KennelSoft

paid

Desktop management software for boarding kennels, grooming salons, doggy day care, training, and pet retail. Runs locally for maximum security and reliability — no internet required.

Productivity

No-Code

Ecommerce

About

KennelSoft is a specialized pet care facility management platform built around two core desktop programs: Atlantis, designed for boarding kennels, and Avalon, tailored for grooming salons. Together they deliver an all-in-one solution covering dog and cat boarding, pet grooming, doggy day care, dog training, and pet retail operations. Because KennelSoft installs and runs locally on your machine, it continues functioning during internet outages — a critical advantage for busy facilities. It also avoids storing credit card or sensitive client financial data in its databases, significantly reducing exposure to data breaches that plague cloud-based systems. The software supports Windows 7 through 11 (Professional editions) and macOS via Boot Camp or Parallels, and offers remote access through Terminal Services, VNC, or Remote Desktop. Hardware integration is broad, encompassing IDEXX/PetDetect collar and label printers, barcode scanners and wands, electronic cash drawers, and POS retail and receipt printers. A QuickBooks Extender module handles accounting synchronization, while built-in email confirmation and SMS text messaging keep clients informed automatically. Data can be exported to Excel and Lotus for further analysis. KennelSoft's extensive reporting suite delivers detailed projections and operational insights to support day-to-day business decisions. Free downloadable demos for Atlantis, Avalon, and the Web Reservations module let operators evaluate the software before purchase. The company is especially known for its 24/7 live phone support — a real person always answers — making it an ideal fit for small-to-medium pet care businesses that need hands-on, reliable technical assistance.

Key Features

Offline Local Operation: Runs directly on your PC or Mac without requiring an internet connection, ensuring your facility stays operational during outages or connectivity issues.
Boarding & Grooming Management: Atlantis handles dog and cat boarding reservations, check-ins, and reporting; Avalon manages grooming appointments, client records, and service tracking.
Hardware Integration: Connects with IDEXX/PetDetect collar and label printers, barcode scanners, electronic cash drawers, and POS retail and receipt printers out of the box.
QuickBooks Integration: The QuickBooks Extender add-on syncs financial data directly with QuickBooks, streamlining bookkeeping for pet care business owners.
24/7 Live Phone Support: A real person answers every support call around the clock, including evenings, weekends, and holidays — no bots or ticket queues.

Use Cases

Managing reservations, check-ins, check-outs, and run assignments for a dog and cat boarding kennel.
Scheduling grooming appointments, tracking service history, and managing client records for a pet grooming salon.
Running daily attendance, billing, and activity tracking for a doggy day care center.
Operating a pet retail store with POS hardware, sales receipts, and inventory reporting.
Coordinating dog training class schedules, trainer assignments, and client communication for a training facility.

Pros

Rock-Solid Reliability: Local installation means the software keeps running during internet outages, which is critical for high-traffic boarding and grooming facilities.
Enhanced Data Security: No credit card or sensitive client financial data is stored in the database, dramatically reducing the risk of exposure from online breaches.
Comprehensive Feature Set: Covers boarding, grooming, day care, training, and retail in one platform, eliminating the need for multiple disconnected tools.
Exceptional Live Support: 24/7 phone support with a live human agent is a standout advantage for small business owners who can't afford extended downtime.

Cons

No Native Cloud or Mobile Access: Remote access requires third-party tools like Terminal Services, VNC, or Remote Desktop, adding complexity compared to browser-based solutions.
Mac Requires Workarounds: macOS support depends on Boot Camp or Parallels virtualization, which means additional software licenses and setup for Apple users.
Pet Industry Only: Highly specialized for pet care facilities — not adaptable for other business types, so it has limited appeal outside this niche.

Frequently Asked Questions

KennelSoft is a locally installed desktop application, not cloud-based. It runs directly on your computer and operates without an internet connection, though remote access is possible via Terminal Services, VNC, or Remote Desktop.

KennelSoft supports Windows XP (SP3) through Windows 11 Professional (32/64-bit), all Windows Servers from 2000–2012, and macOS via Boot Camp or Parallels virtualization.

Yes. KennelSoft offers a QuickBooks Extender add-on module that allows financial data to be synchronized with QuickBooks for streamlined accounting.

Yes. Free demo downloads are available for Atlantis (boarding), Avalon (grooming), and the Web Reservations module directly from the KennelSoft website.

No. KennelSoft deliberately does not store credit card or other sensitive financial data in its databases, reducing the risk of that information being compromised by hackers or data breaches.