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TeamUp

paid

TeamUp is the all-in-one fitness management platform for studios and gyms. Schedule classes, manage memberships, take payments, and grow your business with ease.

About

TeamUp is an all-in-one fitness business management platform designed specifically for gyms, studios, and fitness professionals. Whether you run a yoga studio, CrossFit gym, pilates studio, martial arts school, or offer personal training, TeamUp provides the tools you need to manage every aspect of your business with ease. At its core, TeamUp handles class and appointment scheduling, online and in-person payments, membership management, and online booking — all from a single dashboard. Members can book classes, manage their own accounts, and access on-demand content through a fully branded member app available on iOS and Android. Key features include flexible membership tiers with add-on options, detailed reporting and analytics, waivers and digital forms, SMS notifications, reputation management, and an AI Business Advisor to surface insights and guide growth decisions. TeamUp also supports family and child memberships, access control, point-of-sale, and a penalty system for no-shows. For businesses switching from another platform, TeamUp offers free data migration and personalized 1-on-1 onboarding. Ongoing support is available via live chat, email, a Help Center, and an AI assistant. Integrations with third-party tools extend the platform's capabilities further, and an open API allows custom connections for enterprise and franchise operators.

Key Features

  • Class & Appointment Scheduling: Flexible scheduling tools let you create and manage group classes, private sessions, workshops, and appointments across multiple locations and instructors.
  • Membership & Payment Management: Create customizable membership tiers, process online and in-person payments, manage recurring billing, and enforce a penalty system for no-shows.
  • Online Booking & On-Demand Classes: Members can book classes or appointments online anytime. Studios can also offer on-demand video content directly through the platform.
  • Custom Branded Member App: Give your members a fully branded iOS and Android app to book, pay, and engage with your studio — no development required.
  • AI Business Advisor: An integrated AI advisor analyzes your studio's data and surfaces actionable insights to help you make smarter business decisions and accelerate growth.

Use Cases

  • A yoga studio uses TeamUp to manage class schedules, sell memberships, and allow students to book and pay online through a branded mobile app.
  • A CrossFit gym tracks athlete attendance, manages recurring monthly memberships, and uses the AI Business Advisor to identify retention risks and growth opportunities.
  • A personal trainer uses TeamUp to schedule 1-on-1 appointments, collect payments automatically, and send SMS reminders to reduce no-shows.
  • A martial arts school manages family memberships with child-specific waivers and forms, and offers on-demand instructional videos for members to access between classes.
  • A multi-location fitness franchise uses TeamUp's enterprise features and API to centralize scheduling, reporting, and membership management across all its locations.

Pros

  • Built for Fitness Professionals: TeamUp is purpose-built for the fitness industry, supporting a wide range of business models from CrossFit and yoga to personal training and martial arts.
  • Free Data Migration & Onboarding: Switching platforms is painless — TeamUp provides free data import from other systems and personalized 1-on-1 onboarding to get you up and running quickly.
  • Exceptional Member Experience: Branded apps, personalized communications, milestone celebrations, and flexible booking options make it easy to keep members happy and loyal.
  • Responsive Customer Support: Support is available via live chat, email, Help Center, and an AI assistant — ensuring help is always close at hand.

Cons

  • Fitness Industry Specific: TeamUp is purpose-built for fitness businesses, making it less suitable for other service-based industries looking for general business management software.
  • Pricing Not Publicly Transparent: Detailed pricing plans require signing up or contacting sales, which makes it harder to quickly compare costs against competitors.
  • Learning Curve for Advanced Features: While the core platform is user-friendly, accessing and configuring advanced features like API integrations or franchise management may require additional guidance.

Frequently Asked Questions

What types of fitness businesses is TeamUp designed for?

TeamUp supports a wide range of fitness businesses including yoga studios, CrossFit gyms, pilates studios, martial arts schools, bootcamp operators, personal trainers, gyms, clubs, pole & aerial studios, and enterprise or franchise fitness brands.

Can I migrate my data from another fitness management platform?

Yes. TeamUp offers free data migration from other platforms as part of the onboarding process, so switching providers is seamless and stress-free.

Does TeamUp offer a member-facing mobile app?

Yes. TeamUp provides a Member App that members can use to book classes, manage accounts, and make payments. Studios can also opt for a Custom Branded App with their own logo and branding.

What payment options does TeamUp support?

TeamUp supports both online and in-person payments, including recurring membership billing, point-of-sale transactions, and flexible payment plans for memberships.

Does TeamUp offer an API for custom integrations?

Yes. TeamUp provides an open API that allows developers and enterprise operators to build custom integrations and connect TeamUp with other business tools and systems.

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