About
Treatwell is one of the UK's leading beauty booking platforms, designed to make finding and scheduling salon appointments effortless. The platform aggregates thousands of salons and beauty venues, covering services ranging from haircuts, hair removal, and nail treatments to massages, facials, body contouring, and men's grooming. Users can explore trending treatments, filter by location, browse real customer reviews, and book appointments around the clock — whether it's last-minute or scheduled in advance. Treatwell incentivises loyalty through an in-app points system, rewarding users with discounts on future bookings. Smart pricing features encourage off-peak and last-minute bookings, often at reduced rates. For gift-givers, Treatwell offers a flexible gift card redeemable across its entire network of partner salons, deliverable digitally in seconds. The platform also caters to salon owners through Treatwell Connect, a partner management suite that helps businesses manage bookings, client communications, and scheduling. Treatwell's mobile app (available on iOS and Android) lets users swipe through nearby salons and book treatments on the go. With a '5 Year Top Rated' awards programme highlighting consistently excellent venues, Treatwell is a trusted destination for beauty consumers and salon businesses alike.
Key Features
- 24/7 Online Booking: Book salon appointments at any time of day directly through the website or mobile app, with no need to call ahead.
- Verified Salon Reviews: Browse thousands of real customer reviews to find consistently top-rated salons and make informed booking decisions.
- Smart & Last-Minute Pricing: Access discounted rates on last-minute and off-peak appointment slots, helping users save money on treatments.
- Loyalty Points System: Earn points with every booking that can be redeemed for discounts on future treatments, rewarding repeat customers.
- Treatwell Gift Card: Purchase and send a digital gift card redeemable across the entire Treatwell salon network, delivered instantly via email.
Use Cases
- Booking a last-minute haircut or blowout at a nearby top-rated salon without calling ahead.
- Discovering trending beauty treatments like microneedling or buccal massage and finding local salons that offer them.
- Sending a beauty gift card to a friend or family member as an instant digital gift redeemable across thousands of salons.
- Salon owners listing their services on Treatwell to attract new clients and manage bookings through Treatwell Connect.
- Comparing salon reviews and prices across multiple venues before committing to a new beauty provider.
Pros
- Huge Salon Network: Access to over 20,000 salons across the UK gives users a wide choice of venues, treatments, and price points.
- Convenient Anytime Booking: Round-the-clock booking via web and mobile app removes the friction of phoning salons during business hours.
- Rewards & Discounts: Built-in loyalty points and smart pricing features deliver tangible savings to regular users.
Cons
- UK-Focused Coverage: Treatwell's salon network is primarily concentrated in the UK, limiting usefulness for international travellers.
- Salon Availability Varies: Not all salons list their full availability online, which can restrict last-minute booking options in some areas.
Frequently Asked Questions
Is Treatwell free to use?
Yes, Treatwell is free for customers to browse and book appointments. Salons pay a commission or subscription fee to be listed on the platform.
How does the Treatwell loyalty points system work?
You earn points each time you book and complete a treatment through Treatwell. Accumulated points can be redeemed for discounts on future bookings.
Can I book last-minute appointments on Treatwell?
Yes, Treatwell supports last-minute and same-day bookings. These slots often come with smart pricing discounts for off-peak times.
How does the Treatwell Gift Card work?
You can purchase a Treatwell Gift Card online and send it digitally in seconds. The recipient can redeem it across any participating salon on the Treatwell network.
Is there a Treatwell mobile app?
Yes, Treatwell has a mobile app available for both iOS and Android, allowing users to search for nearby salons and book treatments on the go.
