About
KGS Buildings' Clockworks platform is the industry-leading automated building analytics solution designed for facilities and operations teams seeking to move beyond reactive maintenance. The platform connects to existing Building Management Systems (BMS), ingests thousands of data points in real time, and applies advanced Fault Detection and Diagnostics (FDD) algorithms to surface the highest-impact issues—complete with root cause diagnostics and recommended corrective actions. Clockworks delivers a holistic view of energy performance, indoor environmental quality, and equipment health, enabling teams to proactively address problems before they escalate into costly failures or occupant complaints. A built-in task and team management layer lets operations staff prioritize work orders based on impact, keeping limited resources focused on the activities that matter most. The platform is purpose-built for facilities teams in healthcare, higher education, commercial real estate, and managed services, and is backed by expert onboarding, ongoing training, and an active client community. With documented results spanning thousands of buildings, millions of dollars saved, and thousands of tonnes of carbon avoided, Clockworks transforms reactive facility operations into a data-driven, proactive discipline. It is an enterprise SaaS solution available via demo request.
Key Features
- Fault Detection & Diagnostics (FDD): Automatically identifies and prioritizes the highest-impact faults across mechanical, electrical, and control systems, providing root cause analysis and recommended actions.
- Building Performance Monitoring: Provides a unified dashboard covering energy performance, indoor environmental quality, and equipment operation to keep buildings running at peak efficiency.
- Top Issue Identification: Surfaces the most critical building performance issues ranked by impact, so facilities teams always know where to focus their efforts first.
- Task & Team Management: Built-in work order and team coordination tools let operations managers assign, track, and close high-priority issues directly within the platform.
- BMS Integration: Seamlessly plugs into existing Building Management Systems and third-party data sources without requiring a rip-and-replace of current infrastructure.
Use Cases
- A hospital facilities team uses Clockworks to detect HVAC faults before they compromise critical care environments, reducing emergency repair calls and ensuring patient comfort.
- A university campus operations manager prioritizes the top energy-wasting issues flagged by Clockworks each morning, cutting utility costs across dozens of buildings.
- A commercial real estate operator deploys Clockworks across a multi-site portfolio to monitor equipment health remotely and extend asset lifespans through condition-based maintenance.
- A managed facility services provider uses Clockworks FDD to deliver proactive maintenance contracts to clients, differentiating their offering with data-driven performance guarantees.
- A sustainability officer leverages Clockworks analytics to track carbon reduction progress building-by-building and demonstrate ESG compliance to stakeholders.
Pros
- Proactive vs. Reactive Maintenance: Shifts facilities teams from responding to complaints and alarms to preventing failures before they occur, reducing downtime and operational costs.
- Proven ROI at Scale: Documented results across thousands of buildings, including millions of dollars saved and thousands of tonnes of carbon reduced, demonstrate tangible financial and sustainability impact.
- Expert Support & Community: Backed by dedicated onboarding, training resources, webinars, and an active community of practice, lowering the learning curve for new users.
- Works with Existing Infrastructure: Integrates with current BMS and building data systems, eliminating costly hardware replacement and shortening deployment time.
Cons
- Enterprise Pricing Only: No self-serve or free tier is available; access requires a demo request and custom pricing, which may be a barrier for smaller facilities teams.
- Focused on Large Facilities: The platform is optimized for large, complex building portfolios (healthcare, universities, commercial real estate), making it less suitable for small single-site operations.
- Requires BMS Data Infrastructure: Full value depends on having connected building systems with sufficient data quality; facilities with limited instrumentation may see reduced diagnostic accuracy.
Frequently Asked Questions
What is Fault Detection and Diagnostics (FDD)?
FDD is an automated process that continuously monitors building system data to detect abnormal operating conditions (faults), diagnose their root causes, and recommend corrective actions—replacing manual inspection and reactive alarm response.
Does Clockworks replace my existing Building Management System (BMS)?
No. Clockworks integrates with and layers on top of your existing BMS and other building data systems. It enhances your current infrastructure by adding advanced analytics without requiring a replacement.
What types of buildings is Clockworks designed for?
Clockworks is used across healthcare facilities, higher education campuses, commercial real estate portfolios, and managed facility service providers in over 30 countries worldwide.
How does Clockworks help with energy savings?
By continuously analyzing building system performance, Clockworks identifies energy waste caused by equipment faults, control issues, and operational inefficiencies, enabling teams to correct problems that would otherwise go unnoticed and drive up utility costs.
How do I get started with Clockworks?
You can request a demo through the KGS Buildings website. The Clockworks team will guide you through a custom onboarding process, including BMS integration, platform configuration, and team training.
