About
WannaBook is an all-in-one online booking system tailored for the leisure and attractions industry. Designed and built in the UK with over 20 years of industry experience, it helps businesses of all sizes — from escape rooms and trampoline parks to seasonal events and outdoor attractions — take, manage, and grow bookings effortlessly. The platform covers the full spectrum of leisure business needs: sell tickets and packages, manage event scheduling, control venue capacity in real time, collect digital waivers, handle memberships and play passes, and offer gift vouchers. Everything is managed from a single, intuitive dashboard, reducing administration overhead and freeing staff to focus on delivering great customer experiences. WannaBook's scheduling software is highly flexible, supporting hourly sessions, all-day events, or a mix of both. It is designed to fit around your business model rather than forcing you to adapt to rigid workflows. The system supports branding and customisation so your booking flow feels like a natural extension of your business. Pricing is straightforward and low-risk: there are no sign-up costs, subscription fees, or contracts. WannaBook only charges a fee when a customer makes an online booking, which can easily be offset by adding a small booking surcharge. UK-based human support is available 7 days a week, ensuring help is always on hand.
Key Features
- Online Booking & Ticketing: Sell tickets, packages, and admissions online directly from a branded booking page, streamlining the customer purchase experience end to end.
- Real-Time Capacity Management: Monitor and control venue capacity in real time to prevent overbooking and ensure a safe, smooth guest experience across all sessions and events.
- Membership & Gift Voucher Sales: Manage memberships, play passes, and gift voucher sales all from the same platform, with integrated tracking and detailed reporting.
- Digital Waiver Collection: Collect signed waivers digitally as part of the booking flow, eliminating paperwork and reducing front-of-house administration time.
- Flexible Session Scheduling: Support hourly sessions, all-day events, or mixed formats with a scheduling engine designed to adapt to your specific business model.
Use Cases
- Managing online bookings and capacity for escape room venues with multiple daily session time slots
- Selling advance tickets and seasonal passes for outdoor Halloween scare events and Christmas attractions
- Running membership and play pass programmes for soft play centres and trampoline parks
- Collecting digital waivers and managing guest admissions for axe throwing, rage rooms, and VR experiences
- Offering gift vouchers and event packages for pottery painting studios and craft experience venues
Pros
- No Subscription Fees: WannaBook is free to try and use in-house with no contracts or sign-up costs — a fee is only charged when customers book online themselves.
- UK-Based Human Support: Real support from UK-based staff is available 7 days a week, ensuring reliable help without relying on chatbots or overseas call centres.
- All-in-One Platform: Tickets, memberships, waivers, gift vouchers, and capacity management are all handled from a single dashboard, reducing the need for multiple tools.
- Industry-Specific Design: Built with 20 years of UK leisure industry experience, the platform is tailored for a wide range of venue types and event formats out of the box.
Cons
- Transaction-Based Fees: A fee is applied to every customer online booking, which can accumulate for high-volume venues if not offset through a booking surcharge.
- UK-Focused Offering: The platform is primarily designed and supported for the UK leisure market, which may limit its appeal or suitability for international businesses.
- Leisure-Specific Scope: WannaBook is purpose-built for activity and attraction venues, making it less suitable for general-purpose booking needs outside the leisure sector.
Frequently Asked Questions
Is WannaBook free to use?
Yes, WannaBook is free to try with no sign-up costs, subscription fees, or contracts. The only charge is a small fee when a customer makes their own online booking, which can be passed on via a booking surcharge.
What types of businesses can use WannaBook?
WannaBook is designed for leisure and activity venues including escape rooms, trampoline parks, soft play centres, aqua parks, seasonal attractions, outdoor cinemas, climbing walls, pottery studios, and more.
Can I manage memberships and play passes with WannaBook?
Yes, WannaBook includes full membership management, allowing you to sell and track memberships, play passes, and recurring access for your customers directly through the platform.
Does WannaBook support gift voucher sales?
Yes, you can sell gift vouchers directly through the WannaBook platform, giving customers a great gifting option while driving additional revenue for your business.
Is customer support available, and when?
WannaBook provides UK-based human support 7 days a week. Their team is on hand to help you get the most from the system without needing specialist technical knowledge.
