About
Velocity is a comprehensive freight operations platform designed to unify every aspect of a logistics business — from pricing and quoting to bookings, shipment tracking, and customer communication — in one intelligent system. For sales teams, Velocity accelerates the quoting process with AI-powered rate management, multi-modal quote generation, and CRM integration that surfaces historical context and smart deal-closing suggestions. Polished PDF quotes can be generated and shared in seconds, and a holistic lead dashboard tracks every opportunity from first contact to booking. For operations teams, the Operations Tower provides real-time shipment visibility, exception management for delays and re-routes, and automated alerts — all from a centralized view. TMS integration ensures clean, consistent data with real-time sync, eliminating duplicate entries and human error. Customers benefit from a Digital Freight Portal offering 24/7 access to quotes, bookings, payments, milestone tracking, and document sharing, dramatically reducing wait times and manual back-and-forth. For pricing teams, the centralized rate management system allows them to compare, normalize, and apply pricing rules across all freight modes efficiently. Velocity also serves relocation companies with tools tailored for global move management, integrating pricing, tracking, and documentation into a single workflow. Whether you're a growing freight forwarder or an enterprise logistics operation, Velocity provides the tooling to scale with confidence.
Key Features
- AI-Powered Rate & Quote Management: Centralize, compare, and normalize freight rates across all modes, then generate polished multi-modal PDF quotes in seconds with automated pricing rules.
- Digital Freight Portal: Give customers 24/7 self-service access to quotes, bookings, payments, and real-time shipment tracking through a seamless digital portal.
- Operations Tower: Monitor live shipment visibility, manage team actions, handle exceptions like delays and re-routes, and receive automated alerts — all from one centralized dashboard.
- CRM & TMS Integration: Seamlessly integrate with existing CRM and TMS systems to unify leads, quotes, bookings, and shipment data, eliminating duplicate entries and data silos.
- Sales Intelligence & Lead Tracking: Track every lead from quote to booking with smart dashboards, AI-driven nudges, and historical context to help sales teams close deals faster.
Use Cases
- A freight forwarder generates multi-modal quotes in seconds using AI-powered rate management and shares polished PDFs with clients to accelerate deal closures.
- An operations manager uses the Operations Tower to monitor live shipment visibility, handle delays and re-routes, and coordinate team actions from a single dashboard.
- A logistics sales team integrates Velocity with their CRM to track every lead from initial quote to final booking and uses smart nudges to follow up at the right time.
- A relocation company manages international move pricing, tracking, and documentation for global clients through one unified platform, reducing coordination overhead.
- A pricing team centralizes freight rate management across air, sea, and road modes, normalizing carrier rates and applying automated pricing rules to ensure margin consistency.
Pros
- End-to-End Logistics Coverage: Covers the full freight lifecycle — quoting, booking, tracking, CRM, and TMS — reducing the need for multiple disconnected tools.
- Proven ROI: Customers report up to 30% reduction in operational costs and up to 40% increase in sales conversions, backed by data from 25,000+ logistics teams.
- Seamless Integrations: Native CRM and TMS integrations keep data clean, consistent, and in sync across all systems without manual effort.
- Customer-Facing Portal: The Digital Freight Portal improves customer satisfaction with real-time updates and 24/7 self-service, reducing manual communication overhead.
Cons
- Enterprise-Focused Pricing: As a platform targeted at established freight forwarders and logistics companies, pricing may be prohibitive for very small operators or independent brokers.
- Niche Industry Fit: Velocity is purpose-built for freight and relocation logistics, making it unsuitable for businesses outside these specific verticals.
- Demo-Only Onboarding: No self-serve trial is apparent — prospective customers must book a demo, which can slow down evaluation for teams wanting to test immediately.
Frequently Asked Questions
Who is Velocity designed for?
Velocity is built for freight forwarders, logistics companies, and relocation firms that need to manage quoting, rate management, bookings, and shipment tracking in one unified platform.
Does Velocity integrate with existing TMS and CRM systems?
Yes. Velocity offers native integrations with TMS and CRM platforms, enabling real-time data sync, unified lead tracking, and consistent shipment data across all systems.
How does Velocity help reduce operational costs?
By automating manual tasks like quote generation, email follow-ups, and data entry, and by centralizing exception management and shipment tracking, Velocity helps logistics teams cut operational overhead by up to 30%.
Can customers track their shipments through Velocity?
Yes. The Digital Freight Portal gives customers 24/7 access to real-time shipment tracking, milestone updates, booking history, and document sharing without needing to contact the operations team.
Is Velocity suitable for relocation companies as well as freight forwarders?
Absolutely. Velocity offers a dedicated solution for relocation companies, covering global move management with integrated pricing, tracking, and documentation tools tailored to that workflow.
