About
Hospice Tools is a comprehensive hospice-specific software suite that replaces generic EMRs with a solution built by hospice professionals for hospice teams. The platform consists of three core modules: eDocs EMR for point-of-care charting, smart care planning, IDG dashboards, and HIS compliance tracking; eBilling for Medicare real-time claim status, appeals tracking, and Medicaid room & board billing; and TimeKeeper for timesheets, mileage tracking, payroll reporting, and auto-calculated visit compensation. Designed for independent and startup hospice agencies, Hospice Tools offers flat per-user pricing (not census-based), customizable forms and reports, and guided onboarding with ongoing training. The platform is one of the few hospice EMRs to earn the CHAP Verified seal, giving agencies confidence in its standards alignment. Native iOS and Android apps give clinicians real-time chart access on any device—desktop, laptop, tablet, or phone—with features like dashboard e-signing, mobile document scanning, and instant patient information retrieval. The system supports seamless integrations with third-party partners, automatic compliance checks, and shareable team reports. Hospice Tools is ideal for independent hospice agencies, palliative care providers, and growing hospice startups looking to streamline clinical, billing, and administrative operations under one roof.
Key Features
- eDocs Point-of-Care EMR: Customizable clinical charting with smart care plans, super-fast IDG dashboards, HIS compliance tracking, and automatic compliance checks built in.
- eBilling & Revenue Cycle Management: Supports all payers including Medicare real-time claim status, Medicaid room & board, and built-in appeals tracking to maximize agency revenue.
- TimeKeeper Timesheets & Payroll: Three-layer document validation, auto-calculated mileage and visit pay, on-call tracking, and robust productivity and payroll reporting.
- Native Mobile Apps: Real iOS and Android apps (not mobile web) deliver speed, security, dashboard e-signing, and mobile document scanning for field clinicians.
- CHAP Verified Compliance: One of the only hospice EMRs awarded the CHAP Verified seal, ensuring tools and workflows align with industry best practices and compliance standards.
Use Cases
- Independent hospice agencies replacing a generic or outdated EMR with a compliance-focused, hospice-specific platform.
- Hospice startups seeking affordable flat-rate per-user pricing with guided onboarding and training support.
- Clinical teams needing fast IDG documentation, smart care plans, and automatic HIS compliance tracking in the field.
- Hospice billing departments managing Medicare, Medicaid, and multi-payer claims with real-time status and appeals tracking.
- Administrators tracking staff productivity, mileage reimbursements, and payroll across distributed care teams.
Pros
- Built Exclusively for Hospice: Designed by hospice professionals with decades of experience, meaning every workflow—IDG, care plans, SNF billing—maps directly to hospice operations.
- Flat Per-User Pricing: Unlike census-based EMRs, the $85/user/month model is predictable and affordable, especially for startups and independent agencies.
- CHAP Verified & Compliance-Focused: Automatic compliance checks and CHAP Verified status reduce audit risk and give leadership confidence in documentation quality.
- True Mobile Apps: Native iOS and Android apps provide real performance and offline-capable access—not just a mobile browser wrapper.
Cons
- Hospice-Only Scope: The platform is built exclusively for hospice and palliative care, making it unsuitable for home health, skilled nursing, or other post-acute care settings.
- eBilling Priced Separately: The eBilling RCM module is not included in the base per-user price and requires a separate quote, which may complicate budgeting.
- Limited Public Pricing Transparency: Full pricing details for eBilling services and enterprise tiers require direct contact, which can slow down the evaluation process.
Frequently Asked Questions
Who is Hospice Tools designed for?
Hospice Tools is built exclusively for independent hospice and palliative care agencies, including startups and growing organizations that need a compliant, scalable EMR without the complexity of general-purpose healthcare platforms.
What does the $85/month per user price include?
The base per-user price includes eDocs EMR, TimeKeeper timesheets, web access, and native mobile apps. eBilling RCM software and services are priced separately and require a custom quote.
Is Hospice Tools available on mobile devices?
Yes. Hospice Tools offers native iOS and Android apps that provide real-time chart access, e-signing, mobile document scanning, and fast performance on phones and tablets.
What is the CHAP Verified seal?
CHAP (Community Health Accreditation Partner) Verified is an independent validation that Hospice Tools meets hospice industry best practices and compliance standards, providing agencies with confidence in the platform's regulatory alignment.
Does Hospice Tools support Medicare and Medicaid billing?
Yes. The eBilling module supports all payers including Medicare real-time claim status, Medicaid room & board billing, and built-in appeals tracking to streamline revenue cycle management.
