About
WaiverForm is a comprehensive digital waiver creation and management solution designed to help businesses eliminate paper-based sign-in processes. Built by C3 Software, the platform lets businesses create fully customizable consent forms and waivers — either from pre-defined templates or by uploading their own — and collect customer signatures from any device, even offline. Beyond simple signature capture, WaiverForm offers a full suite of data collection and customer engagement tools. Businesses can run questionnaires, surveys, event and trade show lead capture, and even release forms for photo or film shoots. The platform integrates with social media accounts and mailing list tools like MailChimp to help turn one-time signers into loyal customers. WaiverForm is tailored for a wide range of industries including fitness trainers, equine riding schools, go-kart tracks, outdoor activity centres, spas, tattoo and piercing parlours, and more. Features like trip and equipment manifests make it especially useful for outdoor activity providers who need to track guest attendance and access emergency contact or medical information on the go. The platform is fully mobile-friendly, supports Android OS, and works on desktops, laptops, tablets, and smartphones. With branded kiosk mode, businesses can reinforce their identity at the point of sign-in. Pricing is a straightforward monthly subscription, and all customer data remains exportable and fully owned by the business.
Key Features
- Customizable Digital Waivers: Create waivers from pre-defined templates or upload your own, with full customization to match your brand and legal requirements.
- Kiosk & Multi-Device Sign-In: Allow customers to sign waivers from any device — tablet, smartphone, laptop, or desktop — including in offline mode.
- Customer Data Capture & Export: Collect structured customer information beyond just signatures — including surveys, questionnaires, and emergency contacts — and export it at any time.
- Social Media & Email Integration: Connect waivers to social media accounts and mailing tools like MailChimp to grow your audience and engage customers post-visit.
- Trip & Activity Manifests: Plan and manage outdoor activity manifests, track guest attendance, and access emergency information from any location via mobile networks.
Use Cases
- Fitness studios and personal trainers collecting client health questionnaires and liability waivers before sessions.
- Outdoor activity centres creating trip manifests and capturing emergency contact information for guests on location.
- Trade show organizers and event managers capturing leads and attendee data via digital sign-in forms.
- Tattoo and piercing parlours obtaining informed consent signatures digitally and storing client records securely.
- Spas and massage businesses streamlining client intake forms and maintaining compliance with health and safety regulations.
Pros
- Offline Functionality: The platform works without an internet connection, making it practical for gyms, outdoor venues, and locations with limited connectivity.
- Versatile Use Cases: Goes beyond waivers to support surveys, lead capture, event sign-ins, and release forms — all from one platform.
- Full Data Ownership: Customers own their data and can export it at any time, even if they choose to leave the platform.
- Brand Customization: Portals and kiosk interfaces can be fully branded to match your business identity.
Cons
- Paid-Only Plan: WaiverForm operates on a monthly subscription with no advertised free tier, which may be a barrier for very small or early-stage businesses.
- Limited AI or Automation Features: The platform focuses on form management rather than advanced automation or AI-driven workflows, which may limit scalability for larger operations.
- Niche Industry Focus: While adaptable, the platform's templates and examples are heavily geared toward physical activity and events industries, requiring more setup for other sectors.
Frequently Asked Questions
What types of businesses can use WaiverForm?
WaiverForm is designed for a wide range of businesses including fitness trainers, equine riding schools, go-kart tracks, outdoor activity centres, spas, tattoo and piercing parlours, trade show organizers, and event coordinators.
Does WaiverForm work offline?
Yes. WaiverForm supports offline functionality, allowing you to collect signatures and access customer data even without an active internet connection.
Can I use my own waiver template?
Absolutely. You can either use and customize WaiverForm's pre-defined templates or upload your own waiver documents for full flexibility.
What happens to my data if I stop using WaiverForm?
Your data is always yours. WaiverForm makes it easy to export all your customer data if you decide to move on from the platform.
What integrations does WaiverForm support?
WaiverForm integrates with social media platforms and popular email marketing tools such as MailChimp, enabling customer engagement and marketing automation after sign-in.
