About
SRS Computing is a comprehensive management platform purpose-built for funeral homes, cemeteries, and crematories. Now part of Tribute Technology, SRS offers seven tightly integrated solutions that streamline every aspect of death-care business operations. Its flagship products include 9Online for cloud-based funeral home management, Procession for funeral home operations, InStone for cemetery management, Phoenix for crematory management, and Phoenix Pet for pet crematory services. Complementing these are SRS Websites — professionally designed, fully integrated sites — and SRS Prospect, a connected marketing tool for prospecting and family outreach. Additional capabilities include E-Pay for credit card and ACH payment processing with automatic accounting integration, E-Signature for paperless workflows, Insurance Assignments that enable quick online funding requests with 24-hour payouts, and SRS Cloud for secure, backed-up, device-agnostic data access. With over 5,000 installations worldwide and a 90% client retention rate, SRS Computing is trusted by funeral professionals across North America and beyond. The platform suits funeral homes, cemeteries, and crematories of all sizes seeking a single, unified system covering operations, web presence, payments, and business growth.
Key Features
- Seven Integrated Management Solutions: Covers funeral home, cemetery, crematory, and pet crematory operations across 9Online, Procession, InStone, Phoenix, Phoenix Pet, SRS Websites, and SRS Prospect — all seamlessly connected.
- SRS Websites: Professionally designed, fully integrated websites built specifically for funeral homes and cemeteries, synced with core management software.
- E-Pay Payment Processing: Accept credit card and ACH payments directly within the software, with transactions automatically posted to invoices and accounting — no double entry required.
- Insurance Assignments: Submit insurance funding requests online from within the software and receive payment within 24 hours, with funds flowing directly into accounting.
- SRS Cloud: Cloud-based storage and backup keeping all business data secure, fully backed up, and accessible from any device at any time.
Use Cases
- Funeral homes managing case files, family arrangements, and billing from a single integrated software platform.
- Cemeteries tracking interment records, plot inventory, and maintenance schedules using InStone cemetery management.
- Crematories handling cremation orders, chain-of-custody tracking, and documentation with Phoenix crematory software.
- Funeral businesses establishing a professional online presence with fully integrated SRS Websites that sync with their management system.
- Funeral home administrators processing insurance assignments and digital payments without leaving their primary management software.
Pros
- All-in-One Platform: Seven integrated products eliminate the need for disconnected systems, reducing administrative overhead and double data entry across operations.
- High Client Retention: A 90% client retention rate reflects strong product reliability, customer satisfaction, and responsive technical support.
- Cloud-First Accessibility: SRS Cloud enables staff to access case data and manage operations from any device, supporting remote and multi-location workflows.
- Industry-Specific Design: Purpose-built for the death-care industry, meaning workflows, terminology, and features match real funeral and cemetery business needs out of the box.
Cons
- Niche Market Only: Exclusively designed for funeral homes, cemeteries, and crematories — not applicable to any other industry vertical.
- Opaque Pricing: Pricing details are not publicly listed and require a consultation or demo request, slowing down the initial evaluation process.
- Acquisition Uncertainty: The transition into Tribute Technology may bring product, pricing, or support changes that existing customers will need to navigate.
Frequently Asked Questions
What types of businesses does SRS Computing serve?
SRS Computing serves funeral homes, cemeteries, crematories, and pet crematories with purpose-built management software, integrated websites, and connected marketing tools.
How many products does SRS Computing include?
SRS offers seven integrated solutions: 9Online, Procession, InStone, Phoenix, Phoenix Pet, SRS Websites, and SRS Prospect — all designed to work seamlessly together.
What is SRS Cloud?
SRS Cloud is a cloud storage and backup solution that keeps all business data secure, automatically backed up, and accessible from any device — eliminating the risk of local data loss.
Does SRS Computing support online payment processing?
Yes. The E-Pay feature allows funeral homes to accept credit card and ACH payments directly within the software, with transactions automatically recorded in accounting.
Is SRS Computing now part of another company?
Yes, SRS Computing is now part of Tribute Technology. Its suite of funeral and cemetery management products continues to operate under the SRS brand.
