About
Pet Grooming Stack is part of Stackably's suite of industry-specific POS and business management solutions, purpose-built for the fast-paced environment of pet grooming shops. Rather than forcing groomers to stitch together generic software, it delivers a pre-configured stack with every tool needed from day one — appointment booking, client and pet record management, staff scheduling, and both in-person and online payment processing. The platform supports a dual pricing program that allows shops to offset the cost of payment processing in a fully compliant way. Automated appointment reminders reduce no-shows, while refund and credit management simplifies customer service. Hardware — including smart payment terminals — ships ready to use with no complex setup required. Business owners and staff can manage operations through a dedicated Admin App on mobile devices, while customers get their own app to access invoices, memberships, and community features. An online dashboard provides web-based access to all business data at any time. Stackably emphasizes real human support from people who understand the pet grooming industry, making it accessible even for non-technical operators. It's designed for independent grooming shops and growing multi-location businesses that want to launch quickly, reduce operational chaos, and scale without switching platforms.
Key Features
- Appointment Scheduling: Book and manage appointments based on real availability, service durations, and staff schedules to keep the shop running efficiently.
- Client & Pet Notes: Store detailed client and pet records — including grooming history and special instructions — accessible at every appointment.
- Integrated Payment Processing: Accept in-person and online payments through a fully integrated system with a dual pricing program to offset processing costs.
- Automated Reminders: Send automated appointment reminders to clients to reduce no-shows and improve overall booking retention.
- Mobile Admin & Customer Apps: Manage your shop on the go with a dedicated Admin App, while customers can access invoices, memberships, and communications via their own app.
Use Cases
- Managing a busy grooming shop's daily appointment calendar with real-time availability and automated confirmations
- Storing detailed client and pet records to deliver personalized grooming services at each visit
- Processing in-store and online payments while using dual pricing to reduce card processing fees
- Coordinating staff schedules and assignments across a grooming team to minimize booking conflicts
- Sending automated appointment reminders to clients to reduce no-shows and last-minute cancellations
Pros
- Built for Grooming Shops: Unlike generic POS systems, every feature is tailored to the specific workflows and needs of pet grooming businesses.
- Dual Pricing to Cut Costs: The compliant dual pricing program lets shops pass processing fees to customers who choose to pay by card, protecting profit margins.
- Ready Out of the Box: Hardware and software are pre-configured and ready to use on day one, eliminating lengthy setup and onboarding friction.
- Real Industry Support: Access to human support staff who understand the pet grooming industry, not just generic tech support.
Cons
- Vertical-Only Focus: Designed exclusively for specific industries like pet grooming, so it's not a fit for businesses outside these supported verticals.
- Features Still Expanding: Some vertical-specific features are listed as 'coming soon,' meaning the platform may not yet be fully mature for all grooming shop needs.
- Limited Public Pricing Transparency: Detailed pricing tiers are not publicly listed; businesses must schedule a demo to get full pricing information.
Frequently Asked Questions
What is Pet Grooming Stack?
Pet Grooming Stack is an industry-specific POS and business management platform from Stackably, designed to handle appointment scheduling, client records, payment processing, and staff coordination for pet grooming shops.
How does the dual pricing program work?
Dual pricing allows your shop to display two prices — one for cash and one for card — so that card processing fees are offset by the customer choosing to pay by card. Stackably ensures the program is fully compliant.
Is there a free version available?
Yes, Stackably offers free tools to get started with payment processing. Additional features and capabilities can be unlocked as the platform continues to expand.
What hardware is included?
Stackably provides smart payment terminals that work right out of the box for in-person transactions. Hardware is shipped pre-configured and synced with your stack.
What mobile apps are available?
There are two mobile apps: the Stackably Admin App for managing sales, staff, and operations, and the Stackably Customer App for clients to access invoices, memberships, and communications.
