About
Dental Intelligence is the leading end-to-end practice performance solution built exclusively for the dental industry. The platform seamlessly connects with existing dental practice management software and provides a comprehensive suite of tools covering every stage of the patient journey — before, during, and after the appointment. On the analytics side, practices gain access to real-time metrics, scorecards, morning huddle dashboards, and a smart schedule optimizer to identify opportunities hidden in their data. The insurance module automates eligibility verification, claims processing, ERA handling, and attachment submission, dramatically reducing administrative burden. For patient engagement, Dental Intelligence offers automated reminders and confirmations, two-way messaging, online scheduling, virtual check-in kiosks, digital consent forms, a patient portal, automated recall campaigns, and dental marketing tools. After visits, the platform automates review collection, follow-up scheduling, and payment collection. Teams can collaborate via a mobile app and LiveOps communication screen pops, keeping everyone aligned throughout the day. The platform also supports treatment and payment plan presentations, patient financing options, and loyalty programs. Dental Intelligence is ideal for solo dental offices, group practices, and enterprise dental organizations looking to drive growth, improve staff efficiency, and deliver a modern patient experience.
Key Features
- Dental Analytics & Reporting: Real-time dashboards, scorecards, morning huddle tools, and a smart schedule optimizer that surface actionable insights from your practice data to drive production and growth.
- Automated Patient Communication: Send automated appointment reminders, confirmations, recall campaigns, mass communications, voicemail drops, and two-way SMS to keep patients engaged and reduce no-shows.
- Insurance Automation: Automate eligibility verification, claims processing, electronic remittance advice (ERA), and attachment submissions to reduce administrative overhead and accelerate collections.
- Online Scheduling & Digital Forms: Let patients self-schedule online, complete digital consent forms and intake paperwork before arrival, and check in virtually — eliminating paper and front-desk bottlenecks.
- Payments, Reviews & Loyalty: Collect payment balances post-visit, automatically request online reviews from satisfied patients, and reward loyal patients through an integrated loyalty program.
Use Cases
- A dental office uses the morning huddle dashboard to align the entire team on the day's schedule, incomplete forms, and production goals before the first patient arrives.
- A group practice automates insurance eligibility verification for every appointment, reducing claim denials and freeing front-desk staff from manual checking.
- A solo dentist leverages automated recall campaigns and SMS reminders to re-engage lapsed patients and reduce no-show rates without adding staff.
- A dental DSO uses the analytics scorecards and metrics reporting to benchmark performance across multiple locations and identify underperforming areas.
- A practice manager sets up automated post-visit review requests to consistently grow their Google and online review presence without manual outreach.
Pros
- Truly End-to-End Platform: Covers the full patient lifecycle — from scheduling and pre-visit forms through in-office workflows to post-visit follow-up, payments, and reviews — all in one connected system.
- Integrates with Existing Software: Connects directly to popular dental practice management systems, so practices don't need to replace their existing tools to benefit from Dental Intelligence.
- Proven at Scale: Trusted by over 9,000 dental practices nationwide, with a track record of measurably increasing production, visits, and collections while reducing overhead.
Cons
- Dental Industry Only: The platform is built exclusively for dental practices, making it unsuitable for any other healthcare specialty or business type.
- Can Be Complex to Onboard: The breadth of features across analytics, insurance, engagement, and payments may require significant onboarding time and staff training, particularly for smaller practices.
- Pricing Not Transparent: Enterprise and full-bundle pricing is not publicly listed; practices must schedule a demo to get a custom quote, which can slow the evaluation process.
Frequently Asked Questions
What is Dental Intelligence (Modento)?
Dental Intelligence is an end-to-end practice performance platform for dental offices that combines analytics, patient communication, insurance automation, scheduling, digital forms, and payment tools into a single connected solution.
Does it work with my current dental practice management software?
Yes. Dental Intelligence integrates with most major dental practice management systems, allowing practices to enrich their existing data without replacing their core software.
Is there a free plan available?
Dental Intelligence offers a free sign-up option, though full feature access — including enterprise analytics, insurance processing, and the engagement suite — requires a paid plan. A demo is recommended to explore the right tier.
How many dental practices use Dental Intelligence?
Over 9,000 dental practices across the United States trust Dental Intelligence to manage analytics, patient communication, and practice growth.
What platforms is Dental Intelligence available on?
The platform is primarily web-based, with mobile apps available for iOS and Android so team members can stay connected and manage tasks from anywhere in the office or on the go.
