
- Pricing Not Publicly Listed: Pricing details are not available on the website without requesting a demo, making it difficult for budget-constrained organizations to evaluate upfront cost.
- Learning Curve for Administrators: The breadth of features—scheduling, waivers, reporting, integrations—can require significant onboarding time for coordinators new to dedicated volunteer management software.
- Transition Period (Merger with Better Impact): The ongoing merger with Better Impact may introduce temporary uncertainty around long-term feature roadmaps, support processes, or platform migration for existing users.
Frequently Asked Questions
What types of organizations can use Get Connected by Galaxy Digital?
The platform serves a wide range of organizations including nonprofits, food banks, healthcare systems, faith-based organizations, municipal departments, colleges and universities, corporate social responsibility teams, and disaster response agencies.
Does Get Connected offer a mobile app for volunteers?
Yes. The platform includes a dedicated volunteer mobile app available for iOS and Android, allowing volunteers to find opportunities, sign up, check in, and communicate with coordinators from their smartphones.
Can I track volunteer hours and generate impact reports?
Absolutely. Get Connected includes built-in volunteer hour tracking and reporting tools that let coordinators generate detailed impact reports, program summaries, and data exports. Volunteers can also download a personal volunteering résumé.
Does Get Connected integrate with Salesforce or other platforms?
Yes. The platform integrates with Salesforce, Double the Donation, background check providers, and social media platforms. These integrations help organizations centralize data and amplify volunteer recruitment.
Is Get Connected still supported after the Better Impact merger?
Yes. Galaxy Digital's Get Connected is now part of Better Impact, and the company states users will benefit from expanded support, more resources, and continued access to the technology they rely on.
