About
Yuna is the first AI-native workplace mental wellness platform, purpose-built to support entire workforces proactively, privately, and at scale. Developed by clinicians and researchers, Yuna combines therapeutic intelligence with enterprise-grade compliance (HIPAA-aligned, SOC 2 Type II certified) to deliver emotionally intelligent support across organizations in over 155 countries. Employees can connect with Yuna anytime via voice or chat — no waitlists, no scheduling required. The platform offers daily wellness check-ins for mood tracking, DBT-inspired guided skills coaching sessions to build resilience and recharge, and smart escalation triggers that detect early signs of strain and surface crisis resources when needed. For HR and people operations leaders, Yuna provides a real-time dashboard with aggregated well-being trend data and engagement metrics — all without surfacing individual employee conversations. This allows organizations to identify workforce stress patterns and respond proactively without compromising employee privacy. Rated 4.7/5 from thousands of users across industries and trusted by HR leaders at major conferences including SHRM and HR Tech, Yuna is designed for enterprises seeking a scalable, clinically credible mental health benefit. It bridges the gap between expensive therapy access and no support at all, making evidence-based mental wellness available to every employee, every day.
Key Features
- 24/7 AI Conversations: Employees can connect with Yuna via voice or chat at any time — no waitlists, no appointment scheduling needed.
- Smart Escalation Triggers: Detects early signs of emotional strain and automatically surfaces crisis resources or triggers proactive check-ins before issues escalate.
- Daily Wellness Check-ins: Employees can log their daily mood and receive real-time personalized support to help navigate their workday.
- Aggregated HR Well-being Dashboards: HR teams gain real-time visibility into company-wide well-being trends and engagement data — no surveys required, no individual data exposed.
- Guided Skills Coaching: Short, DBT-inspired sessions help employees build resilience, manage stress, and recharge — grounded in evidence-based clinical practices.
Use Cases
- Providing always-on mental health support to remote and distributed employees who lack easy access to in-person resources.
- Helping HR leaders identify early signs of workforce stress and burnout through aggregated, real-time well-being trend dashboards.
- Delivering scalable, evidence-based wellness coaching to large enterprise workforces without the cost or logistics of hiring additional therapists.
- Supporting employees during personal or professional crises with smart escalation pathways that connect them to appropriate resources immediately.
- Reducing absenteeism and improving productivity by equipping employees with daily mood tracking and DBT-inspired resilience-building sessions.
Pros
- Enterprise-Grade Compliance: HIPAA-aligned and SOC 2 Type II certified, making Yuna suitable for regulated industries and large organizations with strict data privacy requirements.
- Clinically Credible: Built by clinicians and researchers from leading institutions, ensuring therapeutic best practices underpin every interaction.
- Always-On Access: Available 24/7 via voice or chat with no scheduling friction, removing barriers that prevent employees from seeking mental health support.
- Privacy-First HR Insights: HR dashboards surface aggregated trends without exposing individual employee conversations, balancing organizational needs with employee trust.
Cons
- Enterprise Pricing Model: Yuna is primarily a business-tier product with demo-based onboarding, making it less accessible for small teams or individual users seeking a straightforward subscription.
- Not a Replacement for Clinical Care: As an AI coaching platform, Yuna is not a substitute for licensed therapists or psychiatrists for employees with serious mental health conditions.
- Limited Transparency on Individual Plans: Pricing details and individual user plans are not publicly listed, requiring organizations to go through a sales/demo process to evaluate fit.
Frequently Asked Questions
Is Yuna HIPAA compliant?
Yes. Yuna is HIPAA-aligned and SOC 2 Type II certified, ensuring that employee conversations and data are handled with enterprise-grade privacy and security standards.
Can Yuna replace a therapist or licensed counselor?
No. Yuna is an AI-powered coaching and wellness support tool, not a licensed therapy platform. It is designed to complement existing mental health resources and provide accessible, everyday emotional support — and will escalate to crisis resources or professional help when needed.
What data does HR see on the dashboard?
HR leaders only see aggregated, anonymized well-being trends and engagement metrics. Individual employee conversations are never exposed to HR teams, preserving employee privacy and trust.
How do employees access Yuna?
Employees can connect with Yuna via voice or chat through the Yuna platform at any time, 24/7, without scheduling an appointment or joining a waitlist.
What happens if an employee shows signs of a mental health crisis?
Yuna's smart escalation system detects early warning signs of emotional strain and automatically provides crisis resources, support pathways, and proactive check-ins to ensure employees get the help they need.
