About
Teddy is an all-in-one business management platform built exclusively for pet groomers. It combines the core tools a grooming business needs — appointment scheduling, online booking, client and pet profile management, two-way SMS messaging, automated reminders, and a 24/7 AI receptionist that answers calls and captures bookings — into a single, intuitive interface. Designed for solo groomers, multi-groomer salons, mobile grooming fleets, and hybrid operations, Teddy scales with the business. The online booking system lets clients request appointments and submit vaccine records ahead of time, reducing administrative back-and-forth. Two-way SMS keeps clients informed and engaged, while automated reminders help cut no-shows. The AI receptionist handles inbound calls around the clock, boosting bookings without adding staff overhead. Powerful reporting tools give owners visibility into the metrics that matter most, from revenue to groomer productivity. Teddy also supports commission tracking and complex scheduling, making it suitable for growing multi-location businesses. For businesses migrating from another platform, Teddy offers a free, fully managed data migration so owners can switch without downtime. With 24/7 customer support, simple onboarding, and purpose-built features, Teddy is positioned as the modern operating system for professional pet grooming businesses.
Key Features
- AI Receptionist: A 24/7 AI-powered call handler that answers inbound calls, captures booking requests, and reduces administrative workload automatically.
- Online Booking & Vaccine Record Collection: Clients can request appointments online and submit required vaccine records before their visit, streamlining the intake process.
- Two-Way SMS & Automated Reminders: Send and receive text messages directly with clients and automate appointment reminders to reduce no-shows and keep clients engaged.
- Client & Pet Management: Centralized profiles for every client and their pets, including grooming notes, history, and preferences, accessible from one dashboard.
- Reporting & Commission Tracking: Detailed business reports covering revenue, groomer performance, and commission tracking to help owners make informed decisions.
Use Cases
- A solo groomer replacing paper appointment books with digital scheduling and automated SMS reminders to reduce no-shows.
- A multi-groomer salon owner managing staff schedules, tracking commissions, and monitoring business performance through reporting dashboards.
- A mobile grooming fleet operator coordinating multiple vans, managing client profiles, and accepting online booking requests from a single platform.
- A grooming salon capturing after-hours booking calls automatically with the AI receptionist without hiring additional reception staff.
- A growing pet grooming business migrating away from a generic appointment tool to a groomer-specific CRM with client and pet history tracking.
Pros
- Purpose-Built for Groomers: Every feature is designed specifically for the pet grooming industry, avoiding the bloat of generic salon or appointment software.
- Free Managed Migration: Teddy handles the entire data migration from competing platforms at no cost, so businesses can switch without disruption.
- Scales Across Business Types: Supports solo groomers, multi-groomer salons, mobile fleets, and hybrid setups, making it suitable for businesses at any growth stage.
- 24/7 AI Call Answering: The built-in AI receptionist captures after-hours bookings and reduces the need for dedicated phone staff.
Cons
- Niche Focus: Teddy is built exclusively for pet grooming businesses, so it is not suitable for other service-based industries without significant workarounds.
- Web-Only Platform: Currently available only via web browser with no dedicated native mobile app listed, which may limit on-the-go usability for mobile groomers.
- Pricing Transparency: Detailed pricing tiers are not prominently displayed on the public site, requiring sign-up to fully understand costs at scale.
Frequently Asked Questions
Who is Teddy designed for?
Teddy is built specifically for professional pet groomers, including solo operators, multi-groomer salon owners, mobile grooming fleet managers, and hybrid businesses that do both.
Does Teddy offer a free plan?
Yes, Teddy offers a free trial or free-to-start plan. You can get started for free and explore the platform before committing to a paid tier.
What does the AI Receptionist do?
The AI Receptionist answers inbound calls 24/7, handles booking inquiries, and reduces the time owners spend on phone administration — helping capture bookings even outside business hours.
Can I migrate data from my current grooming software?
Yes. Teddy offers a fully managed, free data migration service. Their team handles the import of your existing client, pet, and appointment data so you can switch seamlessly.
Does Teddy support mobile grooming businesses?
Yes. Teddy has a dedicated solution for mobile grooming operations, including fleet management features, as well as hybrid setups that combine van and salon work.
