About
The Director's Assistant Web (TDAW) by Continental Computers, Inc. is the funeral and deathcare industry's original and most trusted management software, first introduced in 1985. Designed specifically for funeral home directors and death care professionals, TDAW provides a fully web-accessible platform that can be used anytime, anywhere, on any device — eliminating the need for on-site infrastructure while maintaining robust functionality. The platform covers all critical areas of funeral home operations, including case management, scheduling, financial reporting, and tracking. It integrates natively with Continental Computers' full product ecosystem — including FundAFamily for fundraising, ArrangeOnline for online arrangement conferences, SmartResults for analytics, The Smart Accountant for financial management, The Smart Cemetery Manager, The Smart Crematory Manager, and The Pet Crematory Manager — enabling seamless cross-referencing and data consistency across all departments with a single click. Continental Computers is a privately owned, US-based company that provides unlimited in-house customer support, ensuring funeral professionals have access to real help when they need it. The software is built on generations of industry expertise and is trusted by an international roster of funeral homes and death care businesses. TDAW is ideal for independent funeral homes, multi-location operations, and organizations seeking to modernize their workflow without sacrificing reliability.
Key Features
- Web-Based Accessibility: Access the full platform from any device, anywhere, at any time — no local installation required.
- Comprehensive Case Management: Manage funeral case records, scheduling, documentation, and tracking all within a single unified system.
- Financial Reporting & Tracking: Built-in financial tools help funeral directors handle billing, accounting integration, and profitability reporting.
- Full Product Ecosystem Integration: Seamlessly connects with companion tools including The Smart Cemetery Manager, Smart Crematory Manager, Smart Accountant, and more.
- Unlimited US-Based Customer Support: In-house support team provides unlimited assistance, ensuring funeral professionals always have help available.
Use Cases
- Funeral home directors managing daily case intake, scheduling, and documentation across single or multiple locations.
- Death care businesses seeking to centralize financial reporting, billing, and operational tracking in one web-based platform.
- Crematory and cemetery operators who need integrated management tools that cross-reference data between departments.
- Funeral home owners transitioning from legacy desktop software to a modern, cloud-accessible solution.
- Multi-service death care organizations requiring a unified suite covering funeral, cemetery, crematory, and accounting operations.
Pros
- Industry Pioneer with Decades of Reliability: As the original deathcare software developed in 1985, TDAW brings unmatched domain expertise and a proven track record.
- Integrated Suite of Tools: All Continental Computers products communicate with each other, providing a seamless single-source platform for funeral, cemetery, and crematory management.
- Truly Web-Accessible: The cloud-based design allows funeral professionals to manage operations remotely without being tied to a single workstation.
- Dedicated Domestic Support: Unlimited, US-based in-house customer support ensures fast and knowledgeable help specific to funeral industry workflows.
Cons
- Niche Industry Focus: Built exclusively for the death care industry, making it unsuitable for businesses outside of funeral homes, cemeteries, or crematories.
- Pricing Not Publicly Listed: Cost information is not available on the website, requiring direct contact with sales — which can slow the evaluation process.
- Legacy Software Aesthetic: As a long-established platform, the user interface may feel dated compared to newer, design-forward business management tools.
Frequently Asked Questions
What is The Director's Assistant Web (TDAW)?
TDAW is a web-based funeral home management software developed by Continental Computers, Inc. It helps funeral directors manage case records, scheduling, financial reporting, and daily operations from any device.
How long has Continental Computers been in business?
Continental Computers has been developing funeral home software since 1985, making them the original developers of deathcare industry management software.
Does TDAW integrate with other software products?
Yes. TDAW integrates seamlessly with all Continental Computers products, including The Smart Accountant, The Smart Cemetery Manager, The Smart Crematory Manager, FundAFamily, ArrangeOnline, and SmartResults.
Is customer support included?
Yes. Continental Computers provides unlimited, in-house, US-based customer service and support to all clients.
Can I use TDAW outside of the office?
Yes. TDAW is fully web-accessible, meaning it can be used from any internet-connected device, anytime and anywhere.
