About
Reserv is a modern claims management platform and Third Party Administrator (TPA) purpose-built for MGAs and insurance carriers. By pairing an AI-driven engine with expert human adjusters, Reserv automates routine tasks while ensuring complex cases receive the nuanced attention they require. The platform handles all types of Property & Casualty (P&C) claims with dedicated teams across North America, the United Kingdom, and the EU. At the heart of Reserv's value proposition is data. The platform captures and structures every data point generated during the claims lifecycle, making analytics, reporting, and APIs readily accessible to claim leaders, underwriters, actuaries, and technology partners. Configurable dashboards provide real-time visibility into claims performance, enabling faster and smarter underwriting decisions. Reserv's legacy-free technology stack enables rapid integration with third-party technology partners and swift deployment of new AI solutions. Customized workflows give adjusters more time to focus on high-priority tasks, delivering a premium, white-glove experience for policyholders. Having raised a $41M Series B, Reserv continues to scale its AI innovation and global claims capabilities to address the most critical challenges in insurance claims processing. It is ideal for MGAs seeking the operational simplicity of a TPA with the strategic depth and data advantages of an in-house team.
Key Features
- AI-Driven Claims Engine: Automates routine and repetitive claims tasks so adjusters can focus on complex, high-value work requiring human judgment and expertise.
- Configurable Data Dashboards & Reporting: Captures and structures every claims data point, delivering actionable dashboards and configurable reports for claims managers, underwriters, and actuaries.
- Global P&C Claims Coverage: Dedicated claims teams operating across North America, the United Kingdom, and the EU handle the full spectrum of P&C claim types.
- Modern, Integration-Ready Tech Stack: A legacy-free infrastructure allows rapid integration with technology partners and swift deployment of innovative claims solutions.
- White-Glove Adjuster Service: Customized workflows and specialist adjuster sourcing free up time for high-priority cases, ensuring premium service delivery for every claimant.
Use Cases
- MGAs outsourcing P&C claims management to a tech-enabled TPA that operates as a seamless extension of their in-house team
- Insurance carriers deploying AI automation to reduce claims cycle times, lower operational costs, and improve claimant satisfaction
- Underwriting teams leveraging structured claims data and real-time dashboards to make more accurate risk and pricing decisions
- Globally operating insurers requiring unified claims handling across North America, the UK, and the EU under a single platform
- Actuarial and claims analytics teams needing granular, API-accessible data for performance reporting, modeling, and loss analysis
Pros
- Rich, Actionable Data: Structures every data point into accessible dashboards and APIs, giving claims teams, underwriters, and actuaries real-time, usable intelligence.
- Balanced AI and Human Expertise: Combines AI automation for routine work with experienced human adjusters for complex cases, ensuring efficiency without sacrificing quality.
- True Global Reach: Operates across North America, the UK, and the EU under one platform, making it suitable for internationally operating MGAs and carriers.
- No Legacy Tech Debt: Modern infrastructure enables easy partner integrations and rapid deployment of new features without the constraints of outdated systems.
Cons
- Enterprise and MGA-Focused Only: Designed exclusively for MGAs and carriers, making it unsuitable for smaller independent brokers, solo adjusters, or non-insurance businesses.
- No Transparent Self-Serve Pricing: All pricing and onboarding requires direct engagement with the sales team — no public pricing tiers are available on the website.
- Narrow Industry Scope: Specialized solely for P&C insurance claims management, limiting its applicability to organizations outside the insurance sector.
Frequently Asked Questions
What is Reserv and who is it designed for?
Reserv is an AI-powered Third Party Administrator (TPA) designed for Managing General Agents (MGAs) and insurance carriers that need efficient, data-driven P&C claims management with the feel of an in-house team.
What types of claims does Reserv handle?
Reserv handles all types of Property & Casualty (P&C) claims with dedicated adjuster teams operating across North America, the United Kingdom, and the EU.
How does Reserv use AI in the claims process?
Reserv's AI engine automates mundane and repetitive claims tasks — such as data capture, routing, and status updates — so human adjusters can focus their time on complex cases that require expertise and judgment.
What data and reporting capabilities does Reserv provide?
The platform captures and structures every data point in the claims lifecycle, offering configurable dashboards, analytics reports, and APIs accessible to claim leaders, underwriters, actuaries, and technology partners.
How can I get started with Reserv?
You can get started by contacting Reserv's sales team directly through their website at reserv.com. The platform is customized to each client's workflows, data requirements, and claims volume.
