About
Shipday is a comprehensive AI delivery management solution designed to streamline last-mile logistics for restaurants, pizzerias, retail shops, couriers, and e-commerce stores. The platform offers advanced route planning that can reduce delivery times by up to 30%, along with real-time driver tracking and a dedicated mobile app for drivers to manage tasks and routes on the go. Key capabilities include branded customer tracking pages with live updates, automated review management that detects feedback patterns and sends instant branded responses, and proof-of-delivery capture via photos, signatures, and timestamps. Shipday's AI Agents automate critical workflows such as dispatch, driver coaching, customer calls, and review responses — reducing manual workload significantly. The platform also provides AI-powered reporting and analytics for sales, delivery performance, and driver metrics, giving business owners actionable insights at a glance. A refund collection feature helps recover lost revenue through automated claims and expert support. Shipday integrates with popular POS and e-commerce systems and offers a free tier supporting up to 300 orders per month, making it accessible for small businesses. It is trusted by thousands of restaurants, couriers, and retailers worldwide looking to improve delivery operations, delight customers, and grow their businesses through smarter, AI-driven logistics.
Key Features
- AI-Powered Route Planning: Automatically optimizes delivery routes to reduce delivery times by up to 30%, saving fuel and improving customer satisfaction.
- AI Agents for Automation: Automates reviews, driver coaching, customer calls, and dispatch workflows using intelligent AI agents to reduce manual effort.
- Real-Time Driver Tracking & Management: Monitor driver locations, assign orders, and optimize schedules from a central dashboard with a companion mobile app for drivers.
- Branded Customer Tracking Pages: Provides customers with live delivery tracking pages featuring your branding, promotions, and real-time order status updates.
- Review Management & AI Insights: Analyzes customer feedback patterns, sends instant branded responses, and delivers AI-powered reports on delivery and driver performance.
Use Cases
- A restaurant chain uses Shipday to dispatch drivers, optimize multi-stop delivery routes, and automatically request customer reviews after each order.
- A local courier company manages its entire driver fleet through Shipday's dashboard, monitoring real-time GPS locations and performance metrics.
- An e-commerce retailer sends branded tracking page links to customers after each order, reducing support inquiries and improving post-purchase experience.
- A pizzeria uses Shipday's AI agents to automatically respond to negative reviews and coach drivers based on delivery performance data.
- A retail business recovers lost revenue from failed or disputed deliveries using Shipday's automated refund collection feature.
Pros
- Generous Free Tier: Supports up to 300 orders per month for free, making it accessible for small restaurants and startups without upfront costs.
- End-to-End Delivery Automation: Covers the full delivery lifecycle — from route planning and dispatch to proof of delivery and customer reviews — in one platform.
- AI-Driven Efficiency: AI agents and smart reporting reduce manual workload and help businesses make data-driven decisions to grow revenue.
Cons
- Primarily Focused on Local Delivery: Best suited for last-mile and local delivery operations; not designed for long-haul or freight logistics.
- Advanced Features Behind Paid Plans: AI agents, advanced analytics, and higher order volumes require upgrading to paid tiers, which may add costs for growing businesses.
Frequently Asked Questions
Is Shipday really free?
Yes, Shipday offers a free plan that supports up to 300 orders per month. For higher volumes and advanced features like AI agents and detailed analytics, paid plans are available.
What types of businesses can use Shipday?
Shipday is built for restaurants, pizzerias, couriers, retail shops, and e-commerce businesses that manage local or last-mile deliveries.
Does Shipday have a mobile app for drivers?
Yes, Shipday provides a dedicated mobile app for drivers on iOS and Android, enabling them to receive assignments, follow optimized routes, and capture proof of delivery.
How does Shipday's AI route planning work?
Shipday's route planning engine analyzes order locations, driver availability, and traffic conditions to generate optimized multi-stop routes, reducing delivery times by up to 30%.
Does Shipday integrate with POS or e-commerce platforms?
Yes, Shipday supports integrations with popular POS systems and e-commerce platforms, allowing orders to flow directly into the delivery management system without manual entry.
