About
RinkWare is an all-in-one SaaS management suite designed exclusively for the unique operational demands of roller rinks, ice arenas, and family entertainment centers (FECs). The platform consolidates every aspect of venue management — from 24/7 autonomous online party booking with automated upselling, to a high-velocity POS built to clear admission and concession lines instantly. Digital waiver collection is seamlessly integrated into both the POS and booking flow via WaiverSync, eliminating friction at check-in. A dedicated Customer Party Portal allows parents to self-manage guest lists, digital invitations, and add-ons without staff intervention. Real-time party table management gives hosts a command view of active sessions and orders. Beyond guest-facing tools, RinkWare includes robust back-of-house capabilities: an integrated time clock, dynamic employee scheduling, automated payroll, and rental equipment maintenance tracking (skate sharpening, wheel rotations, and equipment health). Ice arenas benefit from tools tailored to complex scheduling — figure skating clubs, public sessions, and multi-use ice time. The Elite tier unlocks a branded loyalty rewards mobile app with push notifications and digital rewards to drive repeat visits. RinkWare's tiered pricing (Starter, Pro, Elite) scales from independent single-location venues to high-volume multi-terminal operations, with a limited-time 2026 promotion waiving all setup fees.
Key Features
- 24/7 Online Party Booking Engine: Fully autonomous party booking with automated upselling and instant deposit locking, reducing staff workload around the clock.
- High-Velocity POS System: Purpose-built point-of-sale terminals and handhelds designed to clear admission, concession, and arcade token lines at peak speed.
- Integrated Digital Waivers (WaiverSync): Zero-friction electronic waivers embedded directly into the POS and booking flow, eliminating paper and reducing check-in bottlenecks.
- Employee Management Suite: Integrated time clock, dynamic shift scheduling, and automated payroll processing for streamlined staff administration.
- Branded Loyalty & Mobile App: Custom-branded loyalty rewards app with push notifications and digital rewards to increase guest retention and repeat visits (Elite tier).
Use Cases
- A roller rink automates its birthday party booking process online, collects digital waivers before arrival, and manages party table orders in real time — all without additional staff overhead.
- An ice arena uses RinkWare to schedule public sessions, figure skating club ice time, and private rentals without double-booking, while tracking skate sharpening and equipment maintenance.
- A family entertainment center runs a unified POS for arcade tokens, food concessions, and multi-attraction entry tickets from the same terminal fleet.
- A high-volume FEC deploys the Elite suite to run a branded loyalty mobile app that sends push notifications about upcoming events and rewards frequent guests with digital perks.
- An independent rink owner uses the Starter Suite to accept online party reservations 24/7, track employee hours, and run a simple POS — all from a single $149/mo subscription.
Pros
- Purpose-Built for Rinks & FECs: Unlike generic POS or booking tools, RinkWare is designed around the specific workflows of skating venues — including skate rental tracking, ice scheduling, and party session management.
- Fully Unified Ecosystem: Covers the entire venue lifecycle — online booking, in-venue POS, waivers, employee management, and loyalty — eliminating the need for multiple disconnected software subscriptions.
- Scalable Tiered Pricing: Packages from $149/mo for single-location independents up to $599/mo for enterprise multi-terminal operations, with no setup fees during the 2026 launch promotion.
Cons
- Niche Industry Focus: RinkWare is exclusively designed for rinks and FECs, making it unsuitable for other types of venues or entertainment businesses.
- Online Convenience Fees Passed to Customers: A $4.95 online convenience fee for parties and $1.25 per ticket are charged to customers, which may deter some guests compared to venues with fee-inclusive pricing.
- No Permanent Free Tier: There is no free plan available; all access requires a paid monthly subscription starting at $149/mo.
Frequently Asked Questions
What types of venues is RinkWare designed for?
RinkWare is built specifically for roller rinks, ice arenas, and family entertainment centers (FECs), including multi-sport venues that combine several of these attractions.
Does RinkWare support online ticket sales?
Yes. The Online Ticket Hub allows venues to sell session tickets in advance, helping guarantee attendance and optimize facility staffing based on real-time demand.
How does the digital waiver system work?
WaiverSync integrates electronic waivers directly into the POS checkout and online booking flow. Guests can sign digitally before arriving, eliminating paper forms and reducing check-in time.
What is included in the Employee Management tools?
All plans include an integrated time clock, dynamic shift scheduling, and automated payroll processing to manage staff without third-party HR software.
Is there a setup fee to get started with RinkWare?
As part of the 2026 release promotion, RinkWare is waiving all deployment/setup fees for the next 12 venues that sign up. After this offer ends, standard setup fees may apply.
