About
OrbisX is the ultimate business management platform designed specifically for automotive professionals — detailers, tinters, PPF installers, ceramic coating applicators, wrap installers, flat glass technicians, and windshield replacement shops. Unlike generic CRMs, OrbisX was built by people who run their own auto detail and tint shop, ensuring every feature reflects real-world operational needs. At its core, OrbisX delivers AI-powered automation for customer follow-ups, booking confirmations, reminders, and post-service notices. Its AI inventory system tracks stock levels, sends low-stock alerts, and integrates with a POS barcode scanner. The marketing suite enables bulk SMS/MMS messaging, AI-based booking flows, contests, and campaign automation to drive repeat business. For scheduling, the platform supports one-off and recurring appointments with full job details in one place, plus online booking forms that prevent overbooking. Financial tools cover estimates, invoices, payments, deposits, gift cards, and expense tracking, with integrations for Stripe, Square, and Clover. Staff management features include time tracking, schedules, time-off requests, payroll, tips, and commissions. Mobile service operators benefit from fleet management, route planning, Street View integration, and mileage tracking. Hardware support extends to GPS tracking, payment terminals, VIN scanning, and license plate detection. Reporting provides sales insights and future revenue projections. OrbisX also integrates with Zapier, Twilio, Dialpad, Google Reserve, and Meta Conversions API, making it a fully connected business hub for any automotive service operation.
Key Features
- AI-Powered Automation: Automatically sends follow-ups, booking confirmations, reminders, post-service notices, and digital signature requests using built-in artificial intelligence.
- Appointments & Online Booking: Manage one-off or recurring jobs with full details in one place, plus customizable online booking forms that prevent double-booking your team.
- Finances, Estimates & Payments: Create estimates, invoices, deposits, and gift cards, accept payments via Stripe, Square, or Clover, and track business expenses all in one platform.
- Staff & Payroll Management: Track employee time, manage schedules and time-off requests, set permission levels, and handle payroll, tips, and commissions automatically.
- Mobile Services & Fleet Management: Supports mobile detailers with fleet management, route trip planning, Street View integration, mileage tracking, GPS, VIN scanning, and plate detection.
Use Cases
- A mobile detailing business uses OrbisX to plan daily routes, track mileage, manage client bookings, and automatically send post-service follow-up texts to encourage repeat appointments.
- A window tinting shop uses OrbisX to handle online bookings, generate estimates, collect deposits via Stripe, and manage staff schedules and commissions from a single dashboard.
- A ceramic coating installer runs AI-driven marketing campaigns through OrbisX to re-engage past customers with promotional bulk SMS blasts and automated reminders.
- A multi-service auto shop tracks inventory levels for PPF films and tint rolls using OrbisX's AI inventory system, receiving low-stock alerts and scanning products at the POS.
- A fleet detailing operation uses OrbisX to manage dealership accounts, schedule recurring services, track employee hours and payroll, and generate business performance reports.
Pros
- Built by Industry Insiders: Created by active detailers and tinters with 20+ years of marketing experience, ensuring features match real-world automotive business workflows.
- All-in-One Platform: Combines CRM, scheduling, invoicing, marketing, staff management, inventory, and hardware integrations so businesses don't need multiple disconnected tools.
- Strong Integration Ecosystem: Connects with Stripe, Square, Clover, Zapier, Twilio, Dialpad, Google Reserve, and Meta Conversions API for a fully integrated business stack.
- AI-Driven Marketing & Growth: AI-based follow-ups, automated bulk messaging, and booking automation help shops attract and retain customers with minimal manual effort.
Cons
- Niche Focus: OrbisX is tailored exclusively to automotive service businesses, making it unsuitable for companies outside the detailing, tinting, or related trades.
- Learning Curve for Full Feature Set: The breadth of features — from fleet management to payroll — can be overwhelming for solo operators or small shops just getting started.
- Pricing Not Publicly Transparent: Detailed pricing tiers are not prominently listed on the website, requiring prospective users to sign up or contact sales to understand full costs.
Frequently Asked Questions
Who is OrbisX designed for?
OrbisX is built specifically for automotive service professionals including mobile detailers, shop detailers, window tinters, PPF installers, ceramic coating applicators, wrap installers, flat glass technicians, and windshield replacement shops.
Does OrbisX offer a free trial?
Yes, OrbisX offers a free trial so businesses can explore the platform's features before committing to a paid subscription.
What payment processors does OrbisX integrate with?
OrbisX integrates with Stripe, Square, and Clover for payment processing, supporting terminals, deposits, and full invoicing workflows.
Can OrbisX support mobile detailing operations?
Yes, OrbisX includes dedicated mobile services features such as fleet management, route trip planning, Street View integration, mileage tracking, and GPS support.
What automation capabilities does OrbisX provide?
OrbisX automates customer follow-ups, booking confirmations, appointment reminders, post-service notices, digital signatures, and AI-driven marketing campaigns including bulk SMS/MMS messaging.
