About
Send Technology is an award-winning commercial insurance underwriting platform that acts as the central orchestration layer for insurers, managing general agents (MGAs), and reinsurers. The platform connects all aspects of underwriting operations — from submission intake and risk assessment through to quote, bind, and post-bind processing — eliminating siloed systems and fragmented workflows. Send offers a comprehensive suite of capabilities including Activity Management, Automation & Rules engines, Binder Management, Bordereaux Ingestion, Data & Insights dashboards, Entity Management, Post-Bind Processing, Quote & Rate Lifecycle Management, Risk Workflow automation, and Submission Management. These tools are packaged into three tailored products: Send for Direct Underwriting (for open market business), Send for Delegated Underwriting (for scaling delegated authority), and Send for Reinsurance Underwriting. The platform serves clients across the Americas and the London Market, including Lloyd's syndicates and London company market insurers. By transitioning underwriting operations from process-driven to data-driven models, Send helps insurers improve speed, accuracy, and profitability. It is trusted by leading carriers and MGAs globally, with proven results such as Argenta's transformation to a future-proof underwriting platform. Send is ideal for enterprise insurance organisations looking to modernise their underwriting infrastructure and gain a competitive edge.
Key Features
- Unified Underwriting Orchestration: Acts as the central orchestration layer connecting submission, quote, bind, and post-bind workflows in a single platform.
- Automation & Rules Engine: Automates underwriting rules and decision logic to reduce manual effort, improve consistency, and accelerate policy processing.
- Bordereaux Ingestion & Delegated Underwriting: Purpose-built tools to help insurers manage and scale delegated authority business with confidence and accurate reporting.
- Data & Insights Dashboards: Transforms underwriting data into actionable insights, enabling a shift from process-driven to data-driven operating models.
- Multi-Product Coverage: Supports direct underwriting, delegated underwriting, and reinsurance underwriting through dedicated, tailored product modules.
Use Cases
- A Lloyd's syndicate uses Send to manage the full submission-to-bind workflow for complex specialty risks, replacing multiple siloed legacy systems.
- An MGA leverages Send for Delegated Underwriting to scale bordereaux ingestion and reporting, giving capacity partners the visibility they require.
- A commercial insurer uses Send's Automation & Rules engine to enforce underwriting guidelines consistently across all lines of business.
- A reinsurer implements Send for Reinsurance Underwriting to bring structure and pricing insight to treaty and facultative programmes.
- An insurer's data team uses Send's Data & Insights module to shift from reactive reporting to proactive, data-driven underwriting decisions.
Pros
- End-to-End Workflow Coverage: Covers the full underwriting lifecycle from submission to post-bind processing, eliminating the need for multiple disconnected tools.
- Specialist Insurance Focus: Built specifically for commercial and specialty insurance, MGAs, and reinsurers — not a generic workflow tool adapted for insurance.
- London Market & Americas Expertise: Supports Lloyd's syndicates, London company market insurers, and North and Central American carriers with region-specific capabilities.
- Award-Winning Platform: Recognised with industry awards, signalling strong product quality and market trust.
Cons
- Enterprise-Only Pricing: Designed for large insurers, MGAs, and reinsurers — not suitable for small businesses or independent brokers.
- No Self-Serve or Free Tier: Pricing and onboarding require direct engagement with the Send sales team, with no public pricing or trial available.
- Niche Market Applicability: Highly specialised for the commercial and specialty insurance sector, limiting relevance outside the insurance industry.
Frequently Asked Questions
Who is Send Technology designed for?
Send is designed for commercial and specialty insurers, managing general agents (MGAs), and reinsurers who need a unified platform to manage complex underwriting operations.
What products does Send offer?
Send offers three core products: Send for Direct Underwriting (open market business), Send for Delegated Underwriting (delegated authority at scale), and Send for Reinsurance Underwriting (structured reinsurance programme management).
Which regions does Send Technology serve?
Send serves clients across the Americas (including Canada, North America, and Central America) and the London Market, including Lloyd's syndicates and London company market insurers.
What are the core capabilities of the Send platform?
Send includes Activity Management, Automation & Rules, Binder Management, Bordereaux Ingestion, Data & Insights, Entity Management, Post-Bind Processing, Quote & Rate Lifecycle Management, Risk Workflow, and Submission Management.
How does Send help insurers modernise underwriting?
Send transitions underwriting from a process-driven to a data-driven operating model by connecting all underwriting data, workflows, and decisions into one platform — improving speed, accuracy, and profitability.
