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About
Hamming AI is the category-leading quality assurance platform purpose-built for AI voice and chat agents. Trusted by high-growth startups, banks, and healthtech companies, it provides everything teams need to validate agent behavior before launch and continuously monitor performance in production. With Hamming, teams can auto-generate hundreds of test scenarios directly from their agent prompt, replay real production calls to reproduce issues, and run load tests simulating 1,000+ concurrent calls per minute. The platform's 50+ built-in evaluators cover latency, hallucination detection, sentiment analysis, compliance checks, and custom metrics—giving engineering and QA teams full visibility into non-deterministic AI behavior. Hamming solves the four most common voice AI testing pain points: manual testing that doesn't scale, production readiness uncertainty, scalability failures under load, and regression risks from prompt iteration. Teams report getting their first test report in under 10 minutes, with engineers onboarding in as little as 15 minutes. Built by veterans who scaled ML systems at Tesla and real-time infrastructure at Citizen, Hamming is SOC 2 Type II certified and HIPAA-compliant (BAA available), making it suitable for regulated industries like healthcare and financial services. It's the platform of choice for quality-obsessed teams shipping AI agents at speed.
Key Features
- Auto-Generated Test Scenarios: Automatically generates hundreds of test scenarios from your agent prompt, eliminating the need to manually author test cases.
- Production Call Replay: Replays real production calls to accurately reproduce issues and validate fixes under real-world conditions.
- 50+ Built-In Metrics: Evaluates latency, hallucinations, sentiment, compliance, and custom metrics to provide deep visibility into agent behavior.
- Load Testing at Scale: Simulates 1,000+ concurrent calls per minute to identify scalability issues before they reach production users.
- Regression Testing for Prompt Changes: Automated regression testing ensures prompt engineering iterations don't break existing agent functionality.
Use Cases
- Pre-launch QA testing for healthcare voice agents to ensure patient safety and regulatory compliance before going live.
- Automated regression testing after every prompt engineering change to catch regressions without slowing iteration speed.
- Load testing AI customer service agents to validate performance when user volumes scale from hundreds to tens of thousands.
- Continuous production monitoring of voice agents at banks and fintechs to detect quality degradation or compliance violations in real time.
- Rapid QA scaling for teams shipping multiple new AI agents per week without proportionally increasing manual testing headcount.
Pros
- Rapid Onboarding: Teams get their first test report in under 10 minutes, with new engineers onboarding in as little as 15 minutes.
- Enterprise Compliance: SOC 2 Type II certified and HIPAA-compliant with BAA available, making it suitable for healthcare and financial services.
- Massive Test Scale: Supports 1,000+ calls per minute, making it viable for both early-stage testing and large enterprise deployments.
- Comprehensive Evaluation: 50+ built-in evaluators plus custom metrics cover nearly every quality and safety concern for production AI agents.
Cons
- Enterprise Pricing: The platform's enterprise positioning and demo-first sales process may make it less accessible for small teams or indie developers.
- Voice/Chat Agent Focus: Designed specifically for voice and chat agents — not a general-purpose testing tool for other software categories.
- Integration Setup Required: Connecting Hamming to existing agent infrastructure and workflows requires initial configuration effort before full value is realized.
Frequently Asked Questions
What types of AI agents does Hamming AI support?
Hamming AI is designed for both voice and chat agents. It supports pre-launch testing, production monitoring, load testing, and regression testing across a wide range of conversational AI use cases.
How quickly can my team get started?
Most teams receive their first test report in under 10 minutes. New engineers typically onboard within 15 minutes due to Hamming's low-friction workflow.
Is Hamming AI compliant with healthcare and financial regulations?
Yes. Hamming AI is SOC 2 Type II certified and HIPAA-compliant, with a Business Associate Agreement (BAA) available for healthcare customers.
How does Hamming AI handle non-deterministic AI behavior?
Hamming uses 50+ built-in evaluators — including hallucination detection, sentiment analysis, and compliance checks — alongside custom metrics to measure and track the unpredictable outputs typical of LLM-based agents.
Can Hamming AI test my agent under production-level load?
Yes. Hamming can simulate 1,000+ concurrent calls per minute, allowing teams to identify scalability bottlenecks before real users are impacted.
