About
Smartwaiver is an industry-leading digital waiver solution designed to help businesses eliminate paper waivers and streamline their participant onboarding process. Using its intuitive Waiver Editor, organizations can build fully branded, professional digital waivers complete with custom logos, colors, and fonts — no coding required. Once published, waivers can be shared via direct link, embedded on a website, sent via email or SMS, or activated via QR code for in-person use. Smartwaiver offers free built-in kiosk apps for iPad and Android, enabling businesses to collect signatures on-site without relying on a dedicated computer. An Auto Photo Capture feature adds extra verification, and Offline Mode ensures uninterrupted signature collection even without internet access. All signed waivers are securely stored with top-tier encryption and privacy controls, making records easy to search and retrieve at any time. The platform integrates with popular business tools to automate workflows and sync participant data across systems, and a robust Developer API allows custom integrations for more complex setups. Smartwaiver is suited for a wide range of industries including recreation, fitness, events, tourism, education, and franchises. It offers Standard plans for small to mid-sized businesses and Enterprise plans for large organizations and franchise networks. A free trial is available with no credit card required, making it easy to get started quickly.
Key Features
- No-Code Waiver Editor: Build fully branded digital waivers with custom logos, colors, and fonts using an intuitive drag-and-drop editor — no technical skills required.
- Multi-Channel Distribution: Share waivers via website embed, email, SMS, or QR code, giving participants flexible options to sign before or at the point of activity.
- Free Kiosk Apps for iPad & Android: Collect on-site signatures using built-in kiosk apps that support Auto Photo Capture and Offline Mode for uninterrupted operations.
- Secure Cloud Storage & Search: All signed waivers are encrypted and stored securely in the cloud, making it easy to search, retrieve, and manage participant records anytime.
- Integrations & Developer API: Connect with popular business tools and automate workflows, or use the flexible Developer API to build custom integrations into existing systems.
Use Cases
- A fitness studio collects liability waivers from new members digitally before their first class, eliminating paper forms and speeding up check-in.
- An outdoor adventure company uses QR codes at their check-in desk so participants can sign waivers on their phones while waiting, reducing bottlenecks.
- A franchise network deploys Smartwaiver across all locations using an Enterprise plan, ensuring consistent waiver collection and centralized record storage.
- An event organizer sends waiver links via email to all registered attendees prior to the event, ensuring compliance before participants arrive on-site.
- A recreational trampoline park uses the iPad kiosk app to capture signatures and photos on-site, even when the venue's Wi-Fi is unreliable.
Pros
- Extremely Easy to Get Started: The free trial requires no credit card, and the 24-hour support team can even upload and format your existing waiver for you, reducing setup time to minutes.
- Flexible Signing Methods: Supports web links, QR codes, email/SMS delivery, and dedicated kiosk apps — covering virtually every in-person and remote signing scenario.
- Offline Kiosk Functionality: Android and iPad kiosk apps work without an internet connection, ensuring signature collection continues uninterrupted at any venue.
- Scalable for All Business Sizes: Offers Standard plans for smaller operations and Enterprise plans built for large businesses and franchise networks with advanced needs.
Cons
- Primarily a Waiver-Focused Tool: Smartwaiver is purpose-built for waivers and liability forms, so organizations needing broader document or contract management may require additional tools.
- Costs Scale with Volume: Higher waiver volumes and advanced features require upgraded paid plans, which may become costly for high-traffic organizations.
- Limited Built-In Analytics: Advanced data analytics and reporting capabilities may require integration with third-party tools rather than being available natively.
Frequently Asked Questions
Does Smartwaiver offer a free trial?
Yes, Smartwaiver offers a free trial with no credit card required. You can sign up, explore the dashboard, and start collecting digital signatures immediately.
Can participants sign waivers on their own devices?
Absolutely. Waivers can be shared via a web link, QR code, email, or SMS, allowing participants to sign from any smartphone, tablet, or computer before they arrive.
How does the kiosk mode work?
Smartwaiver provides free kiosk apps for iPad and Android that display your waiver in a self-serve interface. They support Auto Photo Capture for identity verification and work in Offline Mode when internet access is unavailable.
Is Smartwaiver secure and legally compliant?
Yes. Smartwaiver uses top-tier encryption and privacy controls to protect all data. Digital waivers collected through the platform are designed to be legally binding, with timestamped records and optional photo verification.
Can I integrate Smartwaiver with my existing software?
Yes. Smartwaiver supports integrations with popular business tools to automate workflows, and it also provides a Developer API for custom integrations into CRMs, booking systems, and other platforms.
