About
Heliox delivers comprehensive rapid charging ecosystems purpose-built for commercial and industrial electric vehicle operators. The company designs, builds, installs, maintains, and monitors scalable DC charging infrastructure that spans a wide range of industries—from urban transit and long-haul trucking to marine ports and mining operations. Their hardware lineup ranges from a portable 40 kW Mobile Power unit ideal for flexible deployments, to the Rapid Power series (50–300 kW) for high-throughput sites, up to the modular Flex Power system (180–360 kW) that supports both overnight depot charging and opportunity charging via CCS2 or pantograph coupler. Each solution is configurable and scalable to match evolving fleet requirements. On the software side, Chargesight is Heliox's real-time fleet monitoring platform, giving operators full visibility into charging sessions, energy consumption, and operational costs—enabling smarter scheduling and lower total cost of ownership. Their Energy Management offering optimises grid interaction to reduce peak demand charges. Heliox also provides Charging-as-a-Service (CaaS) models, removing upfront capital barriers for fleet operators. With 300+ employees, global coverage, and 24-hour technical support, Heliox is suited for municipalities, logistics companies, public transit authorities, and private fleet operators ready to accelerate their e-mobility transition.
Key Features
- Scalable DC Charging Hardware: A tiered product range from a portable 40 kW unit to modular 360 kW Flex systems, supporting CCS2 and pantograph couplers for diverse vehicle types.
- Chargesight Fleet Monitoring: Real-time monitoring platform providing live session data, energy usage analytics, and cost optimisation tools for EV fleet operators across the EU.
- Smart Energy Management: Intelligent grid-aware energy management reduces peak demand charges and balances load across multi-charger depot installations.
- Charging-as-a-Service (CaaS): Subscription-based model that shifts capital expenditure to operational expenditure, making EV charging accessible without large upfront investment.
- 24/7 Maintenance & Support: Global round-the-clock technical support and proactive Charger Care maintenance plans to maximise uptime for mission-critical fleet operations.
Use Cases
- Municipal transit authorities deploying opportunity charging for electric bus fleets at terminal stops and depot facilities.
- Logistics and freight operators building overnight depot charging infrastructure for long-haul electric truck fleets.
- Port and marine operators electrifying heavy equipment, cranes, and vessels with high-power DC charging systems.
- Mining companies replacing diesel-powered machinery with electric alternatives supported by ruggedised rapid charging stations.
- Fleet managers using Chargesight to monitor energy costs, optimise charging schedules, and reduce total cost of ownership across mixed EV fleets.
Pros
- End-to-End Solution: Heliox handles design, installation, software monitoring, and ongoing maintenance—reducing vendor complexity for fleet operators.
- Proven at Scale: 15+ years of experience, 25,000+ vehicles charged daily, and deployments in 150+ cities demonstrate mature, reliable technology.
- Flexible Hardware Portfolio: From portable chargers to high-power modular systems, the lineup covers nearly every commercial EV charging scenario.
- Industry-Wide Coverage: Supports bus, truck, passenger car, marine, port, and mining sectors, making Heliox a versatile partner for cross-sector fleet electrification.
Cons
- Enterprise-Focused Pricing: Solutions are tailored for large commercial fleets, making them cost-prohibitive and overly complex for small-scale or individual EV users.
- Chargesight EU-Only: The real-time monitoring platform Chargesight is currently only available within the European Union, limiting software value for global operators.
- Hardware-Dependent Ecosystem: Full feature benefits—especially energy management and monitoring—require Heliox-branded hardware, limiting integration with third-party chargers.
Frequently Asked Questions
What types of vehicles does Heliox support?
Heliox supports a wide range of electric vehicles including e-buses, e-trucks, passenger cars, light vehicles, and specialist equipment used in marine, port, and mining environments.
What is Chargesight?
Chargesight is Heliox's real-time EV fleet monitoring platform that tracks charging sessions, energy consumption, and operational costs to help fleet managers optimise efficiency. It is currently available in the EU only.
What is the maximum charging power available?
The Flex Power system delivers up to 360 kW of DC power and is configurable for both overnight depot charging and rapid opportunity charging via CCS2 or pantograph coupler.
Does Heliox offer Charging-as-a-Service?
Yes. Heliox offers a CaaS model that allows fleet operators to access charging infrastructure on a subscription basis, converting upfront capital costs into predictable operational expenses.
What support does Heliox provide after installation?
Heliox offers 24-hour global technical support alongside Charger Care maintenance plans designed to maximise charger uptime and ensure long-term reliability for commercial fleet operations.
