About
Outfield is a purpose-built field sales CRM and performance management platform designed from the ground up for outside sales teams. Unlike traditional CRMs built for desk-bound inside sales reps, Outfield puts mobile-first functionality at its core — enabling field reps to check in to accounts, log notes, update deals, and manage routes from their phones in seconds. The platform serves a wide range of industries including breweries, cannabis, consumer electronics, insurance, healthcare, and manufacturing, and is used by companies in over 50 countries. Managers gain real-time visibility into rep activity, territory coverage, and pipeline health, while reps stay motivated through built-in leaderboards, contests, and goal-tracking dashboards. Outfield's gamification engine is a standout feature — it creates a competitive, engaging environment where reps can track close rates, activity streaks, and achievements, driving accountability and performance. Territory management tools let managers colorize maps, assign accounts, and optimize coverage without complex configuration. For teams already running a CRM, Outfield acts as a mobile field layer that syncs two-ways with Salesforce, HubSpot, Microsoft Dynamics, Zoho, and NetSuite. This means no ripping out existing systems — reps get a tool they'll actually use, and managers get clean data flowing back automatically. It's ideal for field sales teams, brand ambassador programs, merchandising teams, and any business with reps working outside the office.
Key Features
- Mobile-First Rep Tracking: Field reps can check in to accounts, log notes, and update deals from their phones in seconds — driving adoption and data quality without the friction of desktop CRMs.
- Sales Gamification & Leaderboards: Built-in contests, leaderboards, and achievement tracking create a competitive environment that motivates reps, coaches rookies, and lets top performers lead by example.
- Territory & Route Management: Visualize and manage accounts on colorized maps, plan optimal routes, and assign territories on the go — including offline functionality for reps in areas with poor connectivity.
- CRM Integration & Two-Way Sync: Connects seamlessly with Salesforce, HubSpot, Microsoft Dynamics, Zoho, and NetSuite, syncing visits, notes, and deal updates back to your existing system automatically.
- Goal & Performance Management: Every rep gets a clear dashboard of their close rates, activity streaks, and goals. Managers can set targets, track progress, and recognize achievements in real time.
Use Cases
- Managing a distributed outside sales team across multiple territories with real-time activity tracking and check-in logging.
- Running sales performance contests and leaderboards to motivate field reps and improve close rates.
- Adding a mobile field sales layer on top of an existing Salesforce or HubSpot CRM without replacing the core system.
- Planning and optimizing daily routes for field sales reps visiting retail accounts, distributors, or client sites.
- Tracking brand ambassador and merchandising team performance across retail locations in consumer goods industries.
Pros
- Truly Mobile-First Design: Designed specifically for outside reps — not adapted from a desktop product — resulting in faster adoption, easier check-ins, and better data quality in the field.
- Flexible CRM Integration: Works as a standalone CRM or as a mobile field layer on top of existing systems like Salesforce and HubSpot, so teams don't need to abandon their current stack.
- Built-In Gamification: Native leaderboards and contests are rare in field sales software; Outfield's engagement tools meaningfully drive rep performance and team culture.
- Broad Industry Coverage: Purpose-built for diverse verticals including breweries, cannabis, healthcare, and insurance — with tailored workflows and used in 50+ countries.
Cons
- Non-Transparent Pricing: Pricing is not publicly listed — interested buyers must contact sales or schedule a demo, which adds friction for teams evaluating options quickly.
- Niche Focus on Field Sales: Outfield is purpose-built for outside sales teams; businesses with primarily inside sales or digital sales workflows may find it over-specialized for their needs.
- Requires Demo to Evaluate: No self-serve free trial is advertised, meaning teams cannot independently test the platform before engaging with a sales representative.
Frequently Asked Questions
Does Outfield replace my existing CRM?
Not necessarily. Outfield can be used as a standalone field sales CRM, or it can bolt on top of your existing CRM (Salesforce, HubSpot, Dynamics, Zoho, NetSuite) as a mobile field layer with two-way data sync.
What platforms does Outfield run on?
Outfield is mobile-first and available on iOS and Android, with web access as well. It also supports offline functionality so reps can work in areas with limited connectivity.
How does the sales gamification feature work?
Outfield includes built-in leaderboards, sales contests, achievement badges, and performance dashboards. Managers can set up competitions and goals, and reps can track their standings and streaks in real time.
What industries is Outfield built for?
Outfield serves a wide range of industries including breweries and wineries, cannabis, consumer electronics, insurance, home health/hospice, hair and beauty, and industrial/manufacturing — as well as any business with outside sales or brand ambassador teams.
How does territory management work in Outfield?
Managers can assign and visualize territories on colorized maps, manage account touchpoints on the go, use conditional forms, scan business cards, plan rep routes, and manage coverage — all from a mobile device.
