About
My SOS Family is a personal emergency alert system built around the idea that the best help in a crisis comes from people who actually know you. With a single tap, shake gesture, or voice command, the app simultaneously contacts your entire trusted circle — whether family members, friends, coworkers, or caregivers — via direct phone call, so the right help arrives fast. Unlike traditional call center services where anonymous operators handle your emergency, My SOS Family puts your safety in the hands of people who know your medical history, daily routines, local environment, and personal needs. The app also coordinates your contacts so everyone knows who is responding, eliminating confusion during critical moments. The platform is remarkably versatile, covering a broad spectrum of users and situations: elderly individuals living alone, lone workers in trades and healthcare, travelers and backpackers, women in vulnerable situations, schools managing active-shooter alerts, delivery drivers, taxi drivers, security guards, hotel staff, and charity volunteers. My SOS Family supports iOS (iPhone, iPad, Apple Watch), Android phones and smartwatches, Amazon Alexa and Fitbit, and even basic landlines or cell phones via speed dial. Crucially, your contacts receive a standard phone call — they need no app of their own. The service starts with a free 14-day trial at no cost and no special equipment, with ongoing plans from as little as £1.67/month and no long-term contracts. It is an ideal solution for individuals, families, and businesses looking to add a reliable, human-centered layer of safety.
Key Features
- One-Tap SOS Alerts: Trigger an emergency alert instantly via a single tap, shake gesture, or voice command to notify your entire trusted circle simultaneously.
- Trusted Circle Coordination: Alerts all your chosen contacts at once and coordinates their response so everyone knows who is helping, reducing confusion in critical moments.
- No App Required for Contacts: Your emergency contacts receive standard phone calls — they don't need to download or install any app to receive your SOS.
- Multi-Platform Compatibility: Works on iOS, Android, Amazon Alexa smart speakers, Fitbit, and even basic landlines or cell phones via speed dial for maximum accessibility.
- Wide Use Case Coverage: Designed for elderly users, lone workers, travelers, domestic violence situations, school safety alerts, and dozens of professional roles.
Use Cases
- An elderly person living alone presses one button to instantly alert family members if they fall or suddenly feel unwell.
- A lone tradesperson or district nurse triggers a silent SOS if they feel unsafe during a job, alerting their employer and emergency contacts simultaneously.
- A backpacker traveling abroad sets up a trusted circle so friends and family are immediately notified if they go missing or face danger.
- A woman in a domestic violence situation discreetly sends an emergency alert to trusted contacts without making a visible phone call.
- A school or organization uses My SOS Family to broadcast active-shooter or critical safety alerts to designated staff contacts in real time.
Pros
- Personalized, Human-Centered Response: Your contacts know your medical history, routines, and personal circumstances, enabling a far more empathetic and effective emergency response than any anonymous call center.
- Zero Friction for Contacts: Recipients need no app, no account, and no setup — they simply receive a phone call, making adoption effortless for everyone in your circle.
- Affordable with No Lock-In: A 14-day free trial and plans from £1.67/month with no long-term contracts make it accessible for individuals and businesses alike.
- Broad Device Support: Compatible with smartphones, smartwatches, smart speakers, and basic landlines, ensuring no user is left without coverage regardless of their technology.
Cons
- Relies on Contact Availability: Effectiveness depends entirely on your chosen contacts being reachable and able to respond when an alert is triggered.
- No Professional Monitoring Backup: There is no option to include a professional monitoring center as a fallback if all personal contacts are unavailable.
- Subscription Required After Trial: Full functionality requires a paid monthly subscription after the initial 14-day free trial period ends.
Frequently Asked Questions
Do my emergency contacts need to download the My SOS Family app?
No. Your SOS contacts receive alerts via standard phone calls, so they do not need to download or install any application to be notified.
What devices is My SOS Family compatible with?
My SOS Family works on iOS devices (iPhone, iPad, Apple Watch), Android phones and tablets, Amazon Alexa smart speakers, Fitbit, and basic landlines or cell phones via speed dial.
How much does My SOS Family cost?
My SOS Family offers a free 14-day trial with no startup cost. After the trial, plans start from as little as £1.67 per month with no long-term contract required.
How is My SOS Family different from a traditional emergency call center?
Instead of connecting you to an anonymous operator, My SOS Family alerts your personally chosen trusted contacts who know your medical history, daily routines, and personal needs — providing a more caring and effective response.
What kinds of situations and users is My SOS Family designed for?
My SOS Family supports a wide range of scenarios including elderly users living alone, lone workers (tradespeople, nurses, cleaners), travelers, women in vulnerable or domestic violence situations, school active-shooter alerts, security guards, taxi and delivery drivers, and more.
