About
Waiver Master is a comprehensive paperless document management solution designed for businesses that need to collect signed waivers, consents, contracts, and custom forms from customers. It supports unlimited custom forms and documents, processed and digitized for quality assurance. Customers can sign on their own smartphones, tablets, or computers — anytime, anywhere — or businesses can run a dedicated Kiosk App on iPads or Android tablets at their locations. The platform integrates natively with leading point-of-sale and business management systems including Square, Clover, MINDBODY, Booker, and ClubReady. These integrations allow instant customer creation in POS systems, automatic PDF uploads to client profiles, and payment acceptance directly within documents. Additional integrations with Zoom, HubSpot, Dropbox, and popular email marketing platforms (MailChimp, Salesforce, Zoho) extend its utility across the full business workflow. Notable features include Driver's License scanning via Clover and iPad, email list uploads for event verification, and multi-channel document distribution via SMS, email, social media, and web links. Waiver Master is trusted across a wide range of industries including fitness and yoga studios, recreational activities, tattoo and piercing studios, pet boarding, automotive services, and more, making it a versatile solution for any business requiring digital signatures and form management.
Key Features
- Unlimited Custom Forms & Documents: Create and manage unlimited waivers, liability releases, member registrations, contracts, and custom forms — all processed and digitized for quality assurance.
- Native POS & Business Integrations: Connects directly with Square, Clover, MINDBODY, Booker, ClubReady, HubSpot, Dropbox, and Zoom for streamlined business workflows.
- Kiosk App for Tablets: Run a free kiosk signing app on any iPad or Android tablet at your business location, enabling in-person paperless document completion.
- Driver's License Scanning: Scan customer driver's licenses via Clover devices or iPad to auto-populate form fields and verify identity quickly.
- Multi-Channel Document Distribution: Share forms via SMS, email, social media, website embeds, or printed QR codes — customers can sign before, during, or after a visit.
Use Cases
- A fitness studio collects liability waivers and membership agreements from new clients digitally, with signed PDFs automatically synced to their MINDBODY profiles.
- A recreational equipment rental company sends release waivers to customers via SMS before they arrive, reducing check-in wait times.
- A tattoo studio uses in-store iPad kiosks to capture consent forms and age verification by scanning driver's licenses at point of service.
- An event organizer uploads attendee email lists to Waiver Master to verify and track document completion for participants before and during the event.
- A pet boarding facility digitizes all intake and boarding release forms, integrating with Square to capture payments alongside document signing in one workflow.
Pros
- Extensive Integration Ecosystem: Works seamlessly with major POS systems, CRMs, and business tools, eliminating manual data entry and syncing customer data automatically.
- Any Device, Any Time: Customers can complete and sign forms on their own devices or at in-store kiosks, providing maximum flexibility for businesses and clients alike.
- Versatile Across Industries: Suitable for a wide range of business types from fitness studios and recreational venues to automotive shops and dispensaries.
Cons
- Pricing Lacks Transparency: Full pricing details and tier breakdowns are not prominently listed on the website, requiring direct contact to understand costs.
- Integration Setup Complexity: Setting up and configuring integrations with multiple platforms may require technical know-how or additional time investment upfront.
Frequently Asked Questions
What types of documents can I create with Waiver Master?
You can create an unlimited variety of documents including liability waivers, release forms, member registrations, policies, contracts, agreements, intake forms, parental consents, and fully custom forms tailored to your business needs.
Does Waiver Master integrate with my POS system?
Yes. Waiver Master natively integrates with Square, Clover, MINDBODY, Booker, and ClubReady. These integrations can automatically create customers in your POS and upload signed PDFs to client profiles.
Can customers sign forms on their own devices?
Absolutely. Customers can access and sign forms on any smartphone, tablet, or computer at any time — before, during, or after their visit. You can share documents via SMS, email, social media, or website links.
Is there a kiosk mode for in-store use?
Yes. Waiver Master offers a free Kiosk App that can be run on iPads and Android tablets at your business location, allowing for seamless on-site document signing.
Can I export customer data to my email marketing or CRM platform?
Yes. You can export collected data to platforms like MailChimp, Constant Contact, Salesforce, Zoho, SendGrid, AWeber, and others. HubSpot contact creation is also supported via direct integration.
