About
Salesmsg is a comprehensive business texting and calling solution built for modern sales and marketing teams. It provides a centralized dashboard to send, receive, and manage SMS conversations in real time — whether from a desktop or mobile device. With two-way texting, teams can engage leads and customers in natural conversations using local, toll-free, landline, or short code numbers, including the ability to text-enable an existing business landline. Beyond one-on-one messaging, Salesmsg offers robust SMS broadcasting tools for mass personalized text campaigns, allowing users to upload contacts, segment audiences, schedule messages, track clicks, conversions, and revenue. The platform also supports full business calling with features like Power Dialer, call transfers, ringless voicemail, IVR routing, round-robin distribution, and AI-generated call transcripts and summaries that sync directly to your CRM. Team collaboration is streamlined through private and shared inboxes, making it easy for support teams and sales reps to co-manage customer conversations. Deep integrations with HubSpot, Salesforce, ActiveCampaign, Pipedrive, Slack, Zapier, and many more make Salesmsg a natural extension of existing workflows. Salesmsg is ideal for small businesses, growing startups, and enterprise sales teams that want to improve lead response times, reduce no-shows, and drive revenue through conversational SMS and calling.
Key Features
- Two-Way Business Texting: Send, receive, and manage SMS/MMS conversations from a unified online dashboard, including gifs, images, and videos.
- SMS Broadcasting & Marketing: Send personalized mass text campaigns to segmented contact lists, with tracking for clicks, conversions, and revenue.
- Business Calling with AI Summaries: Make and receive calls with Power Dialer, IVR routing, call transfers, and AI-generated transcripts that sync to your CRM.
- Deep CRM & App Integrations: Native integrations with HubSpot, Salesforce, ActiveCampaign, Pipedrive, and 1,500+ apps via Zapier for seamless workflow connectivity.
- Private & Shared Team Inboxes: Configure private inboxes for individual reps or shared inboxes for support teams to collaboratively manage conversations.
Use Cases
- Sales teams using SMS to follow up with leads faster and reduce no-shows for demos and appointments.
- Marketing teams running personalized SMS broadcast campaigns to promote offers, events, or product launches.
- Customer support teams managing high-volume inbound text conversations through shared team inboxes.
- Small business owners text-enabling their landline to communicate with customers via their existing phone number.
- Revenue operations teams syncing all SMS and call activity into HubSpot or Salesforce for full pipeline visibility.
Pros
- All-in-One SMS + Calling Platform: Combines texting, calling, broadcasting, and team collaboration in a single platform, eliminating the need for multiple tools.
- Deep CRM Integrations: Rated the #1 SMS app for HubSpot and Salesforce, with seamless two-way sync that keeps all communication history in your CRM.
- AI-Powered Call Intelligence: Automatically generates transcripts and summaries of calls and syncs them to your CRM, saving reps time on manual data entry.
- Flexible Number Options: Supports local, toll-free, landline text-enablement, and short codes, giving businesses full control over their communication identity.
Cons
- Paid-Only After Trial: There is no permanent free tier — businesses must subscribe to a paid plan after the 14-day trial ends.
- US/Canada Focused: Salesmsg is primarily designed for North American markets, which may limit utility for globally distributed teams.
- Feature Depth May Require Onboarding: With integrations, calling features, IVR routing, and broadcasting tools, newer users may need time to fully configure and leverage the platform.
Frequently Asked Questions
Can I text-enable my existing business landline number?
Yes. Salesmsg allows you to text-enable your existing landline phone number so customers can text you at the same number they already call.
Does Salesmsg integrate with HubSpot and Salesforce?
Yes. Salesmsg offers deep, native integrations with both HubSpot and Salesforce, and is rated the #1 SMS app for each platform. All texts and calls sync directly to your CRM records.
What is SMS broadcasting and how does it work?
SMS broadcasting lets you send a single personalized text or MMS message to a large list of contacts at once. You upload contacts, write your message, schedule or send immediately, and track performance including clicks and conversions.
Is there a free trial available?
Yes. Salesmsg offers a free 14-day trial so you can explore all features before committing to a paid subscription.
Does Salesmsg support team collaboration on conversations?
Yes. Salesmsg supports both private inboxes for individual team members and shared inboxes for teams, allowing multiple agents to manage conversations together.
