About
Tekmetric is the leading cloud-based auto repair shop management software, purpose-built to help shop owners run smarter, more profitable businesses. Designed by an actual shop owner, the platform brings every critical function under one roof — from digital vehicle inspections and estimate building to parts and inventory management, tire management, and multi-shop oversight. On the payments side, Tekmetric Payments enables fast checkout, text-to-pay, buy now/pay later financing, and capital financing — streamlining cash flow and reducing reconciliation headaches. The marketing suite includes automated customer reminders, scheduled campaigns, two-way texting, Google review management, and a website builder — all designed to keep bays full and customers coming back. For growing operations, Tekmetric's multi-shop management tools provide centralized reporting and consistent workflows across all locations. A dedicated mobile app keeps technicians and managers connected on the go. The platform integrates with a wide range of third-party business tools, and its ROI calculator helps prospective customers quantify potential gains before committing. Tekmetric is trusted by independent auto repair shops, growing regional chains, and large enterprise fleets. Whether you're managing a single bay or scaling across dozens of locations, Tekmetric provides the operational backbone to deliver exceptional customer experiences and drive sustainable growth.
Key Features
- Digital Vehicle Inspections: Conduct and share comprehensive digital vehicle inspections with customers, increasing transparency and upsell opportunities.
- Estimate Building & Parts Inventory: Build accurate repair estimates quickly and manage parts and inventory in real time to keep jobs moving without delays.
- Integrated Payments: Accept payments via text-to-pay, buy now/pay later, and in-shop processing — all reconciled automatically within the platform.
- Customer Marketing Suite: Run automated reminders, scheduled campaigns, two-way texting, and Google review solicitation to retain customers and fill bays.
- Multi-Shop Management: Centralize reporting, standardize workflows, and monitor performance across multiple shop locations from a single dashboard.
Use Cases
- Independent auto repair shops looking to replace multiple disconnected tools with a single cloud-based management platform.
- Multi-location automotive repair chains needing centralized reporting and consistent workflows across all locations.
- Shop owners wanting to improve customer retention through automated reminders, review management, and targeted marketing campaigns.
- Repair shops seeking faster payment collection via text-to-pay and flexible buy now/pay later financing options.
- Growing automotive service businesses evaluating shop management software to scale operations and increase profitability.
Pros
- Built by a shop owner: Designed with real-world auto repair experience, resulting in workflows that match how shops actually operate.
- Truly all-in-one platform: Combines shop management, payments, marketing, and customer engagement — eliminating the need for multiple disconnected tools.
- Proven at scale: Trusted by over 15,000 shops nationwide, from independent garages to large multi-location enterprises.
- Strong integration ecosystem: Seamlessly connects with popular third-party business tools, making it easy to fit into existing workflows.
Cons
- Paid-only pricing: No free tier is available, which may be a barrier for very small or newly opened shops with tight budgets.
- Auto repair industry specific: The platform is purpose-built for automotive repair, making it unsuitable for other types of service businesses.
- Learning curve for full feature set: The breadth of features — from marketing to multi-shop reporting — can require time and training to fully adopt.
Frequently Asked Questions
Who is Tekmetric designed for?
Tekmetric is designed for auto repair shop owners and operators — from single-location independent garages to large multi-shop enterprise chains.
Does Tekmetric handle payments processing?
Yes. Tekmetric Payments is a built-in processor that supports in-shop checkout, text-to-pay, buy now/pay later financing, and capital financing options.
Can I manage multiple shop locations with Tekmetric?
Yes. Tekmetric's multi-shop management tools allow you to centralize reporting, standardize processes, and monitor KPIs across all locations from one account.
Does Tekmetric offer a mobile app?
Yes. Tekmetric offers a mobile app that keeps technicians and managers connected to shop operations from anywhere.
What marketing tools does Tekmetric include?
Tekmetric's marketing suite includes automated customer reminders, scheduled campaigns, two-way texting, Google review management, and a shop website builder.
