About
Practo is a comprehensive digital health platform designed to make quality healthcare accessible, convenient, and affordable. Patients can instantly connect with verified doctors via video consultation within 60 seconds, or book in-clinic appointments at their preferred time and location. The platform covers a wide range of medical specialties including general physicians, pediatricians, gynecologists, dentists, orthopedists, gastroenterologists, physiotherapists, and more. Beyond consultations, Practo enables users to order prescription medicines online, book diagnostic lab tests, schedule full-body health checkups, and access curated health articles written by medical professionals. Digital prescriptions make follow-up care seamless, while the appointment history feature helps users track their healthcare journey over time. Practo also serves the B2B side of healthcare: clinics can use 'Ray by Practo' for practice management, hospitals can leverage 'Insta by Practo' for queue management, and corporates can subscribe to wellness plans for employee health benefits. The mobile app (available on iOS and Android) ensures 24/7 access, making it ideal for urban and semi-urban populations in India seeking reliable, tech-driven healthcare solutions.
Key Features
- Instant Video Consultation: Connect with verified specialist doctors via video call within 60 seconds, 24/7, from any location.
- Doctor Appointment Booking: Find and book in-clinic appointments with experienced doctors across all specialties, with easy rescheduling and cancellation.
- Medicine & Lab Test Ordering: Order prescription medicines online and book lab tests or full-body health checkups through trusted partners.
- Digital Prescriptions & Health History: Receive digital prescriptions after consultations and maintain a complete history of doctors visited and treatments taken.
- B2B Healthcare Solutions: Provides clinic management software, hospital queue systems, and corporate wellness plans for healthcare providers and businesses.
Use Cases
- A patient seeking immediate medical advice at night can connect with a doctor via instant video consultation without visiting a clinic.
- A working professional can book an in-clinic appointment with a specialist in their city during a convenient time slot.
- A user managing a chronic condition can reorder prescription medicines online and track their health history in one place.
- A corporate HR team can subscribe to Practo's wellness plans to provide employees with easy access to healthcare benefits.
- A clinic owner can use Ray by Practo to digitize appointment scheduling, patient records, and billing operations.
Pros
- Wide Specialist Network: Access to a large network of verified doctors across virtually all medical specialties in India.
- 24/7 Availability: Round-the-clock video consultations mean patients can get medical advice at any hour without waiting for clinic hours.
- All-in-One Health Platform: Combines consultations, medicine delivery, lab tests, and health records in a single app, reducing the need for multiple services.
- Easy Appointment Management: Intuitive booking, rescheduling, and cancellation features alongside a complete doctor visit history.
Cons
- India-Centric Availability: Practo's services are primarily available in India, limiting its utility for users in other countries.
- Consultation Fees Apply: While browsing and searching are free, video consultations and in-clinic bookings involve fees that vary by doctor and specialty.
- Internet Dependency: Video consultations and online features require a stable internet connection, which may be a barrier in low-connectivity areas.
Frequently Asked Questions
How quickly can I connect with a doctor on Practo?
Practo's instant video consultation feature connects you with a verified doctor within 60 seconds, available 24/7.
Is Practo free to use?
Searching for doctors, reading health articles, and browsing the platform is free. However, video consultations, in-clinic appointments, and medicine orders involve fees.
Can I order medicines and book lab tests on Practo?
Yes, Practo allows you to order prescription medicines online and book diagnostic lab tests or full-body health checkups through its trusted partner network.
Does Practo provide solutions for clinics and hospitals?
Yes, Practo offers 'Ray by Practo' for clinic practice management, 'Insta by Practo' for hospital queue management, and 'Qikwell by Practo' for appointment scheduling at scale.
Is the Practo app available on mobile?
Yes, the Practo app is available for download on both iOS and Android, giving users access to all platform features on the go.
