About
OnwardVet is a comprehensive, cloud-based veterinary practice management software built to simplify clinic operations from end to end. It consolidates scheduling, electronic medical records (EMR), billing, inventory management, and AI-driven tools into a single, intuitive dashboard — eliminating the need for multiple disconnected systems and reducing administrative overhead. One of its standout capabilities is built-in AI SOAP note generation, which uses transcription technology to auto-populate clinical notes, saving veterinarians significant documentation time after every appointment. Automated workflows further cut down on repetitive tasks, helping practices close out the day on time rather than catching up on paperwork after hours. OnwardVet is purpose-built for three audiences: independent clinics that need affordable, all-in-one tools; multi-location hospital groups requiring centralized reporting and standardized data without sacrificing local autonomy; and universities or research institutions needing flexible workflows, role-based permissions, and robust analytics. Built-in medication alerts, documentation checks, and compliance safeguards help minimize human error and protect patient safety. Centralized dashboards give leadership visibility across locations while individual clinics retain their trusted workflows. The platform also integrates with laboratory systems and supports streamlined client communication, making it a holistic solution for modern veterinary practices of any size.
Key Features
- AI SOAP Note Generation: Automatically transcribes and populates clinical SOAP notes during or after appointments, dramatically reducing post-visit documentation time.
- Unified Practice Dashboard: Combines scheduling, electronic medical records, billing, and inventory into a single intuitive interface, eliminating the need for multiple software tools.
- Centralized Multi-Clinic Reporting: Gives hospital group leaders visibility across all locations with standardized data and centralized dashboards, while preserving individual clinic workflows.
- Workflow Automation: Automates routine administrative tasks and client communications, saving staff hours each week and reducing end-of-day paperwork.
- Built-In Safety Checks: Medication alerts, documentation prompts, and compliance safeguards help minimize human error and maintain high clinical standards.
Use Cases
- An independent small-animal clinic replaces its paper records and separate billing software with OnwardVet to manage appointments, SOAP notes, and invoicing from one dashboard.
- A veterinary hospital group with five locations uses OnwardVet's centralized reporting to monitor performance across all clinics while each location maintains its own preferred workflows.
- A busy veterinarian uses AI SOAP note transcription to auto-fill clinical documentation during consultations, cutting post-appointment admin time by over 50%.
- A veterinary university deploys OnwardVet with role-based permissions so students, faculty, and administrators each have appropriate access to teaching hospital records and research data.
- A practice manager automates appointment reminders and client follow-up communications through OnwardVet, reducing no-shows and improving client retention without manual outreach.
Pros
- All-in-One Platform: Eliminates the need for multiple disconnected tools by unifying scheduling, records, billing, inventory, and AI features in a single system.
- Significant Time Savings: AI transcription and workflow automations reduce administrative burden, helping veterinary staff leave on time instead of doing paperwork after hours.
- Scales from Single Clinic to Multi-Location Groups: Flexible architecture supports independent practices, large hospital groups, and academic institutions without forcing a one-size-fits-all workflow.
- Strong Uptime & Security: Achieved 99.99% platform uptime and passed a 2026 cloud security review, providing reliable access and data protection for critical clinical operations.
Cons
- Demo-Required Sales Process: Prospective customers must book a live demo to evaluate the platform, with no self-serve free trial publicly advertised.
- Veterinary-Specific Use Only: Built exclusively for veterinary practices, so it offers no value for other healthcare or business verticals.
- Cloud-Dependent: As a fully cloud-based system, it requires a stable internet connection — clinics in low-connectivity areas may face challenges.
Frequently Asked Questions
What types of veterinary practices can use OnwardVet?
OnwardVet is designed for independent clinics, multi-location hospital groups, veterinary universities, and research facilities. Its flexible workflows and role-based permissions make it suitable for practices of all sizes.
What is AI SOAP note generation in OnwardVet?
OnwardVet uses AI-powered transcription to automatically generate SOAP (Subjective, Objective, Assessment, Plan) clinical notes during or after patient visits, reducing the time vets spend on manual documentation.
Does OnwardVet integrate with laboratory systems?
Yes, OnwardVet integrates with lab systems as part of its broader integration ecosystem, allowing seamless data flow between diagnostic results and patient records.
Is OnwardVet cloud-based?
Yes, OnwardVet is fully cloud-based, meaning there is no software to install locally. It can be accessed from any device with an internet connection, with 99.99% reported platform uptime.
How can I get started with OnwardVet?
You can book a 60-minute live demo through the OnwardVet website. During the demo, the team will walk you through the full platform — from scheduling and SOAP notes to billing — to help you determine if it fits your practice.
