About
PlotBox is a comprehensive deathcare management platform built for cemeteries, crematories, funeral homes, municipalities, and private organisations. Trusted by over 2,000 facilities across the globe and backed by a team of 130+ experts, PlotBox consolidates all critical operational functions into a single, easy-to-use cloud platform. Core features include an interactive cemetery mapping tool that visualises plot layouts and tracks burial locations in real time, a centralised records management system for quick access to deceased records, and a powerful work order module for assigning and tracking groundstaff tasks. Financial management is enhanced by PlotBox Pay—a secure, streamlined payment solution—alongside contract and sales management tools. Additional capabilities include scheduling, document management, a memorial mason portal, a funeral director portal, a CRM tool, risk assessments, and Everafter Connect for family engagement. The platform is rated best-in-class for ease of use and is highly customisable to meet each facility's unique workflows. PlotBox is ideal for cemetery and crematory managers, funeral home directors, board members, sales teams, and operations staff who need a reliable, scalable solution to modernise their deathcare operations, reduce administrative burden, and deliver a more compassionate experience to the families they serve.
Key Features
- Cemetery Mapping: Interactive GIS-based mapping tool to visualise cemetery layouts, manage plot inventory, and track burial locations with real-time data.
- Records Management: Centralised searchable database for all deceased records, providing quick access to vital information across your entire facility.
- Work Order Management: Assign, track, and complete operational tasks in real time, improving coordination between groundstaff and management.
- Financial Management & PlotBox Pay: Integrated financial tools including contracts, sales, and PlotBox Pay—a simple, secure payment solution for seamless revenue management.
- CRM & Family Portals: Built-in CRM, funeral director portal, memorial mason portal, and Everafter Connect to manage relationships and streamline communications with families and partners.
Use Cases
- Cemetery managers digitising plot inventory and mapping burial locations to improve family service and reduce manual record-keeping errors.
- Crematory operators streamlining scheduling, work orders, and record management across multiple sites from a centralised cloud platform.
- Funeral home directors managing contracts, sales pipelines, and family communications through integrated CRM and portal tools.
- Municipality-run deathcare services standardising operations and maintaining regulatory compliance with robust document and record management.
- Archdioceses and large private organisations overseeing multiple facilities and generating real-time financial and operational reports across their portfolio.
Pros
- All-in-one platform: Consolidates mapping, records, financials, scheduling, and communications into a single system, eliminating the need for multiple disconnected tools.
- Rated best ease of use: Consistently praised by users for its intuitive, customisable interface that requires minimal training for staff at all levels.
- Global scale with dedicated support: Serves 2,000+ facilities worldwide with expert support from a team of 130+ professionals across three regions.
- Industry-specific design: Purpose-built for deathcare operations, covering every stakeholder from cemetery managers and funeral directors to groundstaff and board members.
Cons
- Deathcare-only applicability: The platform is highly specialised and not suitable for organisations outside the cemetery, crematory, or funeral home industry.
- Enterprise pricing: As a premium enterprise platform, costs may be prohibitive for very small or independent facilities with limited budgets.
- Feature depth requires onboarding: The breadth of features means new users may not immediately discover or utilise the full value of the platform without guided onboarding.
Frequently Asked Questions
What types of facilities does PlotBox support?
PlotBox supports a wide range of deathcare organisations including cemeteries, crematories, funeral homes, municipalities, pet service providers, natural burial sites, private organisations, archdioceses, and funeral directors.
Is PlotBox a cloud-based platform?
Yes, PlotBox is a cloud-based deathcare management platform, enabling real-time access to data, records, and reports from anywhere.
What are the core modules included in PlotBox?
Core modules include cemetery mapping, records management, financial management, work orders, scheduling, document management, contracts & sales, a CRM tool, memorial mason portal, funeral director portal, and Everafter Connect for family engagement.
How does PlotBox help with financial management?
PlotBox offers integrated financial tools including contract and sales management, plus PlotBox Pay—a simple and secure payment solution designed specifically for deathcare facilities to manage revenue seamlessly.
How many facilities use PlotBox globally?
PlotBox is trusted by over 2,000 facilities worldwide, supported by a team of more than 130 employees across three global regions.
