About
Recollect, part of the Routeware family of products, is an integrated waste management technology platform designed to modernize and optimize waste and recycling operations for both private haulers and government agencies. The platform combines AI-enabled route optimization, real-time dispatch, in-cab fleet technology, and comprehensive reporting to dramatically improve operational efficiency and profitability. On the customer-facing side, Recollect provides resident education and outreach tools, self-service portals, and collection reminders — helping communities improve recycling rates and reduce inbound service calls. Its business operations suite covers compliance tracking, billing, and payment processing, bringing all back-office functions under one roof. Routeware's technology is purpose-built for waste, recycling, and heavy-duty fleet operations, making it highly specialized and deeply integrated. With over 1,500 customers worldwide, the platform is trusted by municipalities and haulers of all sizes. Notable results include a 20% decrease in missed bin calls reported by councils, and measurable reductions in operational complexity. Recollect is cloud-based and designed for adaptability, making it suitable for operations at any stage of growth.
Key Features
- Route Optimization: AI-driven route planning and optimization to reduce fuel costs, improve driver efficiency, and ensure timely collections.
- Resident Self-Service & Education: Waste wizard and self-service portals help residents find collection schedules, recycling rules, and service updates without calling support.
- Real-Time Dispatch & In-Cab Technology: Live dispatch tools and in-cab devices keep drivers connected, informed, and compliant throughout their routes.
- Billing, Payments & Compliance: Integrated back-office tools handle invoicing, payments, and regulatory compliance reporting in one unified system.
- Fleet & Equipment Reporting: Comprehensive dashboards and reporting provide actionable insights into fleet performance, service quality, and sustainability metrics.
Use Cases
- A municipal waste department uses Recollect to optimize collection routes, reducing fuel costs and overtime hours.
- A private hauler deploys Recollect's in-cab technology to give drivers real-time updates on route changes and service requests.
- A city government uses Recollect's resident portal and waste wizard to educate citizens on recycling rules, cutting inbound service calls by 20%.
- A waste management company streamlines billing and compliance reporting using Recollect's integrated back-office tools.
- A regional authority uses Recollect's reporting dashboards to track sustainability metrics and demonstrate environmental compliance.
Pros
- All-in-One Platform: Combines collection operations, customer management, and business operations in a single integrated system, eliminating data silos.
- Proven ROI: Customers report measurable results including reduced missed collection calls, lower operational costs, and improved resident satisfaction.
- Specialized for Waste & Recycling: Purpose-built for waste haulers and municipalities, meaning features and workflows are tailored to the industry's specific needs.
Cons
- Enterprise Pricing: No transparent public pricing — requires a sales consultation, which may be a barrier for smaller operations.
- Complexity for Small Haulers: The platform's breadth of features may be more than small, independent waste collectors need or can efficiently adopt.
Frequently Asked Questions
What is Recollect and who is it for?
Recollect is a cloud-based waste and recycling management platform by Routeware, designed for private waste haulers and government/municipal waste agencies looking to digitize and optimize their operations.
What types of operations does Recollect support?
It supports collection operations (route optimization, dispatch, in-cab), customer operations (service portals, education, outreach), and business operations (billing, payments, compliance, reporting).
Does Recollect help with resident communication?
Yes. Recollect includes customer education and outreach tools, self-service portals, and collection reminders to help residents stay informed about pickup schedules and recycling guidelines.
Is Recollect cloud-based?
Yes, Recollect is a cloud-based, AI-enabled platform accessible via web and mobile, designed to scale with operations of any size.
How much does Recollect cost?
Recollect uses custom enterprise pricing. Interested customers need to contact Routeware directly for a pricing quote tailored to their operation size and needs.
