About
topsOrtho is a comprehensive, cloud-powered orthodontic practice management solution built for Mac and designed to handle every aspect of running a modern orthodontic office. Unlike generic healthcare platforms, Tops was purpose-built for orthodontics, giving doctors and staff a single, reliable hub for patient records, treatment planning, appointment scheduling, insurance claims, payment processing, and in-depth practice analytics. The platform's cloud-based architecture ensures fast, secure access from anywhere, while its Mac-first design delivers a polished, intuitive experience for the entire team. Patients enjoy frictionless check-in via iPad and receive automated text and email appointment reminders. The integrated TopsPay module handles contracts, insurance, recurring payments, and collections, reducing administrative burden and accelerating revenue. Tops also offers an Apple hardware upgrade program through its TotalPackage plan, making it easy to keep clinic technology current on a predictable budget. Deep integrations with popular orthodontic tools—including analytics dashboards, a consult manager, online intake forms, and lab management—round out its ecosystem. With an award-winning support team, a proven 26-year track record, and thousands of satisfied orthodontists worldwide, topsOrtho is the go-to standard for practices that demand reliability, security, and efficiency in one Mac-native solution.
Key Features
- All-in-One Practice Management: Manage patient records, treatment planning, appointment scheduling, staff workflows, insurance claims, and payments from a single Mac-based platform.
- Integrated Payment Processing (TopsPay): Create contracts, process insurance, set up autopay, manage flexible draft dates, and track collections — all without leaving the system.
- Automated Patient Communication: Send text and email appointment reminders automatically to reduce no-shows and keep patients engaged throughout their treatment journey.
- iPad Self Check-In & Patient Flow: Patients check themselves in with a single touch on an iPad; their status updates instantly across the office via the Patient Flow view.
- Practice Analytics & Reporting: Built-in analytics dashboards surface key performance indicators so orthodontists can optimize scheduling efficiency, revenue, and resource utilization.
Use Cases
- An orthodontic practice replacing a fragmented, PC-based system with a unified Mac-native platform to streamline daily operations and reduce administrative overhead.
- A multi-location orthodontic group using cloud access to manage patient records, scheduling, and billing consistently across all offices from any device.
- A solo orthodontist automating payment collection and insurance processing with TopsPay to accelerate revenue cycles and reduce time spent on financial administration.
- An orthodontic office improving the patient experience by enabling iPad self check-in and sending automated appointment reminders to reduce no-shows.
- A growing orthodontic practice upgrading its hardware infrastructure through the TotalPackage Apple hardware plan to keep technology current on a predictable monthly budget.
Pros
- Purpose-Built for Orthodontics: Every feature is designed around orthodontic workflows, eliminating the compromises of generic dental or healthcare practice management tools.
- Reliable Mac-Native Experience: The only major orthodontic practice management software built specifically for Mac and iOS, delivering a polished, stable experience on Apple hardware.
- 26-Year Track Record: Over 1,000 practices in 31 countries rely on Tops, backed by an award-winning support team and decades of continuous product development.
- Cloud Access from Anywhere: Cloud-based architecture lets doctors and staff securely access the platform from any location without compromising speed or reliability.
Cons
- Mac/Apple Ecosystem Only: Tops is designed exclusively for Mac and iOS devices, making it unsuitable for orthodontic practices that rely on Windows-based infrastructure.
- Custom Pricing Requires a Demo: Pricing is not publicly listed; prospective customers must request a custom demo to get cost information, which adds friction to the buying process.
- Specialized to Orthodontics: The platform is laser-focused on orthodontic practices and is not suitable for general dentistry, multi-specialty, or non-dental healthcare settings.
Frequently Asked Questions
What types of practices is topsOrtho designed for?
topsOrtho is built exclusively for orthodontic practices of all sizes. It is not designed for general dentistry or other medical specialties.
Does topsOrtho work on Windows?
No. topsOrtho is a Mac-native platform and is the only major orthodontic practice management software built specifically for Apple's ecosystem, including Mac desktops and iPads.
Is topsOrtho cloud-based?
Yes. The platform runs on a cloud-based infrastructure, allowing doctors and staff to access the system securely from any location with an internet connection.
What is TopsPay?
TopsPay is Tops' integrated payment processing module that allows practices to create patient contracts, process insurance claims, set up autopay schedules with flexible draft dates, and manage collections — all from within the platform.
How many orthodontic practices use topsOrtho?
topsOrtho supports over 1,000 orthodontic locations across 31 countries and has been an industry standard for more than 26 years.
